House Keeping
Max Marks: 30
Note: The Question paper is divided into three sections A, B, and C. Write Answer as per the given instruction.
Section-A
(Very Short Answer Type Questions)
Note: Answer all questions. As per the nature of the question you delimit your answer in one word, one sentence or maximum up to 30 words. Each question carries 1 mark. 6×1=06
1. List Various Types of Rooms?
2. Define linen room
3. Define Par Stock
4. Explain Discard Management?
5. What is “Rot”?
6. What is ‘second service’?
Section-B
(Short Answer Type Questions)
Note: Answer any four questions. Each answer should not exceed 100 words. Each question carries 3 marks.4×3=12
- How does housekeeping department play a vital role in hotels?
- Give basics rules to be followed for cleaning. Explain in brief the Burnishing process ?
- List various precautions while working in a laundry?
- Explain some important symbols and their significance ?
- Write down step by step procedure for guestroom linen exchange procedure?
Section ‘C’
(Long Answer Type Questions)
Note: Answer any two questions. You have to delimit your each answer maximum up to 400 words. Each question carries 06 marks. 2×6=12
- Define Guest supplies and Guest amenities with examples? How does housekeeping department coordinate with other departments in the hotel?
- Discuss various traits of housekeeping management personnel? Draw and explain the layout for housekeeping department?
- Briefly describe Out Sourcing in context to House Keeping. Explain various factors that influence decisions on outsourcing?
- Define Pest and state their role in human environments? Classify pest giving an example of each category? Discuss Biological pest control method?
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