St. Joseph’s College of Commerce M.Com 2016 IV Sem Enterprise Resource Management Question Paper PDF Download

ST. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)
END SEMESTER EXAMINATION – MARCH/APRIL 2016
M.COM – IV SEMESTER
 P111403: ENTERPRISE RESOURCE MANAGEMENT
Duration: 3 Hours                                                                                              Max. Marks: 100
SECTION – A
I. Answer any SEVEN questions.  Each carries 5 marks.                                    (7×5=35)
  1. What are the benefits of  ERP?
  2. What are the five stages of Data warehousing process?
  3. Order Management helps the company in integrating front office with back office operations. Justify the same with example.
  4. In what way the efficient supply chain would lead to growth of the company. What are the elements of the supply chain?
  5. What are the different problems faced by SME’s in selecting the ERP Package?
  6. How can a consultant be in a more advantageous situation rather than a employee of the company?
  7. Explain the role of vendors from selecting an ERP package to the implementation stage?
  8. BPR would definitely eliminate the complexities to smoothen the operations of the company. Discuss.
  9. Why Re-engineering? Name some of the benefits that a company can get from BPR.
  10. What are the various symbols that would build up the flow chart of a Business Process?
SECTION – B
II. Answer any THREE questions.  Each carries 15 marks.                                (3×15=45)
  11. What are the new developments in ERP? How can the existing systems take  leverage  in adapting to the new technology?
  12. How can blue dart as a company overcome the logistic challenges? Explain in detail how this will benefit the company.
  13. Explain in detail the  importance of the acquisition team and their role in the procurement process of an ERP Package?
  14. Customization of an ERP Package would suit the needs of the enterprise. Discuss the same by taking a company as an example?
  15. What are the key steps involved in developing a BPR? Design a process of an organization by using a flow chart.
SECTION – C
III. Case Study                                                                                                              (1×20=20)
  16. Assuming you are the CEO of a retail giant, what are the essential steps you would take to revamp the whole system and how can you fill the existing GAPS and eliminate them as a part of the restructuring strategies? Discuss the same in detail.
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