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ST. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)
END SEMESTER EXMAINATION – OCTOBER 2013
B.B.M – III SEMESTER
PRODUCTION AND OPERATIONS MANAGEMENT
TIME: 3 HOURS Max. Marks: 100
SECTION – A
I) Answer ALL the following questions. (10 x 2 = 20 )
1. Workers at Ford Motor Company complained of monotony and boredom in the
production function leading to the introduction of Robots. Write the functions of
Robots in production dept.
2. Mention the elements of production planning and control.
3. What are templates used for and how?
4. Draw the two major types of stores layout.
5. Mention any four objectives of Production Management.
6. When can value analysis be applied in the production function?
7. Mention any two principles of plant layout.
8. Mr. Santosh has a construction business and he is losing lots of money in the Surplus.
How can he dispose this surplus and save money in the business.
9. Give two examples of companies in Job production.
10. Which two concepts are concerned with examination of everything pertaining to the
performance of job and increasing the efficiency of human movements only?
SECTION – B
II) Answer any FOUR out of six questions. ( 4 x 5 = 20)
11. What are the different types of production methods available to Mr. Joel who is the
production manager of his unit? Does nature of the product is to do with the
selection of production method?
12. What do you mean by waste and scrap? What steps could be taken to reduce the
waste in the production department.
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13. Explain the popular methods of vendor rating?
14. Diagrammatically present both the techniques of work study.
15. Explain the vital managerial decision on location according to Bethel, Atwater and
Smith in their new theory of industrial location.
16. Toyota Motor Co., Ltd. won the Deming Application Prize in 1965 and the Japan
Quality Control Award in 1970, following the introduction of Total Quality
Management (TQM) based on the unchanging principles of ‘customer first’. What is
TQM and also explain its elements?
SECTION – C
III) Answer any THREE out of five questions. (3 x 15 = 45)
17. What do you mean by Automation? Explain the various forms of automation and
also write the merits of automation.
18. What are the various techniques of plant layout which could be explained to Mr.
Rohan for his Sun Private Limited for planning for his layout and also mention the
layout planning with the help of computers.
19. Explain the various tools and techniques used for material control.
20. What do you mean by production and operations management? And explain the
relationship between production function with other functions.
21. Briefly explain the various purchasing policies used by the production department
for their purchases.
SECTION – D
IV) Compulsory Case study (1 x 15 = 15)
JUST IN TIME AND INDIA
Indian Institute of Materials Management (IIMM) is a forum for purchase and materials
related employees and they have frequent meetings, seminars and annual conventions
to share knowledge. In one of their annual conventions the topic was implementation of
JIT for competitive advantages. Leading personalities of the Indian industries talked
lots of positive points and benefits due to the JIT purchase and JIT manufacturing
methods. Many presented calculations and statistics of savings in costs and time and
how it helps in reduce the price of the end products and hence competitive advantage.
Most of the audiences were impressed about the theory and thought of practical
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application in their respective companies. However, few of the executive participants
were more worried about practice and less interested in idealistic theories. One Mr.
JItendra Joshi of LML’s Bangalore office was impressed. He has been arranging Engine
Block castings, tyre tube sets, machined components, speedometers etc from southern
region to LML, Kanpur Unit. He has 15 years’ of experience in facing lots of problems in
arranging the long distance supplies. He mustered courage to get up and ask few
questions against the JIT and summary of question to Mr. Sudhakar (the speaker) were
as follows: Mr. Joshi said JIT cannot be fully implement able in Indian conditions due to
following genuine constraints.
(a) The inter-state disputes like ‘Kaveri Dispute’, “Border disputes’ at times disturb the
arrangements.
(b) On and off terrorism, political agitations, holidays due to local, regional and national
leaders’ deaths also disturb work environment.
(c) Spread of vendors all over India and vastness of coverage do not enable to know
correct position of WIP of vendors.
(d)Transport bottlenecks, heavy rains, floods (coastal areas), workers’ strikes cause
anxiety and worry.
(e)Partnership problems, financial and quality constraints are not easily attended or
solved.
These questions were like a mini speech on anti JIT and the atmosphere in the
auditorium got charged up Mr. Sudhakar, the speaker, gave half hearted replies to
questions for which Mr. Joshi and his friends were not satisfied. Finally Mr. Sudhakar
said:“The system which operate successfully in Japan may not work equally well in
other countries.” Only when Mr. Joshi took his seat as he felt he has made his clear on
practical problems than merely going through the theory. Suddenly he seems to have
won the admiration of the gathering. Prof. Rao who was chairman of the technical
session gave his concluding remarks. He appreciated the ideology of JIT but advised
executives to take it up step by step and ensure pragmatic views and do not over
depend on JIT to fail. This he told as Indian Industrial Environment is yet to mature to
take care of JIT systems in totality.
Answer the following questions:
a) Highlight the importance of Just in Time in India.
b) Do you agree with Mr. Joshi’s views on constraints to JIT?
c) Write how you feel the JIT systems can be adopted in India.
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