St. Joseph’s College of Commerce (AUTONOMOUS)
End Semester Examination – April 2013
B.Com – IV Semester
Business Communication – II
Time: 1 ½ Hours Max. Marks: 50
Note: Answer this question paper in a separate answer script.
Section – A
- I) Answer any FIVE from the following in a word, a phrase or a sentence. (5×2=10)
1) Define a business report.
2) Differentiate between a show cause notice and a charge sheet.
3) For what purposes are memos used? Name any two.
4) What are office orders?
5) What is a Fax?
6) What is teleconferencing?
Section – B
- II) Answer any four of the following (4×5 = 20)
7) What are the duties of a secretary? Describe any four.
8) Draft a public notice informing the public in general that Shri N.N Vohra is no longer an employee of your company, giving appropriate reasons.
9) Draft a memorandum warning an employee for his being habitually late.
10) What is an office note? Draft an office note seeking the superior’s approval for the transfer of an employee.
11) Write a note on videoconferencing, discussing its advantages.
Section – C
III) Answer any two of the following questions. (2×10 = 20)
12) Eastern Trading Transport Corporation, Chennai, requires a Business Development Manager.
The person they are looking for must be able to plan for and produce tangible results in business growth. Draft a suitable application for appointment incorporating your bio-data.
13) Briefly discuss the changes brought about in the field of communication by the newly introduced modern communication devices.
14) Prepare a report for submission to the Board of Directors regarding the market potential of a new smart phone.
15) Draft a letter where the Director asks the secretary to include certain important items in the agenda for discussion regarding the budget for the next financial year in the ensuing Board meeting.
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