St. Joseph’s College of Commerce BBM 2013 I Sem Perspectives In Management Question Paper PDF Download

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ST. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)
END SEMESTER EXAMINATION – OCTOBER 2013
BBM – I SEMESTER
PERSPECTIVES IN MANAGEMENT
Time : 3 hours Max. Marks: 100
SECTION – A
I) Answer ALL the questions. (10×2=20)
1. Define management.
2. Mention the advantages of a partnership firm.
3. Mention any two advantages of budgetary control system.
4. Name the different levels of management and give their major responsibilities.
5. Who is known as the father of scientific management?
6. Define MBO.
7. What is functional departmentation?
8. Give the meaning of a trustee.
9. Explain the concept of decentralisation.
10. What is business ethics?
SECTION – B
II) Answer ANY FOUR questions: (4×5=20)
11. Define recruitment and mention the sources of recruitment.
12. Enumerate the trends and challenges of management in the globalised era.
13. Describe about the evolution of management thought.
14. State and explain the common steps involved in a typical managerial decision making
process.
15. Explain critically the basic leadership styles.
16. Explain the line organisation with a neat sketch.
SECTION – C
III) Answer ANY THREE questions: (3×15=45)
17. State and explain the contributions of Taylor and Fayol in the field of management
thought.
18. Assuming you to be the HR manager of a reputed company chalk out the plan for
selecting right candidates for your organization.
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19. Communication may be broadly defined as the process of meaningful interaction
among human beings. More specifically, it is the process by which meanings are
perceived and understanding is reached among human beings. Keeping the above
definition enumerate the importance of communication in management. What could be
the barriers of communication and suggest ways to overcome the barriers.
20. “Forecasting is the essence of planning”. In the light of this statement, discuss the
relationship between forecasting and planning.
21. Motivation is the core of management. Defining the term list out different motivation
tools that a busisess enterprise can adopt to motivate its employees and write a note on
the contribution of McGregor.
SECTION -D
IV) Case Study – Compulsory question. (15 MARKS)
22.
Timothy (who works for Blocks Ltd.), and David, (who works for Fones Ltd.), are employed as
production managers. Last night, both of them attended a staff development meeting organised
by a Production Management Institute (a professional body), of which they are members.
During the tea-break, Timothy and David discussed the various leadership styles that they were
following in their respective organisations. Timothy told David that he had a friendly
personality and was optimistic that he will get on well with the workers in the factory. He went
on to say that a total of fifty workers are employed, with 40 of them having been employed with
the business for over 20 years. The others, mostly unskilled, tend to be younger workers who
stay for a year or so and then move on, since Timothy thinks that they are harder to motivate.
Timothy is aware that new Health & Safety regulations are due to be implemented and this will
require discipline in the workforce. He is thinking of adopting a more autocratic leadership
style.
David told Timothy that he was newly appointed to the role, and was relatively inexperienced.
He pointed out that he manages a team of forty workers, grouped into project teams with
highly skilled and experienced staff in each team. David mentioned that his predecessor was
unpopular with the workforce since he adopted an autocratic style of leadership. At one stage,
the Labour Relations Agency was asked to mediate in a dispute regarding
management/employee relations. In view of this, he had been thinking of adopting a
democratic leadership style.
Questions:
1. Explain the key functions of management within organisations such as Blocks Limited
and Fones Limited.
2. Discuss whether or not Timothy and David should adopt their proposed new
leadership styles within their respective organisations.
3. With reference to each organisation (Blocks Limited and Fones Limited), discuss the role
of management in motivation.

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