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St. Joseph’s College of Commerce (Autonomous)
End Semester Examination – March /April 2016
B.COM (T.T.) – IV Semester
C2 14 $GE: GENERAL ENGLISH & BUSINESS COMMUNICATION
Duration: 3 Hours Max. Marks: 100
Section -A
- Write notes in about TWO paragraphs on the following. (4×5=20)
- Difference of opinion between Yank and Paddy (Scene1).
- Kakkar’s views on Moral idealism.
- Hunger used as a weapon in Kafan.
- The poet’s state of uncertainty in – How choose between this Africa and the English tongue I love?
- Answer ALL the following questions in about 250 words. (5×10 =50)
- Compare Yank’s search for identity in the play Hairy Ape with Kamala Das’s search for belongingness in An Introduction. Bring out the role of the society in the two settings that evokes their pain and anguish.
- Describe the firemen and their living in the transatlantic liner. Do you find any similarity in their portrayal and the laborers in our contemporary society? Give examples from the text as well as from your readings and experiences to write the answer.
- 7. What idea is conveyed by the title of the poem Journey to the Interior? Describe any two allusions or images used by the poet to describe this journey.
- “Violence that begins with a clear purpose acquires a life of its own………It begins to exercise a dangerous fascination and a terrible beauty from which too we cannot avert our eyes.” In what ways violence can acquire the glimpses of dangerous fascination and terrible beauty. Use contemporary incidents and issues to describe the above idea. What will be your response to curb violence and spread peace in society?
- In the short story Kafan what can be the reasons for Gheesu and Madhav to be insensitive and apathetic towards Budhiya. Do you think it was a righteous act on their part to spend the money on food rather than on buying a shroud?
Business Communication
- Assume that you are Prateek Raj, a student who is pursuing his B.Com degree from an institution in Bangalore. Write a letter to Ashok Ranjan, the Marketing Manager of Petronet LNG Limited, seeking information about the company’s marketing activities and for exploring internship opportunities with the Company. (10 Marks)
- Suppose you want to take a car loan from State Bank of India. Write a letter to the Chief Manager, SBI Branch of your locality requesting him/her to send all the information related to SBI car loans. (10 Marks)
- The following statements taken from business letters are wordy, indirect, imprecise, vague or discourteous. Rewrite them so as to make it more effective.
(5×2=10)
- a) I am forced to write against the indifference of your bank to customer complaints. I would like to point out an error in my January bank statement that was supposed to be corrected but was not despite several reminders to your office.
- b) We sincerely hope you will be good enough to permit us to inform you that we are not in a position to execute your order because we have yet not received your cheque as promised by you in our last meeting.
- c) I am sorry to tell you that I have had nothing but trouble with both my new Maruti Alto and your firm since I bought my new car from your firm in February 2015.
- d) It is with great pleasure that we acknowledge with thanks the receipt of your letter, which you sent on 20/6 /2016 and we received on 15/6/ 2016.
- e) We would like to make it very clear to you that our company has already done all it could to repair your PC and that we shall not be able to entertain any further communication in this regard from you, or from anyone on your behalf.
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