| ST. JOSEPH’S COLLEGE OF COMMERECE (AUTONOMOUS) | ||
| END SEMESTER EXAMINATION – MARCH/APRIL 2015 | ||
| m.com– IV semester | ||
| P111403: ENTEPRISE RESOURCE MANAGEMENT | ||
| Duration: 3 Hours Max. Marks: 100 | ||
| SECTION – A | ||
| I) | Answer any SEVEN questions. Each carries 5 marks. (7×5=35) | |
| 1. | What is ERP? Explain any three ERP packages in business. | |
| 2. | Elucidate the benefits of ERP in detail. Write evolution of ERP through MRP and MRP-II. | |
| 3. | What is Gap Analysis? How will it facilitate in customization of an ERP package? | |
| 4. | Explain the major functions of the Materials Management System. | |
| 5. | Explain BPR with proper examples. | |
| 6. | What is Supply Chain Management? Why is it required for business? | |
| 7. | Illuminate the concept of E-procurement. | |
| 8. | Explain various subsystems of the Marketing Module of ERP package? | |
| 9. | Write Short Notes on:
(a) e-business (b) Order Management |
|
| 10. | Define the term BPR? Discuss the challenges of BPR. | |
|
SECTION – B |
||
| II) | Answer any THREE questions. Each carries 15 marks. (3×15=45) | |
| 11. | Assume that you are the person selected by your management for implementing an enterprise resource planning (ERP) package in a Logistic industry. Explain briefly the different phases involved in the implementation of the above. | |
| 12. | Summarize the various components of ERP. Illustrate with suitable example. | |
| 13. | Discuss the Consultants and vendors role in ERP. | |
| 14. | Describe the different phases of Business Process Reengineering (BPR). | |
| 15. | Explain the following concepts in detail :
(a) Data Warehousing (b) Data Mining (c) Business Process Flowchart |
|
|
SECTION – C |
||
| III) | Case Study (1×20=20) | |
| 16. | (a) Organizations whose information systems are not integrated do not necessarily suffer from an inability to actually make or produce goods. The main issue that they face is determining when they should produce goods and what quantities should be produced.
Questions: i) Discuss the above statement and summarize various production problems that the company may encounter. ii) Describe how these problems may be alleviated if the organizations were to implement Integrated information System (ISS) to support production process. (10 marks) (b) When considering the adoption of an ERP system, a major part of the implementation usually involves the modification of business processes to comply with the suggested processes supplied by the ERP package. However, many organizations will require the retention of certain existing aspects of their business processes. They also will most likely need to retain much of the information that resides in the current files and data stores that they have used to manage their business. In many cases, they may also have to continue to use certain existing systems following implementation of the ERP system. Questions: i) Elucidate how these issues are managed in the context of ERP Implementations. ii) Emphasize any pitfalls that should be avoided in dealing with these issues. (10 marks)
&&&&&&&&&&&&&&&&&&&&&&& |
|
Latest Govt Job & Exam Updates: