- JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)
End Semester APRIL -2011
M.Com. –II Semester
Strategic Human Resource Management
Duration: 3 Hours. Max Marks: 100
Section – A
- Answer ALL Questions. Each question carries 2 marks. (10 x 2 = 20)
- What are the strategic human resource challenges?
- Explain the concept of human capital with help of a suitable example.
- Why is job analysis considered as a valuable source of information for HRP?
- Write briefly on the techniques of selection.
- What are the objectives of career planning?
- What are the effects of alcoholism and substance abuse on employees?
- What are the different criteria of measuring performance?
- Write a note on ESOPs?
- Explain the term sensitivity training?
- What is meant by e-Recruitment?
Section – B
- Answer any FOUR. Each question carries FIVE marks. (4X5=20)
- Explain briefly the importance of a strategy oriented HR Management system.
- What is job description? Discuss its purpose.
- Write a note on strategic issues in Recruitment.
- What are the problems involved in career planning?
- What are fringe benefits. Write a note on the reasons and concerns for implementing fringe
benefits.
- Write a note on violence at work place. Suggest measures to avoid
violence.
Section – C
III. Answer any THREE. Each question carries 15 marks (3X15=45)
- Explain the concept and features of HR planning? What is the need for integrating HR planning with overall strategic planning? What are the difficulties that arise during implementation of HR plan?
- Suppose you are the HR manager of a big enterprise and some senior position vacancies arise. It is proposed to fill these positions internally. Do you agree with the proposal; why or why not? State the merits and demerits of internal as well as external sources of recruitment.
- Discuss ethics in HR management. Write on the importance of ethics in the work place and factors shaping ethical behaviour at work.
- What are the causes and forms of industrial disputes? What are the methods of prevention and settling industrial disputes?
- What are the Occupational hazards and risks? Explain the protective measures proposed against health hazards? What are the statutory provisions to be adopted to avert the ill effects of health hazards?
Section – D
- Compulsory Case Study (1 x 15 = 15)
- The New Pay Plan
Carter cleaning Centers does not have a formal wage structure nor does it have rate ranges or use compensable factors. Wage rates are based mostly on those prevailing in the surrounding community and are tempered with an attempt on the part of Jack Carter to maintain some semblance of equity between what workers with different responsibilities in the stores are paid.
Needless to say, Carter does not make any formal surveys when determining what his company should pay. He pursues the want ads almost everyday and conducts informal surveys among his friends in the local chapter of the laundry and cleaners trade association. While Jack has taken a “seat-of-the-pants” approach to paying employees, his salary schedule has been guided by several basic pay policies. While many of his colleagues adhere to a policy of paying absolutely minimum rates, Jack has always followed a policy of paying his employees about !0% above what he feels are the prevailing rates, a policy that he believes reduce turnover while fostering employee loyalty. Of somewhat more concern to Jennifer is her father’s informal policy of paying men about 20% more than women for the same job. Her father’s explanation is, “They’re stronger and can work harder for longer hours, and besides they all have families to support”.
Questions:
- Is the company at the point where it should be setting up a formal salary structure based on a complete job evaluation? Why?
- Is Jack Carters policy of paying 10% more than the prevailing rates a sound one, and how could that be determined?
- Similarly, is Carters male-female differential, wise and if not, why not?
- Specifically what would you suggest Jennifer do now with respect to her company’s pay plan?
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