1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

End Semester EXAMINATIONS – APRIL 2013

m.com – ii semester

Strategic Human Resource Management

Duration: 3 Hrs                                                                                                Max. Marks: 100

SECTION – A

1. Answer any seven of the following.                           (7×5=35)
2. Answer True or False in the following;

(a). Organizations are not static things and changes constantly takes place in the environment in which business operates.

(b). SHRM is concerned with analysing the opportunities and threats existing in the external environment.

(c).  A large firm active in a number of industries may adopt a combination strategy.

(d).  One of the main objectives of providing Fringe Benefits and Service Programmes  is  to recruit and retain the best talents.

(e). “Minimum Wage” and “Living Wage” do not differ in their meaning.

2. Define the term Strategy. Give the features of Strategy.
3. Give the reasons for Industrial disputes.
4. Give the meaning of the terms  (a) E-HRM,   (b). Compensation.
5. “Safety measures implemented in the organizations will succeed only when employees at all levels are educated in safety methods and procedures adopted in the organizations”. Highlight the Activities involved in “safety education and training” programmes.
6. Explain the (a)Time-Rate and     (b)Piece rate system of wage payment
7. Explain some of the causes of Fatigue.
8. What do you mean by HR Management? State its objectives.
9. Explain the meaning of Work Environment. Explain the factors which influences work environment.
10. Explain Requisites for an effective PerformanceAppraisal .

SECTION – B

1. Answer any three of the following:                    (3×15=45)
2. What is E-Recruitment? Give its advantages. Also explain the Centralized and Decentralized form of Recruitment.
3. “HR managers have adopted a proactive approach in this current trend of revolutionary changes in the business.” Explain the major challenges before HR manager. Also explain the ethical issues involved in HRM.
4. Explain the meaning of Strategic Human Resource Management. Explain its merits and demerits.
5. Give the benefits of training. What do you mean by Training need analysis/assessment. Explain the three levels at which need assessment is carried out.
6. What do you mean by Industrial Accidents? Explain the causes of industrial accidents and the ways of avoiding Industrial accidents.

SECTION – C

• CASE STUDY – Compulsory question. (1×20=20)

Mr.Naik, AGM Materials is fuming and fretting. He bumped into Mr.Kamath, GM Materials, threw the resignation letter on his table, shouted  and walked out of the room swiftly.

Naik has reasons for his sudden outbursts. Perhaps, details of the story will tell why he put in his papers, barely four months after he took up his present assignment.

The year was 2005 when Naik quit the prestigious SAIL plant at Vishakhapatnam. As a manager materials, Naik enjoyed powers- he could even place an order for materials worth Rs. 25 lakhs. He needed nobody’s prior approval.

Naik joined a pulp-making plant located at Harihar in Karnataka, as AGM Materials. The plant is a part of the multi-product and multiplant-conglomerate owned by a prestigious business house in India. Obviously, perks, designation and reputation of the conglomerate lured Naik away from the public sector steel monolith.

When he joined the eucalyptus pulp making company, little did Naik realised that he needed  the prior approval to place an order for materials worth Rs. 12 lakhs. He had presumed that he had the authority to place an order by himself worth half the amount of what he used to do at the mega steel maker. He placed the order, materials arrived, were received, accepted and used up in the plant.

Trouble started when the bill for Rs. 12 lakhs came from the vendor. The accounts department withheld payment for the reason that the bill was not endorsed by Kamath. Kamath refused to sign on the bill as his approval was not taken by Naik before placing the order.

Naik felt fumigated and cheated. A brief encounter with Kamath only aggravated the problem. Naik was curtly told that he should have known company rules before venturing .Naik decided to quit.

Q.16.  Does the company have an Orientation programme ?if yes, how effective is it.?

17. 17. If you were Naik what would have you done?

 

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