ST. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS) |
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END SEMESTER EXAMINATION – MARCH/APRIL 2016 | ||||
M.COM – II SEMESTER | ||||
P115 MC 203: INTERNATIONAL HUMAN RESOURCE MANAGEMENT | ||||
Duration: 3 Hours Max. Marks: 100 | ||||
SECTION – A | ||||
I. | Answer any SEVEN questions. Each carries 5 marks. (7×5=35) | |||
1. | What are the similarities and differences between domestic and international HRM? | |||
2. | Write a brief note on HRM practices in USA. | |||
3. | What is an expatriate failure? How can it be minimized? | |||
4. | What are the challenges faced by MNC’s in their overseas operations? | |||
5. | What is culture shock? Briefly explain its phases. | |||
6. | In what way is an ethnocentric approach that favors parent country nationals over local employees a form of ‘Discriminatory Management’? | |||
7. | Explain how trade unions may limit the strategic choices of Multinational firms? | |||
8. | What are advantages of using PCN in international assignments? | |||
9. | Write a note on the ILO. | |||
10. | Explain the component of pre-departure Training. | |||
SECTION – B | ||||
II. | Answer any THREE questions. Each carries 15 marks. (3×15=45) | |||
11. | Who is an expatriate? What are the challenges of International performance Management? (3+12) | |||
12. | Write a detailed note on HRIS. | |||
13. | Explain the different approaches adopted in international compensation. | |||
14. | Consider yourself the owner of Brunt Hotels, a national chain of hotels in the UK. They have recently acquired a small chain of hotels located in France from the Bradley Group. Half of the new hotels in France will be retained and will be re-branded as part of Brunt Hotels PLC. This organization has never owned any overseas hotels. What approach do you suggest they should adopt to have a smooth and effective transfer? | |||
15. | What are the potential business benefits that have been attributed to those multinational organizations that value and actively encourage workforce diversity? | |||
SECTION – C | ||||
III. | Case Study (1×20=20) | |||
16. |
An Expat Dilemma – Jaguar or Bluebird? Mark Chan’s Decision to Stay Overseas or Return Home after his Expatriate Assignment.Mark Chan and his family were at a crossroads. His next career move looked certain to be the most important he would ever face. His time in England would soon be coming to a close. He, his wife and their young children had all quite enjoyed their time in Britain. But he now had either to continue pursuing his international career, or return to their native Singapore. Mark had risen quite quickly in Energem, a diversified international corporation with leading positions in a number of industries. Having begun his career at the Singapore subsidiary of a Japanese-based consultancy firm, he was attracted by Energem’s wide range of possibilities. He joined the Singapore office after having travelled extensively in Asia for work. Having started a family, he returned to Singapore and took a managerial position in Energem’s chemicals division. Impressing his superiors and having been promoted, after three years Mark was offered a three-year posting at the company’s London HQ. Accepting it would make him a senior executive and, despite his wife needing to give up her job, they gladly accepted. The family was quite happy in England overall. But Mark had some concerns. Certain colleagues seemed to be implying tacitly that he was hired as a “token Asian” to add diversity to the main office. He was, however, able to convince them in time that he had indeed been hired on merit. Over time, Mark also began to appreciate that his family was closer and happier than they had been in Singapore. Their standard of living was also higher. Sadly, Linda’s father fell seriously ill, and she began to feel intense guilt about the geographical distance between herself and her family. Thus the emergence of the Chan family’s big dilemma: In spite of his professional success, Mark could not locate a position within the Singapore office that was a step up. He was passed over for a coveted spot in favor of someone with no international experience, and was beginning to feel quite cynical about Energem’s much-touted appreciation of the value of “global players”. Eventually, a three-year position in Holland appeared, offering a major promotion. While appealing on many levels, the school system and culture were entirely different to anything his family had ever experienced. Mark Chan and his wife are now on the verge of being forced to make one of the toughest decisions of their lives. Return to Singapore to a lower-paying, less attractive job for family reasons; or relocate to an unfamiliar country, yet one that was still in Europe, where they have been so comfortable? (There were also clear considerations regarding the restarting of Mark’s wife’s banking career – something that was only ever likely to happen back in Singapore.) Questions: a. What can the organization do to avoid the kind of problems illustrated in the case? (6 marks) b. Should Mark accept the position in Singapore and return home? Explain why or why not. (7marks) c. What are his opinions? If Mark accepts the position in Singapore, what should his career plan be? (7 marks) |
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