| ST. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS) | ||
| END SEMESTER EXAMINATION – MARCH/APRIL 2016 | ||
| M.COM – IV SEMESTER | ||
| P111403: ENTERPRISE RESOURCE MANAGEMENT | ||
| Duration: 3 Hours Max. Marks: 100 | ||
| SECTION – A | ||
| I. | Answer any SEVEN questions. Each carries 5 marks. (7×5=35) | |
| 1. | What are the benefits of ERP? | |
| 2. | What are the five stages of Data warehousing process? | |
| 3. | Order Management helps the company in integrating front office with back office operations. Justify the same with example. | |
| 4. | In what way the efficient supply chain would lead to growth of the company. What are the elements of the supply chain? | |
| 5. | What are the different problems faced by SME’s in selecting the ERP Package? | |
| 6. | How can a consultant be in a more advantageous situation rather than a employee of the company? | |
| 7. | Explain the role of vendors from selecting an ERP package to the implementation stage? | |
| 8. | BPR would definitely eliminate the complexities to smoothen the operations of the company. Discuss. | |
| 9. | Why Re-engineering? Name some of the benefits that a company can get from BPR. | |
| 10. | What are the various symbols that would build up the flow chart of a Business Process? | |
| SECTION – B | ||
| II. | Answer any THREE questions. Each carries 15 marks. (3×15=45) | |
| 11. | What are the new developments in ERP? How can the existing systems take leverage in adapting to the new technology? | |
| 12. | How can blue dart as a company overcome the logistic challenges? Explain in detail how this will benefit the company. | |
| 13. | Explain in detail the importance of the acquisition team and their role in the procurement process of an ERP Package? | |
| 14. | Customization of an ERP Package would suit the needs of the enterprise. Discuss the same by taking a company as an example? | |
| 15. | What are the key steps involved in developing a BPR? Design a process of an organization by using a flow chart. | |
| SECTION – C | ||
| III. | Case Study (1×20=20) | |
| 16. | Assuming you are the CEO of a retail giant, what are the essential steps you would take to revamp the whole system and how can you fill the existing GAPS and eliminate them as a part of the restructuring strategies? Discuss the same in detail. | |
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