ST.JOSEPSH’S COLLEGE OF COMMERCE (AUTONOMUS)

END SEMESTER EXAM – APRIL 2013

M.I.B. – IV SEMESTER

INTERNATIONAL LOGISTICS AND SUPPLY CHAIN MANAGEMENT

 

TIME: 180 MINUTES                                                                                               MARKS: 100

 

 

SECTION – A

1. Answer all                                                               (10×2=20)

 

1. Define “Cycle Stock”?
2. Define ‘EOQ’?
3. Define ‘Value Chain’
4. What is ‘Pareto’s Principle’ in Supply Chain Management?
5. What are the 5 types of Manufacturing Process?
6. What is the difference between ‘Supply Chain Management’ and ‘Logistics Management’?
7. What are the reasons for holding inventory?
8. What is MRP? What are the two main inputs to MRP?
9. What is the difference between ‘Supply Chain Management’ and ‘Demand Chain Management’?
10. What is ‘Continuous Review’ order policy and ‘Periodic Review’ order policy?

 

SECTION – B

1. II) Answer any SIX (6×5=30)

 

11. State the difference between ‘Lean’ and ‘Agile’ supply chain strategies?
12. State at least 7 characteristics of a learning organization which encourages a learning culture for developing SCM?
13. State the advantages and disadvantages of a dedicated 3PL resource and a shared 3PL resource?
14. State the different product recovery issues in returns management?
15. Define Supplier Relationship Management (SRM)? State the benefits of SRM?
16. What are the differences between ‘Craft Manufacturing’ and ‘Mass Manufacturing’?
17. Explain the factors that influence the delivery function? What are the main components of delivery within Supply Chain Management?

 

 

 

SECTION – C

 

III) Answer any FIVE questions.                                                                                   (5×10=50)

 

18. Define ‘Green Logistics’? Explain the common reasons why products are returned? What are the 5 stages of the product return process?
19. What are the 4 drivers of supply chain performance? Explain 5 inventory management strategies? Give appropriate examples for each strategy.
20. Define ‘Customer Service’ in Supply Chain Management? Explain the benefits of good customer service using the ‘Service Profit Chain Model’? How do you manage key customers?
21. What are the common reasons for out sourcing? Explain why many out sourcing relationships fail or end up in a dispute?
22. What are the benefits of effective sourcing? Explain with the help of a flow chart the pre-order and post-order steps involved in the purchasing process?
23. Define JIT and state the limitations of JIT? Define TQM? What are the differences between “Little q” and “Big Q” in TQM?

 

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