State nod likely for DL applicants to upload docus | Bhubaneswar News

Bhubaneswar: The state transport department is going to launch an online platform to enable DL (driving licence) applicants to upload requisite documents online. Though applicants currently apply for the DL online, they have to carry documents like age and address proofs (original and photocopy) physically to the regional transport office (RTO) and submit them to the authorities.
“Our online application is almost ready. We are likely to launch it in next few days. In the proposed initiative, all DL-related documents can be uploaded online, preventing any paperwork in the regional transport offices,” said state transport commissioner Sanjeeb Panda.
The department said the proposed online facility, dubbed as document management system, is part of the state government’s 5T (transparency, teamwork, technology, timeframe and transformation) initiative for faster service delivery and improved user experience.
An official in a regional transport office said the document management system will ease their pressure. “We are now examining documents and accepting photocopies of the documents from the applicants. Soon, applicants are just required to approach us with their appointment letter and original documents. We will not receive any documents. We will only match the uploaded documents with their original ones,” another officer said.
A few days ago, the transport department launched instant online learners licence (LL) by scrapping the system of approval by the RTOs to issue LL to applicants, who successfully clear the computerised test. An official source said a staggering 7.9 lakh LLs were issued by RTOs across the state between September 2019 and December 2019. Interestingly, only 3.48 lakh LLs were issued across the state in 2018.
“We also recorded substantial increase in online collection of revenue in RTOs through Sarathi online application. Under the 5T policy, we have already introduced single receipt system of collecting the service charges of private service provider at RTOs along with the government fees,” an officer said.
State transport authority said the recent removal of middlemen from the premises of regional transport offices and massive awareness drives resulted in smooth and transparent delivery of services to people. There is a plan to install computers with touchscreen facility at RTOs for convenience of applicants, who are not conversant with computer mouse. Attempts are also being made to install such touchscreen computers for mock test for LL applicants. All applicants can try a mock test before sitting for the main LL test, said an official.

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