St. Joseph’s College of Commerce B.Com. 2013 II Sem Service Management & Insurance Question Paper PDF Download

St. Joseph’s College of Commerce (Autonomous)

End Semester Examination – March 2013

  1. Com – VI Semester

SERVICE MANAGEMENT & INSRANCE

Time : 3 hours                                                                                                             Max. Marks: 100

SECTION – A

  1. Answer all the questions.                 (10×2=20)

 

  1. Give the meaning of Annuity.
  2. Give two examples of possession processing.
  3. Mention two ways of settlement of claims.
  4. What is serqual scale?
  5. Write the meaning of market targeting.
  6. Mention the pricing objectives.
  7. What do you mean by word of mouth communication?
  8. Define Empowerment.
  9. What is essential evidence and peripheral evidence?
  10. Explain branding in services.

 

SECTION – B

 

  1. Answer any four                                                                              (4×5=20)

 

  1. What do you mean by grace days?  Mention in detail the various privileges available to assured.
  2. Critically evaluate the importance of health insurance to an employee.
  3. Explain how you can strike a balance between demand and supply in a service organization in order to have maximum customer satisfaction?
  4. Analyze the customer activities involved in selecting, using and evaluating a service.
  5. Evaluate the various roles of the customer in the service delivery process.
  6. What is IRDA? Explain the main functions of IRDA in the insurance industry.

 

SECTION – C

 

  • Answer any three                                                                        (3×15=45)

 

  1. In his book, “India 2020 – A vision for the new millennium”, Dr. A.P.J. Abdul Kalam says that service sector provides essential inputs to other two sectors namely agriculture and industry.  The global service economy is booming.  In today’s context owing to globalization of economies, information technology, the role of service sector has assumed a new dimension.  According to you, what are the factors which have led to the growth of service sector in the global economy?

 

  1. What do you mean by life assurance? Explain the various life insurance policies available to customers.
  2. Explain the strategies a firm may employ to create and build strong loyalty bonds with its customers.
  3. What is general insurance? Explain the different types of general insurance.
  4. What is service GAP? Draw the gap model mentioning the various service gaps and suggest its remedies.

SECTION – D

 

  1. Case Study – Compulsory question. (15 MARKS)

City Bus Services

The bus service within the X Municipal Corporation area was established in 1952 to help the city people commute effectively. Since then, the population of the city has grown from a mere 300,000 to well over 30, 00,000 with even a larger population living on the outskirts or in the surrounding villages. The growth in population has also resulted in the geographic spread of the city. The farthest points within the municipal limits are as much as 10 kilometers away from the municipal corporation buildings.

Despite the best efforts from the transport company and the municipal corporation, which runs the transport company, the problems of road commuting remain acute. At least 20% of the buses are off the road on any given day due to maintenance problems. These problems seem to originate from the very high average age of the bus fleet brought about by the lack of available funds to replace the older buses. In addition, the shortages of spare parts and com­ponents due to acute shortage of funds are also endemic.

Due to the unreliability and low frequency of the bus services, most of the city dwellers are dependent upon personal modes of transport such as two wheelers and motor cars. High number of vehicles and low road density/ the traffic snarls, low average speeds, and pollution are causing the city to almost burst at its seams.

Recently, a new General Manager took charge of the bus company, he noted a number of problems with the present bus service. The problems identified by him include very

 

high demand for services during the peak times of 8 a.m. to 11 a.m. and 5p>m, to 8 p.m. Despite the inability of the bus service to cope during the peak hours, the average revenue earned per bus per day is quite low. As a matter of fact, it is insufficient to run the bus company in a profitable manner. The recent Supreme Court rulings on the maximum age of a bus to be only 15 years has meant imminent threat of scrapping at least one third of the fleet Due to the nature of the peak hours during the day time and later in the evenings, the buses operate at low capacity-Due to very high number of tariff variations, the bus system requires both a driver and a conductor. The total employee bill including the perquisites etc. accounts for over 35% of the total costs.

Now, the company offers concessional passes to students, workers, and other citizens at the price of 30% of two-way commuting cost for the entire month. There is a great demand to offer free bus facility to those who are physically challenged or are elderly.

Questions

  • What are the challenges faced by the new General Manager?
  • What are the various means by which the transport company could cope with the demands?

 

 

 

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Operations Research Question Paper PDF Download

St. Joseph’s College Of Commerce (Autonomous)

End Semester Examination – APRIL 2013

  1. COM – VI Semester

OPERATIONS RESEARCH

Duration: 3 Hours                                                                  Max. Marks: 100

Section – A

I Answer all questions. Each carries TWO marks.                                               (10×2=20)

  1. Mention the terminologies used in formulation of a linear programming problem.
  2. Explain the techniques integer programming and replacement problems.
  3. Find the feasible region for the constraint 2x-y <=0
  4. Why is the Big M method called so? How are artificial variables used with M and why?
  5. Differentiate between an unbalanced transportation and assignment problem with the help of examples.
  6. What is a trans-shipment problem?
  7. How do you identify the optimum solution when applying Hungarian method.
  8. Mention any two differences between PERT and CPM.
  9. Describe the terms Event and Activity.
  10. Mention any four limitations of OR.

Section – B

  1. Answer any SIX questions. Each carries TEN marks.         (6×10=60)
  2. Formulate and solve by graphical method.

A firm that assembles computers is about to start production of two new type of computers. Each type will require assembly time, inspection time and storage space. The manager of the firm would like to determine the quantity of each type of computer to be produced in order to maximize the profit generated by the sales of these computer. Profit per unit of computer type1 is Rupees 600 and computer type2 is Rupees 500. The following information has been obtained by the manager after discussing with design manufacturing and marketing personnel.

Data Computer

Type 1

Computer

Type 2

Amount

Available

 

Assembly time

Per unit

 

Inspection time

Per unit

 

Stroage Space

4 Hrs

 

 

2 hrs

 

 

3 cubic meters

10 Hrs

 

 

1 Hr

 

 

3 cubis meters

100 Hrs

 

 

22 Hrs.

 

 

39 cubic meters

 

  1. Write any two comprehensive definitions of OR. Explain the different types of Operations Research models.
  2. a) Write the dual of

Max  Z= 23x + 20y+15z

Sub to

x +2y+3z<=160

3x+10y<=230

8y-10z>=175

X<=50

Where x, y,z>=0

  1. b) Solve by  Big M method

Max Z= 10x + 12y

Subject to,

X+ y = 5

X >= 2

Y<= 4

Where x, y >=0                                                                                                  (4 + 6)

 

  1. The estimated sales (tons) per month in four different cities by five different managers is given below:
Managers Cities
A B C D
P 13 15 12 14
Q 12 14 10 12
R 16 18 14 14
S 15 15 13 13
T 14 15 14 12
  1. a) Find out the assignment of cities to managers in order to maximize sales.
  2. b) The management wants to send one of the managers for training for improving sales performace. Who should be sent for such a training without loosing sales?

 

  1. Hindusthan construction company needs 3, 3, 4 and 5 million cubic feet of fill at four earthern damsites in Punjab. It can transfer the fill from three mounds A, B and C where 2, 6 and 7 cubic million cubic feet are available respectively. Costs of transporting one million cubic feet of fill from mound to the four sites in lakhs are:
Damsites ->

Mounds

I II III IV
A 15 10 17 18
B 16 13 12 13
C 12 17 20 11

Find initial solution to the following transportation problem using

  1. NWCM b) LCM  c) Vogel’s approximation method

Find the cost of transportation in each case. Which method gives the least cost initial solution?

  1. An officer has worked on the transportation schedule from his experience.
Destination ->

Source

1 2 3 Availability
A 10 7 8 45
B 15 12 9 15
C 7 8 12 40
Requirement 25 55 30  

Solution given by the officer is:

Source Destination Units transported
A

A

B

C

C

Dummy

2

3

2

1

2

3

25

20

15

25

15

10

  1. Is the solution given by the officer optimum ?
  2. If not find the best solution to the problem.
  3. a) Draw the network diagram for the following.
  4. b) Apply forward pass, backward pass and calculate earliest and latest timings of each activity
  5. c) Calculate total float and identify the critical path and duration of the project.
Activity Immediate

Predcessor

 

Duration

(weeks)

A

B

C

D

E

F

G

A

B

C

D,E

2

4

3

1

6

5

7

 

  1. Solve by Simplex Method

Maximize Z= 6x + 8y

Subject to,

5x + 10y<=60

4x + 4y <=40

Where x,y >=0

  1. What are the important characteristics of OR? Explain the phases of solving a problem using Operations Research?

Section – C

III) Compulsory Question                                                                                          (1 X 20=20)

  1. IV) The following details of a project are known.
  2. Draw the network diagram     (4)
  3. Find the expected time and variance of activities.   (3)
  4. Find the earliest and latest starting and finishing time of each activity.(4)
  5. Find total float, free float and independent float of all non critical activities.(3)
  6. Identify the critical path and the project duration? (2)

 

  1. What is the probability that the project may be completed in (3)
  2. i) 25 days ii) 20 days    iii) 30 days
  3. g) If you want to be 99% sure of completing the project what should be the deadline? (1)

 

Activity To Tm Tp
1-2 3 6 15
1-3 2 5 14
1-4 6 12 30
2-5 2 5 8
2-6 5 11 17
3-6 3 6 15
4-7 3 9 27
5-7 1 4 7
6-7 2 5 8

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Income Tax II Question Paper PDF Download

ST.JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION – APRIL 2013

B.COM – VI SEMESTER

 INCOME TAX – II

Max. Time: 3 Hrs.                                                                                                           Max. Marks: 100

SECTION – A

  1. Answer ALL questions in One or Two sentences:                                 (10 x 2 = 20)

 

  1. Write any two powers of CBDT.
  2. Give any two incomes which are specifically included under the head ‘Income from Other Sources’.
  3. Define the term ‘Property’ within the meaning of Sec. 56(2)(vii).
  4. Write any two expenses expressly disallowed u/s 58.
  5. What is the allowable deduction u/s 80 GG – Rent paid?
  6. Write the conditions to be satisfied for availing Depreciation u/s 32.
  7. Write any two contributions eligible for deduction u/s 80 C.
  8. What are the exceptions to the rule – Inter Source Adjustment (Sec. 70)?
  9. What do you mean by Refund of Tax?
  10. How do you compute the quantum of exemption u/s 54 F?

 

SECTION –B

  1. Answer ANY FOUR questions:                                                                 (4 x 5 = 20)

 

  1. Write a short note on Best Judgment Assessment.

 

  1. State TRUE OR FALSE:
  2. All types of dividend received from an Indian Company are exempt u/s 10.
  3. Agricultural income received from land situated outside India is not taxable in India.
  4. Loss under the head ‘Profits and Gains of Business or Profession’ can be set off against any other head of income of that Assessment Year.
  5. Losses of Specified business as specified u/s 35 AD can be carried forward for an indefinite period.
  6. 2,50,000 received from a charitable institution u/s 12 AA is exempt from tax.
  7. Medical Insurance premium paid by Mr. X in cash Rs. 12,000 is not allowed u/s 80D.
  8. 1,50,000 paid in cash to purchase Land is covered by Sec. 40A(3) and the amount is disallowed.
  9. On interest received on enhanced compensation, 50% of the interest is allowed as deduction.
  10. 100% of the contribution made to PM’s National Relief Fund is allowed as deduction u/s 80 G.
  11. A purchased an immovable property for Rs. 25,00,000. The Stamp Duty Value of the property is Rs. 1,00,00,000/-.  The difference between the two amounts is not taxable under the Income tax Act in the hands of Mr. A.

 

  1. From the following particulars of Miss Deepa for the Previous year ended 31st March 2012, compute the Income under the head ‘Income from Other Sources’:
Sl. No. Particulars Amount (Rs.)
1 Directors fee from a company 20,500
2 Interest on Bank deposits 13,600
3 Income from undisclosed sources 1,12,000
4 Winnings from Lotteries   (Net of tax) 23,450
5 Royalty on a book written by him 9,000
6 Lectures in Seminars 5,000
7 Interest on loan given to a relative 7,000
8 Interest on Debentures of a company (listed in a recognized Stock Exchange) –  (Net of tax) 3,600
9 Interest on Post Office Savings Bank Account 12,500

He paid Rs. 1,000 for typing the manuscript of book written by him.

 

  1. Ramesh bought 500 listed shares in 1979 for Rs. 35 per share. The market value of these shares on 1.4.1981 was Rs. 75 per share.

Compute the tax payable by Ramesh on capital gain from these shares, if the above shares were sold on 15.11.2011 for:

  1. 6,00,000                      ii) Rs. 4,20,000

 

  1. X owns the following machinery as on 1.4.2011:
Machinery WDV as on 1.4.2011 (Rs.) Rate of Depreciation (%)
A 70,000 15
B 1,64,000 15
C 84,000 15

He acquires new machinery ‘D’ for Rs. 60,000 on 2.11.2011 which is depreciable at 15%.

Machinery B and C are sold on 15.03.2012 for consideration of Rs. 1,80,000 and Rs. 40,000 respectively.

  1. Compute the depreciation for the Assessment Year 2012-13 and indicate if there is any short-term capital gain/loss.
  2. If Machinery B and C together were sold for Rs. 4,00,000/-, compute the depreciation for the Assessment Year 2012-13 and indicate the short-term Capital gain/loss.

 

  1. From the following statement, compute the income from profession of Dr. K.M. Anantan, if accounts are maintained on mercantile system:

 

Particulars Amount Particulars Amount
To Dispensary Rent 36,000 By Visiting fees 45,000
To Electricity & water 6,000 By Consultation fees 1,25,000
To Telephone Expenses 6,000 By Sale of Medicines 72,000
To  Salary to nurse 36,000 By Dividends 5,000
To Depreciation on Surgical Eq. (as per I.T. Rules) 6,000    
To Purchase of Medicines 36,000    
To Depreciation on X ray Machine 4,000    
To Income Tax 5,500    
To Donations 4,000    
To Motor Car Expenses 9,600    
To Depreciation on car 4,800    
To Net Income 93,100    
  2,47,000   2,47,000

Notes:

  1. Electricity and water charges include domestic bill of Rs. 2,500/-.
  2. Half of motor car expenses are for professional use.
  3. Telephone expenses include 40% for personal use.
  4. Opening stock of medicines was Rs. 6,000/- and closing stock was Rs. 4,000/-.

SECTION –C

  • Answer ANY THREE questions:                                                        (3 x 15 = 45)

 

  1. From the Profit and Loss A/c of X (age 31 years) for the year ending March 31, 2012, ascertain his Total Income and Tax Liability for the Assessment Year 2012-13:
Particulars Amount(Rs.) Particulars Amount(Rs.)
To General Expenses 13,400 By Gross Profits 3,15,500
To Bad Debts 22,000 By Commission 8,600
To Advance Tax 5,000 By Brokerage 37,000
To Insurance 600 By Sundry receipts 2,500
To Salary to Staff 26,000 By Bad debt recovered (earlier allowed as deduction) 11,000
To Salary to X 48,000 By Interest on debentures (Gross) 25,000
To Interest on overdraft 4,000 By Interest on deposit with a company (Gross) 13,000
To Interest on loan to Mrs. X 42,000    
To Interest on Capital of X 23,000    
To Depreciation 48,000    
To Advertisement 7,000    
To Contribution to Employees’ recognized Provident Fund 13,000    
To Net Profit 1,60,600    
TOTAL 4,12,600 TOTAL 4,12,600

Other Information:

  1. TDS on Debenture Interest is Rs. 2,500.
  2. TDS on Interest on Deposits with company is Rs. 1,300.
  • The amount of depreciation allowable is Rs. 37,300 as per the Income tax rules. It includes depreciation on permanent sign board.
  1. Advertisement expenditure includes Rs. 3,000; being cost of permanent sign board fixed on office premises.
  2. Income of Rs. 4,500 accrued during the previous year, is not recorded in the Profit and Loss Account.
  3. X pays Rs. 6,000 as premium on own life insurance policy of Rs. 70,000.
  • General expenses include:
  1. 500 given to Mrs. X for arranging a party in honour of a friend who has recently come from Canada
  2. 1,000 being contribution to a political party.
  • Loan was taken from Mrs. X for payment of arrears of Income-tax.

 

  1. Divya furnishes the following details for the Assessment year 2012-13:
Particulars Amount (Rs.)
Net Agricultural Income in India 4,800
Net Agricultural Income from land in Sri Lanka 10,000
Profit on sale of agricultural land situated in Mangalore City 25,00,000
Vacant land – ground rent received 12,000
Rent received on sub-letting house 37,500
Rent payable for house sub-let 15,000
Maintenance expenses on house sublet 1,200
Director sitting fees 3,600
Interest on Deposits with nationalized bank 1,000
Interest on postal saving bank account 1,200
Interest credited to PPF account 6,000
Interest accrued but not received on NSC VIII Issue 1,050
Interest received under Post Office monthly income scheme 12,000
Interest on deposits with HDFC 900
Interest on securities (Gross) 5,000
Dividends received from Indian companies – covered u/s 115 O 12,000
Bank charges for collection of above dividend 100
Dividend received from foreign companies 1,100
Interest paid on amount borrowed to invest in shares of foreign co. 8,600
Gift received from a Charitable Institution registered u/s 12AA 55,000
Gift from another friend in foreign currency 50,001
Gift from another friend in Indian currency 500
Winnings from Lottery (Net of tax) 70,000
Cost of Lottery Tickets purchased during the year 5,300

Note:  Debenture Interest on 10% debentures of ABC Ltd. of face value of Rs. 1,00,000 (due half yearly on 30th Sep. and 31st March) but received on 15.4.2012.

 

Compute the taxable income from other sources of Ms. Divya, who is following Mercantile System of Accounting.

  1. (a) Mr. A sold on 31.10. 2011 an agricultural land, which he has been using for agricultural purposes for several years, for Rs. 22,00,000. He acquired that land in 1978 for Rs. 1,00,000.  The Market value of such land as on 1.4.1981 was Rs. 2,00,000.  He purchased rural agricultural land for Rs. 3,50,000 on 25.02.2012 which was sold for Rs. 5,00,000 on 15.05.2012.  Further, a sum of Rs. 5,50,000 was invested by him in purchase of residential property on 25.5.2012.  He owned only one house property before this date.  The new house property was sold on 31.08.2012 for Rs. 6,50,000.

Compute Capital gain for Assessment Year 2012-13 and Assessment Year 2013-14. (8 Marks)

 

(b) Mr. Ravi Varman, Director, X Pvt. Ltd., furnishes the following particulars for the year ending 31.03.2012:

  1. Investments in NSC – Rs. 60,000/-
  2. Life Insurance Premium paid – Rs. 30,000/-
  3. Deferred Annuity Plan – Rs. 30,000/-
  4. ICICI Pension Plan – Rs. 15,000/-
  5. Contribution to Pension Scheme of Government – Rs. 25,000/- each by the employer and employee.
  6. Subscription to notified long term intra-structure bonds – Rs. 30,000/-.

 

Compute the deduction admissible under Chapter VI – A for Asst. Year 2012-13.

(7 Marks)

  1. The following are the particulars of the income of Shri P.K. Dutta, a Government servant for the year ended 31.03.2012.
  2. Salary at Rs. 16,300 p.m.
  3. He contributed @ 10% to his Provident Fund to which the Government contributed an equal amount.
  • He owns two flats one of which is let out at Rs. 1,200 p.m. and the other is occupied by him for residence, the annual rental value of which is Rs. 8,000. He has paid Rs. 750 as ground rent and insurance charge in respect of the first and Rs. 850 in respect of the second.  The municipal taxes paid by him in respect of the two flats amounted to Rs. 300 and Rs. 325 respectively and he spent Rs. 300 on white washing, petty repairs in respect of both the flats.
  1. He received during the year Rs. 22,500 as interest on Government securities and Rs. 700 as dividend from an Indian company. He has insured his life and pays an annual premium of Rs. 12,500 on the policies.

 

Ascertain his Total Income and the tax payable by him for the Asst. Year 2012-13.

 

  1. (a) Examine the amount chargeable to tax in the following cases with reason:
  2. Ravi received a sum of Rs. 10,000/- from Mr. Lalith, Rs. 15,000 from Mr. Ashok and Rs. 25,000 from Mr. Koshy, who are all non-relatives, on the occasion of New Year.
  3. In the question (i) above, if Mr. Ravi is also in receipt of a gift of Rs. 501 from Mr. Arun, who is a non-relative, on the occasion of his birth day, will your answer be different?
  • Vinod receives a motor Car as gift from his friend on the occasion of his birthday. The fair market value of the motor car is Rs. 3,55,000.
  1. Ram received a gift of Rs.5,00,000 from a neighbor, who is in death bed.
  2. Akash received a sum of Rs. 1,80,000 from an unregistered charitable institution in connection with compensation for floods.
  3. Anesh received Rs. 13,800 from Post Office Saving Bank Account as Interest.
  • Govinda is in receipt of Rs. 3,50,000 being interest on enhanced compensation.  (7 Marks)

(b)              Mr. M has computed his Gross total income for the Assessment Year 2012-13 which amounted to Rs. 3,50,000.  It includes Rs. 3,00,000 on account of long-term capital gain.  He has deposited Rs. 70,000 in a PPF account during the previous year.  Compute the tax payable by Mr. M assuming that:

  1. He is less than 60 years of age
  2. He is 60 years of age                                                (8 Marks)

SECTION – D

 

  1. COMPULSORY QUESTION:                                                                            (1 x 15 = 15)

 

  1. From the following particulars of income of Mr. R.L. Mittal for the year ended on 31.03.2012, calculate his income for the assessment year 2012-13:

 

  1. Salary Rs. 8,000 p.m.
  2. Interest received from Bank of India on Fixed Deposit Rs. 900.
  • Interest received from DCM Ltd., on Fixed Deposit Rs. 3,000.
  1. Interest received from Government Securities Rs. 6,300.
  2. Dividend received on Equity Shares of DCM Ltd., Rs. 1,200
  3. Dividend received from a co-operative society Rs. 200.
  • Dividend received on units of UTI Rs. 1,000.
  • He owns a poultry farm also. Its profits for the previous year amounted to Rs. 3,81,000.
  1. He sold his residential house on 11.04.2011 for Rs. 2,30,000 which he had purchased for Rs. 20,000 in 1978 and its fair market value on 1.4.1981 was Rs. 30,000.
  2. He sold 150 equity shares of DCM Ltd., for Rs. 45,900 on 5.12.2011 through a recognized stock exchange which was allotted to him as bonus shares in 1991.
  3. He purchased National Savings Certificates VIII Issue on 31.03.2012 for Rs. 10,000.
  • Share of profit from a registered partnership firm Rs. 98,000.
  • Share of profits from HUF Rs. 84,000.

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Corporate Knowledge Integration Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION – MARCH/APRIL 2013

B.COM – VI SEMESTER

Corporate Knowledge Integration

Duration: 3 Hours                                                                                            Max. marks: 100

Answer Question number 1 which is compulsory [30 marks]   and any five from the remaining  questions.  [14 marks each].

Question number :1 – Compulsory question.                                                     (30 marks)

Top of Form

Statement:                    Balance Sheet Income Statement Cash Flow View:              Annual Quarterly

Bottom of Form

Assets [+] in Millions of Dollars
09/2012 09/2011 09/2010 09/2009 09/2008
Cash and Equivalents 10,746 9,815 11,261 5,263 11,875
Restrictable Cash
Marketable Securities 18,383 16,137 14,359 18,201 12,615
Receivables 18,692 11,717 9,924 5,057 4,704
Inventories 791 776 1,051 455 509
Prepaid Expenses 475
Current Deferred Income Taxes 2,583 2,014 1,636 1,135 1,447
Other Current Assets 6,458 4,529 3,447 1,444 3,065
Total Current Assets 57,653 44,988 41,678 31,555 34,690
Gross Fixed Assets 21,887 11,768 7,234 4,667 3,747
Accumulated Depreciation (6,435) (3,991) (2,466) (1,713) (1,292)
Net Fixed Assets 15,452 7,777 4,768 2,954 2,455
Intangibles 4,224 3,536 342 247 285
Cost in Excess 1,135 896 741 206 207
Non-Current Deferred Income Taxes
Other Non-Current Assets 97,600 59,174 27,654 12,539 1,935
Total Non-Current Assets 118,411 71,383 33,505 15,946 4,882
Total Assets 176,064 116,371 75,183 47,501 39,572
Liabilities [+] in Millions of Dollars
09/2012 09/2011 09/2010 09/2009 09/2008
Accounts Payable 21,175 14,632 12,015 5,601 5,520
Short Term Debt
Notes Payable
Accrued Expenses 9,879 8,572
Accrued Liabilities 9,879 8,107 5,065 1,293
Deferred Revenues 5,953 4,091 2,984 2,053
Current Deferred Income Taxes 4,405
Other Current Liabilities 1,535 1,140 658 2,559
Total Current Liabilities 38,542 27,970 20,722 11,506 14,092
Long Term Debt
Deferred Income Tax 2,648 2,216 675
Other Non-Current Liabilities 19,312 11,786 6,670 2,139 3,775
Minority Interest
Capital Lease Obligations
Preferred Securities of Subsidiary Trust
Preferred Equity Outside Shareholders’ Equity
Total Non-Current Liabilities 19,312 11,786 6,670 4,355 4,450
Total Liabilities 57,854 39,756 27,392 15,861 18,542
Preferred Shareholder’s Equity
Common Shareholder’s Equity 118,210 76,615 47,791 31,640 21,030
Total Equity 118,210 76,615 47,791 31,640 21,030
Total Liabilities & Shareholder’s Equity 176,064 116,371 75,183 47,501 39,572
Income Statement for Apple Inc.  (AAPL) 
Top of Form

$ 448.85   -11.14 (-2.42%) Volume:  4:00 PM EST 20-Feb-2013

Bottom of Form

After Hours:  $ 448.01   -0.84 (-0.19%) Volume: 118.29 k 7:59 PM EST 20-Feb-2013

 

 

Top of Form

Statement:                    Balance Sheet Income Statement Cash Flow View:              Annual Quarterly

Bottom of Form

Income [+] in Millions of Dollars
09/2012 09/2011 09/2010 09/2009 09/2008
Operating Revenue 156,508 108,249 65,225 42,905 32,479
Adjustments to Revenue N/A
Cost of Revenue (87,846) (62,617) (38,514) (24,949) (20,861)
Gross Operating Profit 68,662 45,632 26,711 17,956 11,618
Selling/General/Admin Expense (10,040) (7,599) (5,517) (4,149) (3,761)
Research & Development (3,381) (2,429) (1,782) (1,333) (1,109)
EBITDA (Operating Income Before Depreciation) 35,604 19,412 12,474 6,748
Depreciation & Amortization (1,814) (1,027) (734) (473)
Operating Income 58,518 33,790 18,385 11,740 6,275
Interest Income 1,088 519 311 407
Other Income, Net (566) (104) (156) (81) 620
Total Income Before Interest Expense (EBIT) 55,763 34,205 18,540 12,066 6,895
Interest Expense N/A
Income Before Tax 55,763 34,205 18,540 12,066 6,895
Income Taxes (14,030) (8,283) (4,527) (3,831) (2,061)
Minority Interest
Net Income from Continuing Operations 41,733 25,922 14,013 8,235 4,834
Net Income from Discontinued Operations
Net Income from Total Operations 41,733 25,922 14,013 8,235 4,834
Normalized Income 41,733 25,922 14,013 8,235 4,834
Extraordinary Income/Loss
Special Income/Charges
Income from Cum. Effect of Acct Change
Income from Tax Loss Carryforward
Other Gains
Total Net Income 41,733 25,922 14,013 8,235 4,834
 

 

 

 

 

 

 09/2012 09/2011 09/2010 09/2009 09/2008  
Dividends Paid Per Share 2.65 0.00 0.00 0.00 0.00
Preferred Dividends
Basic EPS from Continuing Operations 44.64 28.05 15.41 9.22 5.48
Basic EPS from Discontinued Operations 0.00 0.00 0.00 0.00 0.00
Basic EPS from Total Operations 44.64 28.05 15.41 9.22 5.48
Diluted EPS from Continuing Operations 44.15 27.68 15.15 9.08 5.36
Diluted EPS from Discontinued Operations 0.00 0.00 0.00 0.00 0.00
Diluted EPS from Total Operations 44.15 27.68 15.15 9.08 5.36
Results [+] in Dollars (Preferred Dividends in Millions)

 

From the above Balance sheet statement Calculate the following for the latest three years :        [Three marks each  for answer( a to h) and 6 marks for( i)]

  1. Current ratios
  2. Operating profit ratio
  3. Total dividend paid every year[Assume $1 nominal value per share]
  4. Interest coverage ratio
  5. Fixed assets purchased every year
  6. Gross operating profit ratio
  7. Average income tax rate
  8. Inventory turnover ratio
  9. Study the performance based on the above calculation give a brief report in five lines.[6 marks]

Question number:2

I am Vijay,  very fortunate to take responsibility to earn and look after my family and also manage my studies at SJCC. My college fee was due from June and  examination fee is to be paid within 10 days. My attendance is near border. This is my true story. I begin my day at 2.30 am. My friend Prasad and I take a mini van and drive  from KR Puram to KR Market to buy tomatoes and supply them  to hotels. Every day  I get standard orders from hotels. I supply tomatoes early in the morning before coming to class at SJCC and collect money in the evening after my classes. This is one of the reasons why I find difficult to complete assignments given by lecturers.

We buy basket of tomatoes. The weight of each basket ranges from 5 to 6.5 kg. We can not open the basket and measure each basket  to find the exact number of kilograms at KR Market. We have to accept whatever the trader supplies. There are broken tomatoes and rotten tomatoes at the bottom of  the basket. Hotels never accept broken or rotten tomatoes.

We buy 30 baskets of tomatoes at Rs. 35 per basket every day. Each basket is weighing, on an average, 5 kg.  We load them in a mini van and bring them to an open space under  KR Puram flyover and open the basket and remove the broken and rotton tomatoes. We have kept  a religious statue so that other people do not occupy our place(not that we are sentimental towards our religion).

Invariably we loose a Kg per basket. We put back 4 kg per basket and deliver them to the hotels.  The minivan charges Rs.200 per day as a rental charge. We take by-two coffee twice costing Rs. 14(total). We put 1 litre of diesel costing Rs. 45 every day.

 

 

We collect in the evening Rs.15 per Kg. from our customers(Hotels).

  1. Calculate cost per kg of tomato and per basket of tomato before supplying to hotels.
  2. Prepare Income Statement for one month(30 days).
  3. Each one’s share of profits at the end of one month(30 days).
  4. If Vijay wants to pay the balance of college fees of Rs.10,000; how many days he has to work in a month to earn Rs.10,000?
  5. If his college fee for the next semester will be 30,000 and he has to pay Rs. 3,000 per month in how many months can he manage to earn the required sum?

 

 

 

 

 

Question number: 3

The Balance sheet on the 1st day is as follows: Assume that he/she is a dealer in plant and machinery.

Liabilities Amount Assets Amount
Capital

Loan from friend

40,00,000

4,00,000

Cash

Inventory

37,00,000

7,00,000

On the second day computers worth Rs. 2,00,000 purchased for cash. On the third  day plant purchased Rs. 8,00,000 on credit. On the fourth day stationary purchase for Rs.50,000 for cash. On the Fifth day goods sold for Rs. 3,00,000 on credit (cost Rs. 2,50,000). On the sixth day loan of Rs. 3,00,000 received from Indian Bank and invited tender to acquire 10 plants for Rs. 15,00,000.

Answer the following questions ( Any 7 sub divisions):

  1. The balance sheet total on the asset side at the end of the sixth day is ________lakhs
  2. The Balance sheet total on the liability side at the beginning of fifth day is ____________.
  3. Inventory on the third day is _____________.
  4. The Trade receivables at the end of the 6th day is
  5. The Balance sheet cash position at the beginning of the fourth day is __ ______.
  6. The merchandise value at the end of fifth day will be ____________ if goods are sold at 30% profit on sale on the fifth day.
  7. Profits earned during the first week is  ___________if profit is 30% on cost of merchandise.
  8. On the fourth day journal entry for the purchase of stationary _____________ is credited.
  9. Identify the first day transaction and pass journal entry________________

 

 

Question Number: 4

PARTICULARS QUANTITY RATE AMOUNT
Opening stock 1000 10 100000
Purchases : April 5000 12 600000
Sep 4000 13 52000
Jan 3000 9 27000
Closing inventory 2000 ? ?

 

You are required to calculate the following-

  1. Closing stock under FIFO, LIFO, Weighted average methods
  2. Cost of goods sold
  3. Net profit, if selling price per unit equal to Rs.25 and assume operating expenses and the amount of depreciation is Rs.etc.
  4. Income tax
  5. Cash Inflows

 

 

 

 

Question Number: 5

A Cement  Manufacturer has provided you with the details of the two Grades of Cement manufactured and sold for a given period. Using the information:

Particulars   Cement Grade 53   Cement Grade 43  
           
Sales amount   1,23,000   1,63,800  
Sales quantity(Kg.)   1500   2100  
Variable cost   93,000   1,17,600  
Fixed Cost   24,960    
Product Mix   60%   40%
   
  1. Estimate their respective Break Even Quantity
  2. The Margin of safety in Units and Value
  3. The Revised Break Even if the overall Profit after Tax estimated by the company, is 20% (on a tax rate of 25%)

 

 

Question Number:6

I had purchased $25,000 worth of shares at Rs 120 per share in Indian market(1$ =Rs52) on 1st January 200X. I plan to sell 60% of such number of shares on 31st December 2013  at Rs 150 per share. The expected market value 1$ = Rs50. The cost of capital (Discounting rate) is 12% per annum.

Calculate the following:

  1. What is the purchase price in Indian rupee?
  2. What is the total sales in dollar?
  3. What is the net profit /loss incurred in dollar?
  4. What is the profit earned without fluctuation in the foreign currency?
  5. What is the profit /loss due to currency fluctuation? (Verify your answer whether your calculation is correct).

 

Question Number: 7

An agriculturist has 480 hectares of land on which he grows potatoes, peas and carrots. Out of the total area of land 340 hectares are suitable for all four vegetables but the remaining 140 hectares of land are suitable only for growing peas and carrots. Labour for all kinds of farm works is available in plenty.

The market requirement is that all the four types of vegetables must be produced with the minimum of 5000 boxes of any one variety. The farmer has decided that the area devoted to any one crop should be in terms of complete hectares and not in fractions of a hectare. The only other limitations is that not more than 1,13,750 boxes of any one vegetables should be produ                                                                                                                                                                         The relevant data concerning production, market prices and costs are as under:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Required:

 

Calculate the area to be cultivated with respect to each crop within the constraints and profits before land development work is undertaken.

 

 

Question Number: 8

 

Pass an appropriate journal entries:

1.      Cash withdrawn from bank  Rs.20,000

2.      Building sold Rs. 40,00,000(dealer in building)

3.        Debtors become bad Rs. 2000.

4.        Made provision for bad and doubtful debts Rs.1000 .

5.        Income tax refund to sole proprietor Rs. 30000 but credited to business account

  1. Financial Lease agreement was made on 2/5/2012 for Rs. 50,00,000 p.a. Advance of Rs. 25,000 was made on the same day.
  2. Interest earned but due Rs. 5,000 on our investment of 50,000.

 

Question Number: 09

The first Jesuit, Cardinal Jorge Mario Bergoglio  becomes Pope Francis. Without fanfare picked up his baggage and insisted on paying his bill like any other Jesuit normally does during Jesuit formation… because he was concerned about giving a good example of what priest and bishop should do. Earlier he lived in a small apartment and cooked his own food  in the Argentine capital instead of the palace allotted to him.

Inspired by the Pope Francis’ simplicity Madurai Jesuit order have studied their province schools and colleges to restructure principal/head master and administrative offices. At present half of the size of office is equal to Headmaster/principal’s room. Some of the departmental staff rooms are quarter of principal’s room. Some of the class rooms where more than 60 students sit and study everyday with two or three fans are much smaller than the principal/headmaster’s room.

In order to study the ideal size of the head of the institution, some of the Jesuits visited multinational CEO offices in Bangalore and Chennai. The normal size of the CEO’s office is 10 x 8 for their administration  work. The CEO meets visitors in a common parlor. Common parlor can be used by any manager. Every inch of a city has cost. In an educational institution, we may not realize the real cost, but opportunity social costs are involved. It had been never noticed the social opportunity cost. Some of the city private schools and colleges already made relevant changes by reducing the space at  the principal administrative office.

As a student of SJCC, having studied CKI(Corporate Knowledge Integration) suggest the management of Madurai Province how reduction of the size of Headmaster/Principal’s room will benefit the institution in cost savings. Identify the functions of a school headmaster/principal of a college and space required for his /her administration. Explain why relevant cost and benefits a Use relevant cost and relevant benefits, opportunity cost/benefits, social cost and social benefits analysis. What are the social costs and social benefits? Explain.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Scheme of valuation – CKI

Corporate Knowledge Integration-2013

III B.Com

Answer Question number 1 which is compulsory [30 marks]and any five from the rest[14 marks each].

Question number:1[compulsory]

Top of Form

Statement:                    Balance Sheet Income Statement Cash Flow View:              Annual Quarterly

Bottom of Form

Assets [+] in Millions of Dollars
09/2012 09/2011 09/2010 09/2009 09/2008
Cash and Equivalents 10,746 9,815 11,261 5,263 11,875
Restrictable Cash
Marketable Securities 18,383 16,137 14,359 18,201 12,615
Receivables 18,692 11,717 9,924 5,057 4,704
Inventories 791 776 1,051 455 509
Prepaid Expenses 475
Current Deferred Income Taxes 2,583 2,014 1,636 1,135 1,447
Other Current Assets 6,458 4,529 3,447 1,444 3,065
Total Current Assets 57,653 44,988 41,678 31,555 34,690
Gross Fixed Assets 21,887 11,768 7,234 4,667 3,747
Accumulated Depreciation (6,435) (3,991) (2,466) (1,713) (1,292)
Net Fixed Assets 15,452 7,777 4,768 2,954 2,455
Intangibles 4,224 3,536 342 247 285
Cost in Excess 1,135 896 741 206 207
Non-Current Deferred Income Taxes
Other Non-Current Assets 97,600 59,174 27,654 12,539 1,935
Total Non-Current Assets 118,411 71,383 33,505 15,946 4,882
Total Assets 176,064 116,371 75,183 47,501 39,572
Liabilities [+] in Millions of Dollars
09/2012 09/2011 09/2010 09/2009 09/2008
Accounts Payable 21,175 14,632 12,015 5,601 5,520
Short Term Debt
Notes Payable
Accrued Expenses 9,879 8,572
Accrued Liabilities 9,879 8,107 5,065 1,293
Deferred Revenues 5,953 4,091 2,984 2,053
Current Deferred Income Taxes 4,405
Other Current Liabilities 1,535 1,140 658 2,559
Total Current Liabilities 38,542 27,970 20,722 11,506 14,092
Long Term Debt
Deferred Income Tax 2,648 2,216 675
Other Non-Current Liabilities 19,312 11,786 6,670 2,139 3,775
Minority Interest
Capital Lease Obligations
Preferred Securities of Subsidiary Trust
Preferred Equity Outside Shareholders’ Equity
Total Non-Current Liabilities 19,312 11,786 6,670 4,355 4,450
Total Liabilities 57,854 39,756 27,392 15,861 18,542
Preferred Shareholder’s Equity
Common Shareholder’s Equity 118,210 76,615 47,791 31,640 21,030
Total Equity 118,210 76,615 47,791 31,640 21,030
Total Liabilities & Shareholder’s Equity 176,064 116,371 75,183 47,501 39,572
Income Statement for Apple Inc.  (AAPL) 
Top of Form

$ 448.85   -11.14 (-2.42%) Volume:  4:00 PM EST 20-Feb-2013

Bottom of Form

After Hours:  $ 448.01   -0.84 (-0.19%) Volume: 118.29 k 7:59 PM EST 20-Feb-2013

 

 

Top of Form

Statement:                    Balance Sheet Income Statement Cash Flow View:              Annual Quarterly

Bottom of Form

Income [+] in Millions of Dollars
09/2012 09/2011 09/2010 09/2009 09/2008
Operating Revenue 156,508 108,249 65,225 42,905 32,479
Adjustments to Revenue N/A
Cost of Revenue (87,846) (62,617) (38,514) (24,949) (20,861)
Gross Operating Profit 68,662 45,632 26,711 17,956 11,618
Selling/General/Admin Expense (10,040) (7,599) (5,517) (4,149) (3,761)
Research & Development (3,381) (2,429) (1,782) (1,333) (1,109)
EBITDA (Operating Income Before Depreciation) 35,604 19,412 12,474 6,748
Depreciation & Amortization (1,814) (1,027) (734) (473)
Operating Income 58,518 33,790 18,385 11,740 6,275
Interest Income 1,088 519 311 407
Other Income, Net (566) (104) (156) (81) 620
Total Income Before Interest Expense (EBIT) 55,763 34,205 18,540 12,066 6,895
Interest Expense N/A
Income Before Tax 55,763 34,205 18,540 12,066 6,895
Income Taxes (14,030) (8,283) (4,527) (3,831) (2,061)
Minority Interest
Net Income from Continuing Operations 41,733 25,922 14,013 8,235 4,834
Net Income from Discontinued Operations
Net Income from Total Operations 41,733 25,922 14,013 8,235 4,834
Normalized Income 41,733 25,922 14,013 8,235 4,834
Extraordinary Income/Loss
Special Income/Charges
Income from Cum. Effect of Acct Change
Income from Tax Loss Carryforward
Other Gains
Total Net Income 41,733 25,922 14,013 8,235 4,834
09/2012 09/2011 09/2010 09/2009 09/2008
Dividends Paid Per Share 2.65 0.00 0.00 0.00 0.00
Preferred Dividends
Basic EPS from Continuing Operations 44.64 28.05 15.41 9.22 5.48
Basic EPS from Discontinued Operations 0.00 0.00 0.00 0.00 0.00
Basic EPS from Total Operations 44.64 28.05 15.41 9.22 5.48
Diluted EPS from Continuing Operations 44.15 27.68 15.15 9.08 5.36
Diluted EPS from Discontinued Operations 0.00 0.00 0.00 0.00 0.00
Diluted EPS from Total Operations 44.15 27.68 15.15 9.08 5.36
Results [+] in Dollars (Preferred Dividends in Millions)

 

From the above Balance sheet statement Calculate the following for the latest three years :[Three marks each  for answer( a to h) and 6 marks for( i)]

  1. Current ratios
  2. Operating profit ratio
  3. Total dividend paid every year[Assume $1 nominal value per share]
  4. Interest coverage ratio
  5. Fixed assets purchased every year
  6. Gross operating profit ratio
  7. Average income tax rate
  8. Inventory turnover ratio
  9. Study the performance based on the above calculation give a brief report in five lines.[6 marks]

Answer:[Answers are latest years to preceding years.]

Total Current Assets 57,653 44,988 41,678 31,555 34,690

Total Current Liabilities

38,542

27,970

20,722

11,506

14,092

Common Shareholder’s Equity

118,210

76,615

47,791

31,640

21,030

Gross Fixed Assets

21,887

11,768

7,234

4,667

3,747

Operating Revenue

156,508

108,249

65,225

42,905

32,479

Inventories 791 776 1,051 455 509

 

Gross Operating Profit

68,662

45,632

26,711

17,956

11,618

Operating Income

58,518

33,790

18,385

11,740

6,275

Income Before Tax

55,763

34,205

18,540

12,066

6,895

 

Income Taxes

(14,030)

(8,283)

(4,527)

(3,831)

(2,061)

Dividends Paid Per Share 2.65 0.00 0.00 0.00 0.00

 

 

  1. a) Current ratios are: 1.496; 1.608; 2.01; 2.742; 2.462
  2. b) Operating profit ratios are: 37.39;31.22;28.19; 27.36; 19.32

c)Dividend paid: 2.65 x 1,18210=$3,13,256.5

  1. d) Interest coverage ratio: Nil as there is no interest.
  2. e) Fixed assets purchased every year:10119; 4534; 2567; 920
  3. f) GP ratio:43.87%; 42.15; 40.95; 41.85; 35.77
  4. g) Average Income tax rate: 25.16%; 24.21%; 24.41%; 31.75%; 29.89%
  5. h) Inventory turnover ratio:197.86 times:139.496; 62.059; 94.296; 63.809
  6. i) The company steadily progressing as there is an increase in inventory turnover ratio and decrease in current ratio followed by purchase of fixed assets which is reflected in steady increase in operating profit ratio. It helped the company to declare dividend in the current year. It is a debt free company.

 

Question number:2

I am Vijay,  very fortunate to take responsibility to earn and look after my family and also manage my studies at SJCC. My college fee was due from June and  examination fee is to be paid within 10 days. My attendance is near border. This is my true story. I begin my day at 2.30 am. My friend Prasad and I take a mini van and drive  from KR Puram to KR Market to buy tomatoes and supply them  to hotels. Every day  I get standard orders from hotels. I supply tomatoes early in the morning before coming to class at SJCC and collect money in the evening after my classes. This is one of the reasons why I find difficult to complete assignments given by lecturers.

We buy basket of tomatoes. The weight of each basket ranges from 5 to 6.5 kg. We can not open the basket and measure each basket  to find the exact number of kilograms at KR Market. We have to accept whatever the trader supplies. There are broken tomatoes and rotten tomatoes at the bottom of  the basket. Hotels never accept broken or rotten tomatoes.

We buy 30 baskets of tomatoes at Rs. 35 per basket every day. Each basket is weighing, on an average, 5 kg.  We load them in a mini van and bring them to an open space under  KR Puram flyover and open the basket and remove the broken and rotton tomatoes. We have kept  a religious statue so that other people do not occupy our place(not that we are sentimental towards our religion).

Invariably we loose a Kg per basket. We put back 4 kg per basket and deliver them to the hotels.  The minivan charges Rs.200 per day as a rental charge. We take by-two coffee twice costing Rs. 14(total). We put 1 litre of diesel costing Rs. 45 every day.

We collect in the evening Rs.15 per Kg. from our customers(Hotels).

  1. Calculate cost per kg of tomato and per basket of tomato before supplying to hotels.
  2. Prepare Income Statement for one month(30 days).
  3. Each one’s share of profits at the end of one month(30 days).
  4. If Vijay wants to pay the balance of college fees of Rs.10,000; how many days he has to work in a month to earn Rs.10,000?
  5. If his college fee for the next semester will be 30,000 and he has to pay Rs. 3,000 per month in how many months can he manage to earn the required sum?

 

 

Suggested answers:

Purchase per day ( 30 x 35)=1050

Number of Kgs (30 x 5Kg)    =150kg

Normal loss( 30 x 1)=30 kg

Remaining good units = 120kg

Other related costs per day: petrol Rs.45;Coffee Rs.14 and Rent of mini van Rs.200= 259

Total costs: Rs. 1050 +259=Rs.1,309

Effective cost per kg= Rs.10.908

Profit per Kg = 15- 10.908= Rs.4.09166

Profit per day= 120 x 4.09166=491

Monthly profit = Rs.14,730

Share of profit =7365

Every month savings after paying home = 7365- 3000=4365

No of months to save Rs.30,000 is = 30,000/4365= 6.87 months

 

Question number: 3

The Balance sheet on the 1st day is as follows: Assume that he/she is a dealer in plant and machinery.

Liabilities Amount Assets Amount
Capital

Loan from friend

40,00,000

4,00,000

Cash

Inventory

37,00,000

7,00,000

On the second day computers worth Rs. 2,00,000 purchased for cash. On the third  day plant purchased Rs. 8,00,000 on credit. On the fourth day stationary purchase for Rs.50,000 for cash. On the Fifth day goods sold for Rs. 3,00,000 on credit (cost Rs. 2,50,000). On the sixth day loan of Rs. 3,00,000 received from Indian Bank and invited tender to acquire 10 plants for Rs. 15,00,000.

Answer the following questions ( Any 7 sub divisions):

  1. The balance sheet total on the asset side at the end of the sixth day is ________lakhs
  2. The Balance sheet total on the liability side at the beginning of fifth day is ____________.
  3. Inventory on the third day is _____________.
  4. The Trade receivables at the end of the 6th day is
  5. The Balance sheet cash position at the beginning of the fourth day is __ ______.
  6. The merchandise value at the end of fifth day will be ____________ if goods are sold at 30% profit on sale on the fifth day.
  7. Profits earned during the first week is  ___________if profit is 30% on cost of merchandise.
  8. On the fourth day journal entry for the purchase of stationary _____________ is credited.
  9. Identify the first day transaction and pass journal entry________________

 

Answer:Liabilities(Rs. In Lakhs)

Particulars 2nd day 3rd day 4th day 5th day 6th day
Capital

Loan from friends

Trade Payables

Profit

Indian Bank loan

40

4

 

 

 

 

40

4

8

 

 

 

40

4

8

 

 

 

40

4

8

0.5

 

 

40

4

8

0.5

3

 

  44 52 52 52.5 55.5

Assets(in Lakhs)

  2nd day 3rd day 4th day 5th day 6th day
Cash

Inventories

Computer

Stock of stationery

Trade Receivables

35

7

2

 

 

 

44

35

15

2

 

 

 

52

34.5

15

2

0.5

 

 

52

34.5

12.5

2

0.5

3

 

52.5

 

37.5

12.5

2

0.5

3

 

55.5

 

  1. The balance sheet total on the asset side at the end of the sixth day is ________lakhs.[55.5 lakhs]
  2. The Balance sheet total on the liability side at the beginning of fifth day is ____________.[52 lakhs]
  3. Inventory on the third day is _____________.[ 15 lakhs ]
  4. The Trade receivables at the end of the 6th day is  [3 lakhs]
  5. The Balance sheet cash position at the beginning of the fourth day is __ ______.[35 lakhs]
  6. The merchandise value at the end of fifth day will be ____________ assuming goods are sold at 30% profit on sale on the fifth day.[15- 2.1= 12.9]
  7. Profits earned during the first week is  ___________if profit is 30% on cost of merchandise.[1.25 lakhs]
  8. On the fourth day journal entry for the purchase of stationary _____________ is credited.[cash]
  9. Identify the first day transaction and pass journal entry________________

[Cash Account Dr.  37,00,000 Inventory A/C Dr. Rs. 7,00,000 Capital A/C Cr.Rs. 40,00,000 and Loan from A/C  Credit Rs. 4,00,000.]

 

 

 

 

Question Number: 4

PARTICULARS QUANTITY RATE AMOUNT
Opening stock 1000 10 100000
Purchases : April 5000 12 600000
Sep 4000 13 52000
Jan 3000 9 27000
Closing inventory 2000 ? ?

 

You are required to calculate the following-

  1. Closing stock under FIFO, LIFO, Weighted average methods
  2. Cost of goods sold
  3. Net profit, if selling price per unit equal to Rs.25 and assume operating expenses and the amount of depreciation is Rs.etc.
  4. Income tax
  5. Cash Inflows

Solution:

  1. Closing Stock As Per FIFO, LIFO And Average Stock:

Closing Stock (in units): 2000

  1. FIFO

In this method the units bought first are sold first, therefore the closing inventory comprises of the last purchases made. Value of inventory = 2000 x 9 = Rs. 18000

  1. LIFO

In this method the latest units are sold first, therefore the closing inventory comprises of the opening stock and the initial purchases made during the year.

Value of closing stock:

1000 x 10 = Rs. 10000 (out of opening stock)

1000 x 12 = Rs. 12000 (out of purchases in April)

Total Rs. 22000

  1. Average Stock

The Weighted average unit method are used to value the closing stock

Total units = 1000+5000+4000+3000 = 13000

Amount    = 10000+60000+52000+270000 = 149000

Cost/ unit = 149000/13000

= Rs. 11.46

Closing stock -= 2000 x 11.46 = Rs. 22920

  1. Cost Of Goods Sold 
  2. FIFO

Opening stock:        10000

Purchases:              139000

Less: Closing stock (18000)

COGS                    131000

  1. LIFO

Opening stock:          10000

Purchases:        139000

Less: Closing stock (22000)

COGS                      127000

  1. Weighted Average

Opening stock:         10000

Purchases:      139000

Less: Closing stock (22920)

COGS                     126080

  • Calculation Of Net Profit
Particulars FIFO LIFO
Sales

Less : COGS

275000

131000

275000

127000

Gross Profit 144000 148000
Less:  Operating Expenses(assumed) 15000 15000
(A) 129000 133000
Less : Depreciation as per IT Act               (B)(assumed) 20000 20000
Less : Depreciation as per Co., Act           (C)(assumed) 10000 10000
Net Profit As Per Income Tax Act      (A – B) 109000 113000
Net Profit As Per Companies  Act (A – C) 119000 123000

 

  1. Operating Cash Flow:
 Particulars FIFO LIFO
Net Profit as per It Act 109000 113000
Less : Tax @ 34%(assumed) 37060 38420
Profit After Tax 71940 74580
Add : Depreciation as per IT Act(assumed) 20000 20000
Operating Cash Flow 91940 94580

 

  1. Current Ratio Under FIFO:

Current Assets( excluding Inventory )  1,00,000(assumed)

Add : Inventory                                  18,000

TOTAL              1,18,000

Current Liabilities                               40,000 (assumed)

Current ratio = 1,18,000 / 40,000 = 2.95 times.

 

 

Question Number: 5

A Cement  Manufacturer has provided you with the details of the two Grades of Cement manufactured and sold for a given period. Using the information:

Particulars   Cement Grade 53   Cement Grade 43  
           
Sales amount   1,23,000   1,63,800  
Sales quantity(Kg.)   1500   2100  
Variable cost   93,000   1,17,600  
Fixed Cost   24,960    
Product Mix   60%   40%
   
  1. Estimate their respective Break Even Quantity
  2. The Margin of safety in Units and Value
  3. The Revised Break Even if the overall Profit after Tax estimated by the company, is 20% (on a tax rate of 25%)

Solution:

Particulars   Cement Grade 53   Cement Grade 43
Selling Price per unit

Variable cost per unit

 

 

82

62

 

 

78

56

Contribution   20   22
Weighted contribution 20 x 0.6 + 22 x 0.4 = Rs.20.8 per unit  
Break Even Common Fixed Cost/ Weighted Contribution per unit = Rs.24,960/20.8 = 1200 Kg  
Number of Kgs to break even under each category  

 

1200 x 0.6= 720 Kg 1200 x 0.4 = 480 Kg.
Margin of safety   Sales- BES= 1500 – 720= 780 Kg. 2100 – 480 = 1620 Kg
Margin of safety in Rupees   780Kg. X S.P = 780 x 82=63,960 1620Kg x 78 =1,26,360  
Profit after tax

Profit before tax

PBT on Total Sales

Break even sales

 

 

 

 

20%

26.67%

26.67% x (1,23,000 + 1,63,800) = 76,489

(Fixed cost + Required Profit)/ Weighted Contribution per unit

= (24,960 + 76,489)/20.8

= 4877 units

 
Break even sales units under each category 4877 x 0.6= 2926.2 units 4877 x 0.4 = 1951 units  

 

 

Question Number:6

I had purchased $25,000 worth of shares at Rs 120 per share in Indian market(1$ =Rs52) on 1st January 200X. I plan to sell 60% of such number of shares on 31st December 2013  at Rs 150 per share. The expected market value 1$ = Rs50. The cost of capital (Discounting rate) is 12% per annum.

Calculate the following:

  1. What is the purchase price in Indian rupee?
  2. What is the total sales in dollar?
  3. What is the net profit /loss incurred in dollar?
  4. What is the profit earned without fluctuation in the foreign currency?
  5. What is the profit /loss due to currency fluctuation? (Verify your answer whether your calculation is correct).

Solution

  1. Investment in Indian Rupee = $25,000 x 52= Rs. 13,00,000.

The number of shares purchased = 13,00,000/120= 10,833 shares.

 

  1. Sale value in dollar = 60% of 10,833 x 150/50= $19,500

 

  1. c) Net profit in dollar= $19,500 – $16,000= $3,500
  2. d) (150-120)6499.8=Rs.1,94,994; in dollar = Rs.1,94,994/52=$3749
  3. e) (50-52) x 6499.8 shares=Rs.12,996.6; dollar= 12,996/52=$249.92

 

Question Number: 7

An agriculturist has 480 hectares of land on which he grows potatoes, peas and carrots. Out of the total area of land 340 hectares are suitable for all four vegetables but the remaining 140 hectares of land are suitable only for growing peas and carrots. Labour for all kinds of farm works is available in plenty.

The market requirement is that all the four types of vegetables must be produced with the minimum of 5000 boxes of any one variety. The farmer has decided that the area devoted to any one crop should be in terms of complete hectares and not in fractions of a hectare. The only other limitations is that not more than 1,13,750 boxes of any one vegetables should be produced.

The relevant data concerning production, market prices and costs are as under:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Required:

 

Calculate the area to be cultivated with respect to each crop within the constraints and profits before land development work is undertaken.

 

Solution  (i)Area to be cultivated in respect to each crop

 

Statement showing contribution per hectare for four vegetables

Particulars Potatoes Peas Carrot Tomatoes
Season’s yield in box/hectare 350 100 70 180
Selling price per hectare 10,766 3176 2576 8019
Less: Variable cost    

952

 

432

 

384

 

624

   Material
Labour 1792 1216 744 1056
Picking  and Packing 2520 656 616 1872
Transport 3640 1040 560 3456
Total Variable Costs 8904 3344 2304 7008
Contribution/Hectare 1862 (168) 272 1011
Ranking

 

 

 

I IV III II

 

Area Available 480 hectare Contribution

Per hectare

Total contribution

 

Peas

Carrot

Tomatoes

Potatoes

5,000/100

Balance(140-50)

5,000/180

Balance(340-28)

50

90

28

312

 

 (168)

272

1011

1862

 

(8,400)

24,480

28,308

5,80,944

 

 

Total contribution   480 hectare    

Rs.6,25,332

 

 

 

Question Number: 8

 

Pass an appropriate journal entries:

8.       Cash withdrawn from bank  Rs.20,000 [Answer: Since the word for  personal use is missing :Cash Account debit and bank account credit]

9.       Building sold Rs. 40,00,000(dealer in building).[ Inventory A/C debit and Trade receivables A/C]

10.     Debtors become bad Rs. 2000.[Answer: Bad debts account debit and Debtors account credit]

11.     Made provision for bad and doubtful debts Rs.1000 [P/L Account Debit and Provision for bad and doubtful debts credit].

12.     Income tax refund to sole proprietor Rs. 30000 but credited to business account[Answer: Bank account  debit and Capital account credit].

  1. Financial Lease agreement was made on 2/5/2012 for Rs. 50,00,000 p.a. Advance of Rs. 25,000 was made on the same day.[Answer: Financial lease will be the property of the lessee(user) and can be depreciated by lessee]
  2. Interest earned but due Rs. 5,000 on our investment of 50,000.[ Interest due a/c Debit to Interest A/C credit]

 

Answer:

Pass an appropriate journal entries:

1.       Cash withdrawn from bank  Rs.20,000 [Answer: Since the word for  personal use is missing :Cash Account debit and bank account credit]

2.       Building sold Rs. 40,00,000(dealer in building).[ Inventory A/C debit and Trade receivables A/C]

3.       Debtors become bad Rs. 2000.[Answer: Bad debts account debit and Debtors account credit]

4.         Made provision for bad and doubtful debts Rs.1000 [P/L Account Debit and Provision for bad and doubtful debts credit].

5.         Income tax refund to sole proprietor Rs. 30000 but credited to business account[Answer: Bank account  debit and Capital account credit].

  1. Financial Lease agreement was made on 2/5/2012 for Rs. 50,00,000 p.a. Advance of Rs. 25,000 was made on the same day.[Answer: Financial lease will be the property of the lessee(user) and can be depreciated by lessee]
  2. Interest earned but due Rs. 5,000 on our investment of 50,000.[ Interest due a/c Debit to Interest A/C credit]

 

 

 

Question Number: 09

The first Jesuit, Cardinal Jorge Mario Bergoglio  becomes Pope Francis. Without fanfare picked up his baggage and insisted on paying his bill like any other Jesuit normally does during Jesuit formation… because he was concerned about giving a good example of what priest and bishop should do. Earlier he lived in a small apartment and cooked his own food  in the Argentine capital instead of the palace allotted to him.

Inspired by the Pope Francis’ simplicity Madurai Jesuit order have studied their province schools and colleges to restructure principal/head master and administrative offices. At present half of the size of office is equal to Headmaster/principal’s room. Some of the departmental staff rooms are quarter of principal’s room. Some of the class rooms where more than 60 students sit and study everyday with two or three fans are much smaller than the principal/headmaster’s room.

In order to study the ideal size of the head of the institution, some of the Jesuits visited multinational CEO offices in Bangalore and Chennai. The normal size of the CEO’s office is 10 x 8 for their administration  work. The CEO meets visitors in a common parlor. Common parlor can be used by any manager. Every inch of a city has cost. In an educational institution, we may not realize the real cost, but opportunity social costs are involved. It had been never noticed the social opportunity cost. Some of the city private schools and colleges already made relevant changes by reducing the space at  the principal administrative office.

As a student of SJCC, having studied CKI(Corporate Knowledge Integration) suggest the management of Madurai Province how reduction of the size of Headmaster/Principal’s room will benefit the institution in cost savings. Identify the functions of a school headmaster/principal of a college and space required for his /her administration. Explain why relevant cost and benefits a Use relevant cost and relevant benefits, opportunity cost/benefits, social cost and social benefits analysis. What are the social costs and social benefits? Explain.

 

 

 

Answer:

Relevant cost and relevant benefits are to be explained.

Social costs and social benefits are to be explained.

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Retail And Logistics Management (Marketing Elective Paper IV) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION   – APRIL 2013

B.COM / B.B.M. – VI Semester

Retail and Logistics MANAGEMENT (Marketing elective – paper IV)

Duration: 3 Hours                                                                                       Max. Marks: 100

Section- A

 

  1. I) Answer the following questions of 2 marks each (10×2=20)

 

  1. Identify important elements in retail mix.
  2. What is meant by a “Dollar store”?
  3. Explain the concept “Cash & Carry”.
  4. Briefly interpret the meaning of performance situation identified as “Stars” appearing on the first quadrant of BCG Matrix.
  5. Explain features of “Compulsive shoppers”.
  6. Identify the variables that are considered to have an influence on store loyalty.
  7. What is the role of buyer in a retail format?
  8. What are the ‘Staple Merchandise’ products dealt by retail formats? Write with suitable examples.
  9. State the factors that affect the pricing strategy of retailers?
  10. What are the important dimensions of supply chain management?

Section – B

  1. Answer any FOUR. Each question carries FIVE marks. (4 x 5 = 20)
  2. “Retailers are no longer dependent on the manufacturers to sell what is available and have emerged as the new leaders in the marketing channel”. Elucidate the reasons for the rise of retailers.
  3. Explain the concept of Cyclical theory in retailing.
  4. “Traditional store based and catalogue retailers are placing more emphasis on their electronic channels and evolving into multichannel retailing”. State reasons for the new trend.
  5. What are factors that are expected to build store loyalty?
  6. What are private labels? What are the different categories in which they can be classified? Give examples.
  7. Distinguish between third party logistics and fourth party logistics.

Section – C

III. Answer any THREE. Each question carries FIFTEEN marks.                               (3 x15 = 45)

  1. “Retail is a people-centric industry, and is one industry which simultaneously can expose you to many skills and disciplines. It offers many choices in terms of a career.” Discuss. What are the challenges faced by retailers world wide?
  2. “In retail, a business model would dictate the product and services offered , the pricing policy, the communication followed, to reach out to customers, the size, look and location of the retail store.” Discuss on the various types of retail formats.
  3. “The choice of location of store depends on the target audience and the kind of merchandise to be sold” Discuss on the various options available to retailer for choosing the location of store. What are the steps involved in choosing a retail location?
  4. Elucidate various steps in the process of merchandise planning.
  5. Explain the process view of supply chain?

Section – D

  1. Compulsory Case Study (1 x 15 = 15)
  2. Med -Centre Drugstore

There are three Med –Centre Drugstores operating in Rio Bravo, Texas. Until the past five years, Rio Bravo had basically been a retirement town , with adults over the age of 60 accounting for the largest segment of the population. This situation made it fairly simple for Med -Centre Drugstores to target and serve the senior citizen market. Recently, though, the area has experienced a migration of young families and middle aged couples who wanted to escape the city life. Whereas 50% of the population had once been in the 60 years and over category, the 35 to 45 years age group and the senior citizens  group  now each share 35%.

Older consumers originally had been attracted to  Med –Centre Drugstores because they did not have to worry about dealing with many children when shopping, they knew that they would not have to wait in long check out lines, and they would not have difficulty maneuvering themselves or their carts in the extra-wide aisles. Many of these attractions no longer exist. Families with young children have become regular customers of the stores, store traffic has been increasing, and aisle widths have shrunk so that additional shelves could be installed as a means of displaying more merchandise and, ultimately, generating more sales.

Albert Clemens, president of the company that owns the drugstores, realizes that if the stores continue to operate as they are presently, there is a distinct possibility that older customers will begin shopping elsewhere. Although he wishes to continue to cater to the loyal senior citizen customers who helped Med –Centre Drugstores achieve its current success, he does not want to ignore the potentially lucrative baby boomer market that is beginning to form in Rio Bravo.  As Clemens’s Assistant, you are to consider and answer the following questions:

  1. Should Med-Centre Drugstores concentrate on only the baby boomer or on the senior citizen market? Both? Neither? Explain your position.
  2. What types of marketing strategies could Med –Centre Drugstores implement that would meet the needs of both age groups?
  3. How might the changing market place affect Med –Centre Drugstores merchandise assortment? What types of merchandise might management want to add, delete, or expand?
  4. Should Med –Centre Drugstores open an on line store to target this market?

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem International Human Resource Management (Hr Elective Paper IV) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

End semester examination –  April 2013

B.COM / B.B.M.  – VI SEMESTER

  International Human Resource Management

 (HR ELECTIVE PAPER- IV)

Duration: 3 Hours                                                                                            Max. Marks: 100

Section-A

 

  1. Answer in one or two sentences. Each question carries two marks.              (10×2=20)

 

  1. Define IHRM.
  2. Give any four approaches to international compensation.
  3. Give any four issues in staff selection by MNCs’.
  4. Define repatriation.
  5. Who is an expat?
  6. Specify any four types of employees of MNCs’ based on assignments.
  7. What comprises of repatriation process?
  8. Give any four Indian multinational companies.
  9. Bring out any two HRM practices in India.
  10. Give any two functions of Trade Unions.

 

Section-B

 

  1. Answer any four of the following. Each question carries 5 marks.              (4×5=20)

 

  1. Explain the various causes for the failure of an expat.
  2. Explain the factors influencing International Compensation.
  3. Distinguish between HRM practices of USA and Japan.
  4. Explain the objectives of International Compensation.
  5. Differentiate between domestic and international HRM.
  6. Explain the various sources of recruitment in international context.

 

Section-C

 

  • Answer any three of the following. Each question carries 15 marks.        (3×15=45)

 

  1. Explain various approaches of International recruitment.
  2. Bring out the various types of training programs to be conducted for international employees.
  3. Explain the activities and issues of IHRM.
  4. Explain in detail the challenges of International Performance Management.
  5. Describe the influence of Trade Unions on MNCs’. What are the MNCs’ strategies for the same?

 

 

Section-D

 

  1. Case Study- Compulsory question.                                                             (15 marks)

 

Hi-Tech Electronics Ltd. was established in 2006 in Kaulalumpur, Malaysia. It produces and markets all types of Electronics goods in most of the Asian and Pacific countries. It has been one among the top companies as per the level of the technology and one among the top three companies regarding the marketing of the products in Malaysia. The company’s policies and practices concerning human resources management are top in the country. The company’s salary Administration policies and practices were taken as guidelines not only by other companies but also by various wage boards and pay commissions in the country. But this company has been struggling a lot because of a minor problem relating to administration of salary and benefits.

The problem is stated here under.

The company employed nearly 400 national young graduate and post graduate engineers and 20 expatriate engineers. These employees form the cream of the company’s present human resource. The expatriate employees occupied higher positions in all the departments including Human Resources Department. The company’s salary policy and benefits policy were formulated mainly on the basis of the expatriate employee’s desire. The base salary of the company is the same for both expatriate and national employees. But expatriates receive additional allowances, like international market allowance, educational allowance, risk allowance, setting-in allowance, car allowance, housing allowance and entertainment allowance. Thus, expatriates receive nearly 250% more salary than the nationals doing the same job.

The national employees demanded the management to pay equally with that of the expatriates immediately. According to them, the pay pocket frustrates them severely.

 

Questions:

 

  1. What is the crucial issue in this case?

 

  1. I f you were the HR manager of the company, whom do you satisfy?

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Accounts Of Other Companies (Accounts Elective Paper IV) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION – APRIL 2013

B.COM / BBM- VI SEMESTER

Accounts of other companies – (ACCOUNTS ELECTIVE-PAPER IV)

TIME: 3 HOURS                                                                             MAX. MARKS: 100

SECTION – A

  1. Answer ALL questions. Each question carries 2 marks. (10×2=20)

 

  1. What is consideration for annuities granted?
  2. Write the meaning of bonus in reduction of premium.
  3. What do you mean by reserve for unexpired risk?
  4. Identify the schedules in which the following items appear in the books of general insurance companies.
    1. Commission paid
    2. Travelling expenses
    3. Sundry creditors
    4. Advance payment of tax
  5. Distinguish between double entry system and double account system.
  6. What is Tariffs and dividend control reserve?
  7. Mention the factors to be considered while calculating daily occupancy of rooms.
  8. Write any two powers of CAG of India regarding the audit of government companies.
  9. What is a government company?
  10. Mention the main books to be prepared by a hotel company.

 

Section – B

  1. Answer any 4 questions. Each question carries 5 marks. (4×5=20)

 

  1. Hari occupies a room in a three star hotel at Ajmer. He checks in the hotel at 9.00 pm on 15th December 2012. He is to be charged @ `200 for every night spent plus 10% as service charges. Compute the amount payable by Mr. Hari in each of the following circumstances:
    1. If he checks out at 10.00 am on 16th December 2012.
    2. If he checks out at 6.00 pm on 16th December 2012.
    3. If he checks out at 6.00 pm on 17th December 2012.
    4. If he checks out at 8.00 pm on 18th December 2012.
  2. The following information is extracted from the books of Modern electricity Co. Ltd for the year ended 31st March 2012.

Rs.

Net profit before charging debenture interest                            6750150

10% debenture interest paid during the year                              1125000

Capital base arrived at by the company                                       31089000

Reasonable return calculated by the company                           4068450

Indicate the disposal of surplus of the company.

  1. A life insurance company prepared its revenue account for the year ended 31st March 2011 and ascertained its life assurance fund to be `3500000. It was found that the following had been omitted from the accounts.
  Rs.
Interest accrued on investments:

Income tax liable to be deducted there on estimated to be

45000

10500

Outstanding premiums 37500
Bonus utilised in reduction of premiums 8500
Claims intimated but not admitted 18750
Claims covered under reinsurance 7250

What is the true life assurance fund?

  1. A new marine insurance company reported the following figures for the first year of its working. Make necessary reserve for unexpired risks and ascertain the profit or loss made by the company.
  Rs.
Premiums received on original policies 8000000
Reinsurance premium paid 1100000
Reinsurance premium received 350000
Claims 1100000
Commission on direct business 465000
Expenses of management 2100000

 

  1. Distinguish between life and non-life insurance business.
  2. What do you understand by a statutory corporation? How does it differ from a joint stock company?

Section – C

  • Answer any three Each carries 15 marks. (3×15=45)

 

  1. From the following balances of Prudential General Insurance Company, prepare – (i) Fire revenue account; (ii) Marine revenue account and (iii) Profit and loss account for the year ending 31st March 2012.
  Fire

 

Rs ‘ 000

Marine

 

Rs ‘ 000

Not related to any business

Rs. ‘ 000

Claims paid and outstanding 360000 760000  
Additional reserve on 1/4/11 100000    
Sundry expenses regarding claims 20000    
Bad debts 10000 24000  
Auditor’s fees     2400
Director’s fees     10000
Share transfer fees     1600
Bad debts recovered     2400
Fund as on 1/4/11 500000 1640000  
Commission @5% of premium earned on reinsurance ceded  

20000

 

40000

 
Depreciation     70000
Interests, dividends etc. received     28000
Difference in exchange (Cr.)     600
Miscellaneous receipts     10000
Profit on sale of land     120000
Insurance premium less reinsurance 1200000 2160000  
Management expenses 290000 800000  

Additional reserve in case of fire insurance is to be raised by 5% of net premiums in addition to usual reserve. Reinsurance premiums received amounted to ` 30,00,00,000 for fire business and  `64,00,00,000 for marine business. Management expenses are exclusive of commission. Rate of commission on direct business, reinsurance ceded is 5%.

  1. From the following balances as at 31st March 2012 appearing in the books of Karnataka Life Insurance Company, prepare Revenue account and Balance Sheet.
  Rs. ‘000   Rs ‘000
Share Capital (Shares of ` 100 each) 800000 Mortgages in India 573000
Life assurance fund as on 1/4/11 1360000 Claims by death (in India ` 62000) 88000
General Reserve 90000 Claims by maturity (in India ` 60000) 80000
Advances to ceding companies 18800 General reserve 90000
Due from reinsurers 15400 Deposit with RBI 84000
Due to reinsurers 19000 Indian Govt securities 436000
Agents’ balances 7200 Foreign Govt securities 30000
Annuities paid (In India ` 25000) 32700 Sundry creditors 720
Premiums: First year

Renewal

80000

204000

Commission Direct: First year

Renewal

16000

1000

Reinsurance accepted 20000 Commission on reinsurance accepted  

4800

Reinsurance ceded 28000
Interim bonus to policy holders 9000 Commission on reinsurance ceded 1600
Interest and dividends received (Gross) 86400 Bank loan 8700
Loans on companies policies 84000 Salaries 12000
Leasehold buildings 25320 Auditor’s fees 2000
Shares of Indian companies 760000 Rent paid 1600
Cash with bankers on current a/c 24200 Legal charges 1520
Cash in hand 2800 Travelling expenses 200
Outstanding premiums 26400 Management expenses 880
State Govt Securities 290000 Furniture and fixtures 15600

 

  1. Write short notes on a) Resident guests; b)Double occupancy rate; c) KOT; d) Sponsored Guests and d) Night audit
  2. Explain the provisions regarding the maintenance of books of account, presentation of annual accounts and audit of government companies.
  3. Prepare Revenue account and the general Balance Sheet under double account system from the following trial balance as on March 31st 2008 of the Rural Electric Supply Company Ltd. A call of ` 1 per share was payable on September 30, 2007 and arrears are subject to interest at 10% per annum.Depreciation to be provided on opening balances, on building 2.5%, Machinery 7.5%, Mains 5%, Transformers etc. 10%, meters and electrical instruments 15%. Advertising has been prepaid by `5000 and provision of 5% to be made for doubtful debts. Provide interest on depreciation fund at 4% on the beginning balance.
As on 31/3/07   Rs.` Rs.`
 

600000

Capital – Nominal 300000 shares of `10 each.

Subscribed 150000 shares of `5 paid

 

 

 

750000

450000 6% Debentures   450000
30000 Depreciation fund   30000
  Calls in arrears 30000  
279000 Freehold land 279000  
120000 Buildings 150000  
180000 Machinery at station 300000  
150000 Mains 240000  
30000 Transformers, motors etc. 60000  
15000 Meters 45000  
9000 Electrical instruments 12000  
48000 General stores (cables, lamps etc.) in stock 70500  
7500 Office furniture 7500  
  Coal and fuel 49500  
  Oil, waste and engine room stores 30000  
  Coal, oil etc. in stock 3000  
  Wages at station 75000  
  Repairs and replacement 30000  
  Rates and taxes 9000  
  Salaries of secretary, managers etc. 60000  
  Directors’ fees 15000  
  Stationery, printing and advertising 18000  
  Incidental charges 3000  
  Law charges 6000  
  Sales by meters   262500
  Sales by contracts   150000
  Meter rent   9000
  Sundry creditors   30000
  Sundry debtors 90000  
  Cash in hand and at bank 99000  
    1681500 1681500

 

Section – D

  1. Compulsory question. (15 marks)

 

  1. In India, the Insurance Act of 1938 controls the working and the activities of the companies carrying on insurance business. On 19th January 1956, life insurance business was nationalised by the Government and later on the Life Insurance Corporation Act of 1956 was passed.

However, as a result of continued liberalization policy of the Government, the insurance business has now also been opened to the Private sector.

  1. Analyse how the insurance sector has grown after this milestone event?
  2. What is the perception of an ordinary person about these private insurance companies?
  3. Are LIC and GIC losing their monopoly to private insurance companies?

 

 

&&&&&&&&&&&&&&&&&&&&&&&&&

St. Joseph’s College of Commerce B.Com. 2013 II Sem Security Analysis And Portfolio Management (Finance Elective Paper III) Question Paper PDF Download

St. Joseph’s College of Commerce (Autonomous)

End Semester Examination- MARCH/April 2013

B.Com /B.B.M.  – VI Semester

SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT

(Finance Elective – paper iii)

Duration:  3 Hours                                                                                        Max. Marks: 100

Section – A

  1. Answer ALL the questions in one or two sentences. (10×2=20)
  2. Who is an arbitrageur?
  3. Differentiate Risk and uncertainty?
  4. Explain the term “True Concept Value”?
  5. What is debt valuation?
  6. Explain the term “Confirmation” in technical analysis?
  7. What is Bonds in Perpetuity? Mr. X has a perpetual bond of the face value of Rs. 1000. He receives an interest of Rs 90 annually. What would be its value if the required rate of return is 15%?
  8. Mention any four basic assumptions behind the APT?
  9. Explain the total return on an investment?
  10. What do you mean by market risk premium?
  11. Define Purchasing Power risk?

 

Section – B

  1. Answer any FOUR (4×5=20)
  2. A 45 year old man, married with two children studying in school, is working in an non IT firm? What will be his investment objectives, constraints and in which financial instruments will he invest?
  3. Consider the following information of three mutual funds A,B and C and the market.
  Mean Return Standard Deviation (%) Beta
A 12 18 1.1
B 10 15 0.9
C 13 20 1.2
Market Index 11 17 1.0

The mean risk free rate was 6%. Calculate the Treynor measure and Sharpe measure to evaluate the MF performance.

  1. Write a note on Markowitz Model.
  2. What are the qualitative factors to be considered for Company Analysis?

 

  1. Explain the relationship between coupon rate, required yield and price of a bond.

 

  1. What are the various methods of classification of Mutual Funds on the basis of investment objective?

 

Section – C

  • Answer any THREE of the following        (3×15 = 45)

 

  1. (a) What are the different stages of industry cycle and the main features of such stages?

 

(b) What is five-force analysis and its utility for industry analysis?

 

  1. (a) What is SCORES (SEBI Complaints Redress System)?
  • The returns on the equity stock of Auto Electricals Limited and the

market portfolio over a 11 year period are given below:

Year Return on

Auto Electricals Ltd. (%)

Return on

Market Portfolio (%)

1 15 9
2 16 12
3 10 6
4 -15 4
5 -5 16
6 14 11
7 10 10
8 15 12
9 12 9
10 -4 8
11 -2 12

Calculate the beta for the stock of Auto Electricals Limited.

 

 

  1. The stock of P Ltd performs well relative to other stocks during recessionary periods, while the stock of Q Ltd does well during the growth period. Both the stocks are currently selling for INR 100/share. The rupee return (dividend plus price) of these stocks for the next year would be as follows:
  High growth Low growth Stagnation Recession
Probability 0.3 0.4 0.2 0.2
Return of P Ltd stock 100 110 120 140
Return of Q Ltd stock 150 130 90 60

Calculate the expected return and standard deviation of:

  • INR 1000 in equity stock of P Ltd
  • INR 1000 in equity stock of Q Ltd
  • INR 500 in equity stock of P Ltd and INR 500 in Q Ltd.
  1. (a) Explain diagrammatically the concept of role reversal in Technical Analysis.
  • Explain Arbitrage Pricing Theory.
  1. Arun is an Investment consultant with rich experience in equity research and portfolio management. He was requested by a client to give a presentation on equity valuation. You as an executive assistant prepare for him the following:

 

  • The equity stock is currently selling for INR 30 per share. The dividend expected next year is INR 2.00. The investor’s required rate of return on this stock is 15%. If the constant growth model applies, what is the expected growth rate?

 

  • The equity share is expected to provide a dividend of INR 2.00 and fetch a price of INR 18.80 a year hence. What price would it sell for now if investors’ required rate of return is 12%?

 

  • What do candlestick charts and points and figure charts represent?

                          P.T.O…………

 

 

 

 

 

 

Section – D

  1. Case study – Compulsory Question.                                      (10+5 marks)

 

  1. (a) What are the 4 main types of charts used in Technical Analysis? Show them diagrammatically and differentiate between them.

(b) Technical analysts believe that certain formations or patterns observed on the bar chart or line chart have a predictive value. Explain how the following patterns help such an analyst to predict stock behaviour.

 

 

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem International Marketing (Marketing Elective Paper III) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION   – MARCH/ APRIL 2013

B.COM /BBM – VI Semester

International Marketing (Marketing elective – paper III)

Duration: 3 Hours                                                                                       Max. Marks: 100

Section- A

 

  1. I) Answer the following questions of 2 marks each      (10×2=20)

 

  1. How does an exporter derive at ex factory gate pricing?
  2. What is Dual adaptation?
  3. Mention any two pull factors leading a company to go international.
  4. Transit disasters are an ever present hazard for those engaged in export/ import

business. What are the various risks that a cargo runs into?

  1. Give example of a city or country being market hub for other countries to facilitate

international trade.

  1. Why and where is Embargo used in international trade?
  2. What is Tariffication?
  3. What do you mean by cross licensing?
  4. What do you mean by protectionism?
  5. Why and how does government of weaker economies put exchange controls?

Section-B

 

  1. II) Answer any FOUR of the following questions of 5 marks each (4×5=20)

 

  1. Is Product Life Cycle of a domestic and global product same? How would be the

marketing mix for a global product in International Product Life cycle?

  1. Give top five reasons why are Tariffs and Trade Barriers Used in international trade?
  2. It is a complicated procedure to trade international, but firms can take lot of help

from the third parties like intermediaries. Mention the different types of foreign

intermediaries available to help in international trade.

  1. Explain the merits and demerits of different product- communication strategies used

in international marketing of goods and services.

  1. A firm which is entirely domestic in its activities normally passes through different

stages before it becomes a truly global one. What are the important stages in

evolutionary process of Internationalization?

P.T.O…………..

  1. Once a policy decision on pricing has been made, the next step is to establish

individual prices; this must be done before fixed quotations are prepared for the

importer. The most important tool at this stage of pricing is the price structure.

Explain elements involved in the export price structure.

 

Section-C

III) Answer any THREE of the following questions of 15 marks each.             (3×15=45)

 

  1. “After four years of scouting around, Nike international Ltd., the worlds largest sports shoe and apparel company, finally decided in 1995 to enter the Indian market by licensing”. What are the different avenues of entry into foreign markets? Which one do you consider is best for India in the context of western countries?

 

  1. The Experienced businessmen are aware of the risks involved in business and by instinct; they try to minimize their risks. Every businessman prefers to safer countries rather than unsafe ones. In this respect, developed countries are considered to be less risky than developing countries. Explain the various types of risk that an international marketer can face ?

 

  1. How far is foreign trade an engine of economic, social and technological growth? Illustrate your answer.
  2. Rica Pvt. ltd. is planning for the first time to export its products to the countries abroad. What market and firm related factors have to be considered before selection of a market to sell their products?
  3. There are wide varieties of restrictions to trade by different .countries Explain briefly some of the popular non-tariff barriers.

 

 

 

Section-D

Compulsory question carrying 15 marks                                             (1×15=15 mks)

  1. Case study.

Who dares wins – Success through intelligent risk
A Coca-Cola Great Britain case study-
A story of global success

No study of business success in the twentieth century would be complete without mentioning Coca-Cola. Coca-Cola is the product which perhaps best exemplifies global marketing. The Coca-Cola trademark is recognised by 94 per cent of the earth’s population and Coca-Cola is the second most universally understood phrase after OK. It is not only instantly recognisable but it can be found almost anywhere from petrol stations and shops in Central Africa, to small villages in mountainous areas on all five continents.

The first Coca-Cola was developed according to legend, by Dr. John Styth Pemberton in a three-legged brass pot in his backyard.. Coca-Cola is ‘delicious and refreshing’. This theme has been a key feature of advertising for the drink ever since and more recently the message was that ‘Coke is the real thing’ i.e. anything else which purports to be similar, is at best, simply a pale imitation.The Coca-Cola Company has a number of important soft drinks products the most well known of which are:

  • Coca-Cola
  • Diet Coke
  • Sprite
  • Fanta

Key aspects of Coca-Cola´s business

The Coca-Cola Company’s business policy provides an object lesson in many important principles of business. For example:

  1. Focus on the best lines- Coca-Cola concentrates on its most profitable lines. In 1984 77of Coca-Cola’s operating income came from soft drinks. Today the figure is 97 By selling off businesses not sharing the same attractive financial fundamentals as the soft drink business Coca-Cola now operates only in the area of high-return business.
  2. Reinvestment- Re-investing profits is the key to ongoing business development. If profits are made today it is important to make sure of a base from which profits may be made tomorrow. In the 199Os Coca-Cola has concentrated its profits on re-investment. In 1983 the company’s dividend payout ratio was 65i.e. most of its profits were paid out as dividends to shareholders. Since then Coca-Cola has been increasing dividends at a slower rate than earnings growth, so that today, 6Oof profits ($66O million in 1994) was available for reinvestment.
  3. Focus on the consumer – All successful businesses today are based on focusing on the consumer. If a company meets the requirements of its consumers (and indeed exceeds these requirements), then you have a sure-fire recipe for success.
    An important measure of success is the volume and value of sales that you make.
    Coca-Cola has set out to become the world’s number one consumer marketing company by taking clear actions to differentiate their products.
  4. Differentiation with customers- The direct customers of Coca-Cola are outlets such as service stations, newsagents, leisure centres, cinemas, clubs, supermarkets and many other retailers selling soft drinks. In this area the emphasis in marketing has therefore been on providing superior delivery, promotional services and sales support. All of these elements clearly differentiate Coca-Cola as being the beverage supplier most likely to generate profits for retailers.
  5. Differentiation with consumers- The end consumers of Coke are the millions of people who consume soft drinks world-wide. Over many years Coca-Cola has expanded its markets horizontally in country after country, until there is virtually no place on earth where people do not drink Coca-Cola. Today this horizontal growth is almost total, with fewer than 20 countries not taking the product. Coca-Cola is therefore now trying to develop the brands vertically.

This simply means creating a deeper consumer desire for that brand than existed the day before. It involves giving people additional reasons to buy Coca-Cola brands instead of reasons to buy competing ones. That is the essence of differentiation. It is not an easy task, because already 5.6 billion people have a well established understanding of what Coca-Cola means to them. However, there are considerable strengths which support Coca-Cola in this task namely:

  • The trademark which is so widely known and part of the public imagination.
  • Coca-Cola is continually building on its existing expertise in marketing and consumer understanding, and is supported by access to a wealth of financial and creative resources.
  • Coca-Cola has an ‘action orientation’. Instead of waiting for change to happen it is at the leading edge, driving action forward.

 

  1. Win the largest market share -Being the major player in a business market is the key to business success. A company only becomes the major player in a market by being the best, and being the best means having a detailed understanding of its consumers’ requirements and then exceeding these requirements.

Once a company is a major player then it has considerable advantages to draw upon. These advantages are based on having a higher return on capital than its rivals and the opportunity to plough this return into fresh investment. Such areas for investment are marketing, product research and development, and other aspects of sound business growth.

Strategic change in the 1980s

The 198Os heralded an era of change for Coca-Cola. On the 8th of July 1982 diet Coke was launched in the United States, starting a new period in which Coca-Cola was prepared to take risks by bringing in new products in the soft drinks sector. Within a year it had become the largest selling low-calorie soft drink in America.

In April 1985 the Company took the ultimate risk. It removed market-leading Coca-Cola from the US market and introduced New Coke. The decision was made after extensive marketing – for example by canvassing 190,000 consumer opinions and taste-tests of various Coke formulations. The launch was spectacular in that within 24 hours more Americans were aware of the birth of New Coke than had known about man’s first steps on the moon in 1969. However, the market reaction did not match the research. Within days, several opinion poll showed that consumers overwelmingly preferred the original taste Coca-Cola to the new Coke. There were floods of complaints across America.

So what went wrong?

In this case, blind testing did not tell the full story. Coca-Cola had minimised the ‘product’ risk, but completely under-estimated the brand risk. Consumers told the company that they were going to buy the new Cola, but they were thinking more hypothetically. As a result, the company overread the research.

Consumers wanted to remind the company that their favourite soft drink belonged to them. It was more than a drink, it was a brand that was an integral and an inseparable part of their lives! Chairman CEO Roberto C. Goizueta can laugh about it today, he might even make the same decision again based on the research that was used. But few executives would have taken the risk that he and his company took.

The Coca-Cola Company listened and then dared to replace its winning formula. It was now daring enough to admit it had been wrong to do so. They meant to change the dynamics of sugar colas in the US, and they did exactly that albeit not in the way they had planned. In the end, the company learned that in order to maintain the interest and the respect of its consumers, it would have to continually differentiate its brands in ways that offered highly relevant value.

The original Coca-Cola reappeared as Coca-Cola Classic to regain the top slot as the USA’s leading soft drink, while the new formula, today known as Coke II, remained on the market bringing in additional sales and gaining extra market share. By 1994 Coca-Cola USA core sugar colas volume had grown 29 per cent since 1985. The company’s share of U.S. soft drink sales, which had been declining, climbed from 39 per cent to 41per cent. Today, The Coca-Cola Company stands at more than $75 billion – better than eight times what it was on April 23, 1985.

Core business

Since the 198Os the company has focused on its core business. In particular it recognises that it needs to face its past mistakes with honesty, and that the culture of the organisation needs to be based on openness. and intelligent risk- taking. The evnts of 1985 changed forever the dynamics of the soft drinks industry and the success of The Coca-Cola Company. Goizueta characterised the new Coke decision-then and now as a prime example of taking intelligent risks.

Mr Goizueta emphasized that every single one of the best people at the Company has taken some significant risks in moving the business forward. And every one of them has endured risks that failed. With the benefit of hindsight, you start to learn that the perception of risk is often based on faulty assumptions. Sometimes if you look at the decision in a different way, what appears dangerous at first is not really such a risk after all. But it is important to remember that intelligent risks are based on honesty, careful calculations and anticipated results. They are not gambles made on a whim or determind by a toss of a coin.

The Coca-Cola Company is committed to re-inventing itself for successive generations of consumers. In product terms this means offering a range of new drinks to provide a wide repertoire of refreshment – choice, variety, excitement, and fun. The company has recently launched a variety of new drinks in the United States and, of course, Fruitopia in the United Kingdom. The launch of Fruitopia and OK Soda (in the United States) in 1994 were based on ‘pre-search’ – not selling what you can make, but making what you can sell. Fruitopia is a line of all natural fruit juice drinks which offers variety, taste and refreshment, with a range of flavours including Passion Fruit Lemon Affinity and Blackcurrant Babylon. Fruitopia and OK Soda reflect The Coca-Cola Company’s emphasis on creating value by actively meeting consumer needs with new products. These new products will support existing brands and help to generate growth for the organisation.

At the same time Coca-Cola has up-dated its advertising approach. Instead of focusing on classic commercials such as the seventies ‘I’d like to teach the world to sing.’ – there are now a variety of commercials under the umbrella theme ‘Always Coca-Cola.’ The adverts are different and designed to meet the mood of programmes that people are watching and hence target different audiences. The organisation has also been prepared to take risks in other areas related to the promotion and distribution of its soft drinks. For example, Coca Cola has become the number one sponsor associated with football, music, T.V shows and films in the UK. The ITV diet Coke Movie Premieres constituted ITV’s first ever programming- strand sponsorship.

Daring to risk success

The culture at Coca-Cola has shifted from the conservatism of the 1960s and 1970s to one of ‘daring to risk success’. Risk can involve failure, but if corporate value systems place too much emphasis on penalising failure rather than on rewarding success, people will not take risks – neither the people or the business will flourish.

Coca-Cola was able to turn their experience of launching New Coke into a success by recognising its mistakes. The emphasis today is on being bold enough to face new challenges and being able to seize market opportunities.

Ploughing back profits into investment has enabled the company to provide the impetus to take fresh risks. And the emphasis on consumer orientation has meant that products have continued to be successful, providing the impetus and cash-flow for new growth. Through ‘pre-search’ Coca-Cola is able to produce the products that consumers want, and if they do not prove to be successful they are bold enough to listen and to make changes. The secret of success is to be flexible in your response to ongoing change in the market.

Taking intelligent risks will often mean taking bold decisions rather than ‘making do’ with working arrangements. For example, in 1987 the company caused an upheaval in its own distribution system in the UK. It replaced the services of two well-established bottlers and set up a single, new, British operating partner. It achieved this by establishing a jointly-owned company with the then bottler of Coke’s biggest competitor. Sales doubled within the first five years of the new venture!

Today Coca-Cola is not only Britain’s most popular soft drink, but is the biggest selling of all grocery brands across all categories. The number two is diet Coke! Elsewhere in the world, The Coca-Cola Company has proved itself ready to do business in novel and inventive ways. The day the Berlin Wall came down in 1989, Coca-Cola representatives were handing out cans of Coke to the East Germans as they walked into West Berlin. Within three months the company was distributing Coca-Cola to the Eastern States.

By 1990, 21 million cases of Coca-Cola were sold there and $450 million was being invested in land, buildings and equipment. By 1993, per capita consumption in the former East Germany had matched that of the western states at the time of reunification.

Questions

  1. What factors lead coke to be a global success?
  2. What challenges the company had to face due to the intelligent risk the company undertook?
  3. What remedies are available to the various types of risks that global products face?

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem International Marketing (Marketing Elective Paper III) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION   – MARCH/ APRIL 2013

B.COM /BBM – VI Semester

International Marketing (Marketing elective – paper III)

Duration: 3 Hours                                                                                       Max. Marks: 100

Section- A

 

  1. I) Answer the following questions of 2 marks each      (10×2=20)

 

  1. How does an exporter derive at ex factory gate pricing?
  2. What is Dual adaptation?
  3. Mention any two pull factors leading a company to go international.
  4. Transit disasters are an ever present hazard for those engaged in export/ import

business. What are the various risks that a cargo runs into?

  1. Give example of a city or country being market hub for other countries to facilitate

international trade.

  1. Why and where is Embargo used in international trade?
  2. What is Tariffication?
  3. What do you mean by cross licensing?
  4. What do you mean by protectionism?
  5. Why and how does government of weaker economies put exchange controls?

Section-B

 

  1. II) Answer any FOUR of the following questions of 5 marks each (4×5=20)

 

  1. Is Product Life Cycle of a domestic and global product same? How would be the

marketing mix for a global product in International Product Life cycle?

  1. Give top five reasons why are Tariffs and Trade Barriers Used in international trade?
  2. It is a complicated procedure to trade international, but firms can take lot of help

from the third parties like intermediaries. Mention the different types of foreign

intermediaries available to help in international trade.

  1. Explain the merits and demerits of different product- communication strategies used

in international marketing of goods and services.

  1. A firm which is entirely domestic in its activities normally passes through different

stages before it becomes a truly global one. What are the important stages in

evolutionary process of Internationalization?

P.T.O…………..

  1. Once a policy decision on pricing has been made, the next step is to establish

individual prices; this must be done before fixed quotations are prepared for the

importer. The most important tool at this stage of pricing is the price structure.

Explain elements involved in the export price structure.

 

Section-C

III) Answer any THREE of the following questions of 15 marks each.             (3×15=45)

 

  1. “After four years of scouting around, Nike international Ltd., the worlds largest sports shoe and apparel company, finally decided in 1995 to enter the Indian market by licensing”. What are the different avenues of entry into foreign markets? Which one do you consider is best for India in the context of western countries?

 

  1. The Experienced businessmen are aware of the risks involved in business and by instinct; they try to minimize their risks. Every businessman prefers to safer countries rather than unsafe ones. In this respect, developed countries are considered to be less risky than developing countries. Explain the various types of risk that an international marketer can face ?

 

  1. How far is foreign trade an engine of economic, social and technological growth? Illustrate your answer.
  2. Rica Pvt. ltd. is planning for the first time to export its products to the countries abroad. What market and firm related factors have to be considered before selection of a market to sell their products?
  3. There are wide varieties of restrictions to trade by different .countries Explain briefly some of the popular non-tariff barriers.

 

 

 

Section-D

Compulsory question carrying 15 marks                                             (1×15=15 mks)

  1. Case study.

Who dares wins – Success through intelligent risk
A Coca-Cola Great Britain case study-
A story of global success

No study of business success in the twentieth century would be complete without mentioning Coca-Cola. Coca-Cola is the product which perhaps best exemplifies global marketing. The Coca-Cola trademark is recognised by 94 per cent of the earth’s population and Coca-Cola is the second most universally understood phrase after OK. It is not only instantly recognisable but it can be found almost anywhere from petrol stations and shops in Central Africa, to small villages in mountainous areas on all five continents.

The first Coca-Cola was developed according to legend, by Dr. John Styth Pemberton in a three-legged brass pot in his backyard.. Coca-Cola is ‘delicious and refreshing’. This theme has been a key feature of advertising for the drink ever since and more recently the message was that ‘Coke is the real thing’ i.e. anything else which purports to be similar, is at best, simply a pale imitation.The Coca-Cola Company has a number of important soft drinks products the most well known of which are:

  • Coca-Cola
  • Diet Coke
  • Sprite
  • Fanta

Key aspects of Coca-Cola´s business

The Coca-Cola Company’s business policy provides an object lesson in many important principles of business. For example:

  1. Focus on the best lines- Coca-Cola concentrates on its most profitable lines. In 1984 77of Coca-Cola’s operating income came from soft drinks. Today the figure is 97 By selling off businesses not sharing the same attractive financial fundamentals as the soft drink business Coca-Cola now operates only in the area of high-return business.
  2. Reinvestment- Re-investing profits is the key to ongoing business development. If profits are made today it is important to make sure of a base from which profits may be made tomorrow. In the 199Os Coca-Cola has concentrated its profits on re-investment. In 1983 the company’s dividend payout ratio was 65i.e. most of its profits were paid out as dividends to shareholders. Since then Coca-Cola has been increasing dividends at a slower rate than earnings growth, so that today, 6Oof profits ($66O million in 1994) was available for reinvestment.
  3. Focus on the consumer – All successful businesses today are based on focusing on the consumer. If a company meets the requirements of its consumers (and indeed exceeds these requirements), then you have a sure-fire recipe for success.
    An important measure of success is the volume and value of sales that you make.
    Coca-Cola has set out to become the world’s number one consumer marketing company by taking clear actions to differentiate their products.
  4. Differentiation with customers- The direct customers of Coca-Cola are outlets such as service stations, newsagents, leisure centres, cinemas, clubs, supermarkets and many other retailers selling soft drinks. In this area the emphasis in marketing has therefore been on providing superior delivery, promotional services and sales support. All of these elements clearly differentiate Coca-Cola as being the beverage supplier most likely to generate profits for retailers.
  5. Differentiation with consumers- The end consumers of Coke are the millions of people who consume soft drinks world-wide. Over many years Coca-Cola has expanded its markets horizontally in country after country, until there is virtually no place on earth where people do not drink Coca-Cola. Today this horizontal growth is almost total, with fewer than 20 countries not taking the product. Coca-Cola is therefore now trying to develop the brands vertically.

This simply means creating a deeper consumer desire for that brand than existed the day before. It involves giving people additional reasons to buy Coca-Cola brands instead of reasons to buy competing ones. That is the essence of differentiation. It is not an easy task, because already 5.6 billion people have a well established understanding of what Coca-Cola means to them. However, there are considerable strengths which support Coca-Cola in this task namely:

  • The trademark which is so widely known and part of the public imagination.
  • Coca-Cola is continually building on its existing expertise in marketing and consumer understanding, and is supported by access to a wealth of financial and creative resources.
  • Coca-Cola has an ‘action orientation’. Instead of waiting for change to happen it is at the leading edge, driving action forward.

 

  1. Win the largest market share -Being the major player in a business market is the key to business success. A company only becomes the major player in a market by being the best, and being the best means having a detailed understanding of its consumers’ requirements and then exceeding these requirements.

Once a company is a major player then it has considerable advantages to draw upon. These advantages are based on having a higher return on capital than its rivals and the opportunity to plough this return into fresh investment. Such areas for investment are marketing, product research and development, and other aspects of sound business growth.

Strategic change in the 1980s

The 198Os heralded an era of change for Coca-Cola. On the 8th of July 1982 diet Coke was launched in the United States, starting a new period in which Coca-Cola was prepared to take risks by bringing in new products in the soft drinks sector. Within a year it had become the largest selling low-calorie soft drink in America.

In April 1985 the Company took the ultimate risk. It removed market-leading Coca-Cola from the US market and introduced New Coke. The decision was made after extensive marketing – for example by canvassing 190,000 consumer opinions and taste-tests of various Coke formulations. The launch was spectacular in that within 24 hours more Americans were aware of the birth of New Coke than had known about man’s first steps on the moon in 1969. However, the market reaction did not match the research. Within days, several opinion poll showed that consumers overwelmingly preferred the original taste Coca-Cola to the new Coke. There were floods of complaints across America.

So what went wrong?

In this case, blind testing did not tell the full story. Coca-Cola had minimised the ‘product’ risk, but completely under-estimated the brand risk. Consumers told the company that they were going to buy the new Cola, but they were thinking more hypothetically. As a result, the company overread the research.

Consumers wanted to remind the company that their favourite soft drink belonged to them. It was more than a drink, it was a brand that was an integral and an inseparable part of their lives! Chairman CEO Roberto C. Goizueta can laugh about it today, he might even make the same decision again based on the research that was used. But few executives would have taken the risk that he and his company took.

The Coca-Cola Company listened and then dared to replace its winning formula. It was now daring enough to admit it had been wrong to do so. They meant to change the dynamics of sugar colas in the US, and they did exactly that albeit not in the way they had planned. In the end, the company learned that in order to maintain the interest and the respect of its consumers, it would have to continually differentiate its brands in ways that offered highly relevant value.

The original Coca-Cola reappeared as Coca-Cola Classic to regain the top slot as the USA’s leading soft drink, while the new formula, today known as Coke II, remained on the market bringing in additional sales and gaining extra market share. By 1994 Coca-Cola USA core sugar colas volume had grown 29 per cent since 1985. The company’s share of U.S. soft drink sales, which had been declining, climbed from 39 per cent to 41per cent. Today, The Coca-Cola Company stands at more than $75 billion – better than eight times what it was on April 23, 1985.

Core business

Since the 198Os the company has focused on its core business. In particular it recognises that it needs to face its past mistakes with honesty, and that the culture of the organisation needs to be based on openness. and intelligent risk- taking. The evnts of 1985 changed forever the dynamics of the soft drinks industry and the success of The Coca-Cola Company. Goizueta characterised the new Coke decision-then and now as a prime example of taking intelligent risks.

Mr Goizueta emphasized that every single one of the best people at the Company has taken some significant risks in moving the business forward. And every one of them has endured risks that failed. With the benefit of hindsight, you start to learn that the perception of risk is often based on faulty assumptions. Sometimes if you look at the decision in a different way, what appears dangerous at first is not really such a risk after all. But it is important to remember that intelligent risks are based on honesty, careful calculations and anticipated results. They are not gambles made on a whim or determind by a toss of a coin.

The Coca-Cola Company is committed to re-inventing itself for successive generations of consumers. In product terms this means offering a range of new drinks to provide a wide repertoire of refreshment – choice, variety, excitement, and fun. The company has recently launched a variety of new drinks in the United States and, of course, Fruitopia in the United Kingdom. The launch of Fruitopia and OK Soda (in the United States) in 1994 were based on ‘pre-search’ – not selling what you can make, but making what you can sell. Fruitopia is a line of all natural fruit juice drinks which offers variety, taste and refreshment, with a range of flavours including Passion Fruit Lemon Affinity and Blackcurrant Babylon. Fruitopia and OK Soda reflect The Coca-Cola Company’s emphasis on creating value by actively meeting consumer needs with new products. These new products will support existing brands and help to generate growth for the organisation.

At the same time Coca-Cola has up-dated its advertising approach. Instead of focusing on classic commercials such as the seventies ‘I’d like to teach the world to sing.’ – there are now a variety of commercials under the umbrella theme ‘Always Coca-Cola.’ The adverts are different and designed to meet the mood of programmes that people are watching and hence target different audiences. The organisation has also been prepared to take risks in other areas related to the promotion and distribution of its soft drinks. For example, Coca Cola has become the number one sponsor associated with football, music, T.V shows and films in the UK. The ITV diet Coke Movie Premieres constituted ITV’s first ever programming- strand sponsorship.

Daring to risk success

The culture at Coca-Cola has shifted from the conservatism of the 1960s and 1970s to one of ‘daring to risk success’. Risk can involve failure, but if corporate value systems place too much emphasis on penalising failure rather than on rewarding success, people will not take risks – neither the people or the business will flourish.

Coca-Cola was able to turn their experience of launching New Coke into a success by recognising its mistakes. The emphasis today is on being bold enough to face new challenges and being able to seize market opportunities.

Ploughing back profits into investment has enabled the company to provide the impetus to take fresh risks. And the emphasis on consumer orientation has meant that products have continued to be successful, providing the impetus and cash-flow for new growth. Through ‘pre-search’ Coca-Cola is able to produce the products that consumers want, and if they do not prove to be successful they are bold enough to listen and to make changes. The secret of success is to be flexible in your response to ongoing change in the market.

Taking intelligent risks will often mean taking bold decisions rather than ‘making do’ with working arrangements. For example, in 1987 the company caused an upheaval in its own distribution system in the UK. It replaced the services of two well-established bottlers and set up a single, new, British operating partner. It achieved this by establishing a jointly-owned company with the then bottler of Coke’s biggest competitor. Sales doubled within the first five years of the new venture!

Today Coca-Cola is not only Britain’s most popular soft drink, but is the biggest selling of all grocery brands across all categories. The number two is diet Coke! Elsewhere in the world, The Coca-Cola Company has proved itself ready to do business in novel and inventive ways. The day the Berlin Wall came down in 1989, Coca-Cola representatives were handing out cans of Coke to the East Germans as they walked into West Berlin. Within three months the company was distributing Coca-Cola to the Eastern States.

By 1990, 21 million cases of Coca-Cola were sold there and $450 million was being invested in land, buildings and equipment. By 1993, per capita consumption in the former East Germany had matched that of the western states at the time of reunification.

Questions

  1. What factors lead coke to be a global success?
  2. What challenges the company had to face due to the intelligent risk the company undertook?
  3. What remedies are available to the various types of risks that global products face?

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Creative Leadership (Hr Elective Paper III) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

End semester examination – MARCH / April 2013

B.COM /B.B.M.  – VI SEMESTER

Creative Leadership  (HR ELECTIVE PAPER- III)

Duration: 3 Hours                                                                                            Max. Marks: 100

Section – A

  1. Answer ALL the following questions. Each carries 2 marks.            (10×2=20)

 

  • What do you mean by an “Old Boy Network”?
  • Explain the conflict intensity continuum.
  • Who is an isolate?
  • Explain the leader member exchange theory?
  • Mention any four factors influencing morale?
  • What is BATNA?
  • What do you mean by Group Loyalty?
  • Describe any two qualities that a good leader should possess.

9)   Explain    (a) Task conflict    (b) Process conflict.

10)  Mention the methods to solve Communication Dilemma.

Section – B

  1. Answer any FOUR                  (4×5=20)
  • What do you mean by Proxemics? Explain the various categories of non verbal communication.
  • Who are third party negotiators? Also differentiate the two main negotiation
  • A was appointed as a team head for a marketing activity. He has to form a team to develop new marketing strategies for the company. Explain the different stages of group formation and development that Mr. A has to witness and also the need for carrying out the activity in a group.
  • Highlight the main characteristics of power in an organization.
  • Imagine yourself in the position of a manger and explain the barriers that can retard or distort your communication with your subordinates.
  • Explain the various styles in which a leader can influence his followers.

 

Section – C

  • Answer any THREE                                            (3×15=45)

 

  • Managers of modern and highly competitive organizations exhibit different behavioural leadership dimensions. Substantiate the above statement by explaining the behavioural theories of Ohio State University, Likert’s system and the Managerial grid.
  • Explain the Psychological tool developed by Joseph Luft and Harry Ingham. Also describe the network of grapevine communication.
  • “Morale of the employees affects the productivity of the company”. Validate the statement by bringing out the relationship between morale and productivity. Also suggest the methods to measure the morale and ways to improve morale.
  • Outline the stages in conflict process.
  • Describe the different ways to translate the power bases into specific actions. Also explain the effectiveness of the various power bases.

 

Section – D

  1. Compulsory case study                           (1X15=15)

 

  • Shirley and Abdul both work for a public sector software development company. The manager of the product development division along with Shirley had interviewed Abdul. Shirley strongly opposed hiring Abdul for the project because she thought he was not competent to do the job.

Seven months after Abdul was hired, the General Manager recommended that Abdul and Shirley have to serve as joint leaders for the project. Shirley agreed reluctantly with the stipulation that it be made clear that she was not working for Abdul. Within a month Shirley was angry because Abdul was representing himself to others as the leader of the entire project and giving the impression that she was working for him.

Shirley said – “Right after the joint leadership, Abdul called a meeting of the project team without even consulting me about the time and content. He just told me when it was being held and said I should be there. Then he sends out letter and signs himself as project director which obviously implies to others that I am working for him.

Abdul said – Shirley is all hung up with feeling of power and titles .She mostly lets things slide. But when I take initiative to set up a meeting she starts jumping up and down about how I am trying to make her work for me.

Shirley had filed a complaint to the GM with regard to the discomfort in working with Abdul. Then the GM had called for a meeting to resolve the conflict.

Questions:

  • Mention the causes for conflict between Shirley and Abdul?
  • What conflict resolution techniques can be adopted by the GM?
  • If Shirley is not able to get an answer for her grievance, what steps she has to go through in the grievance procedure, being in an unionized

 

 

 

St. Joseph’s College of Commerce B.Com. 2013 II Sem Auditing (Accounts Elective Paper III) Question Paper PDF Download

  1. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)

END SEMESTER EXAMINATION – MARCH / APRIL 2013

B.COM / BBM- VI SEMESTER

AUDITING (ACCOUNTS ELECTIVE-PAPER III)

TIME: 3 HOURS                                                                                   MAX. MARKS: 100

SECTION – A

  1. Answer ALL the following questions.                               (10×2=20)

 

  1. Give the definition of Auditing?
  2. What does CARO stand for and how many clauses are there in CARO?
  3. Bring out the two differences between Routine Checking and Vouching?
  4. What is Teeming and Lading?
  5. Explain the term “Professional Ethics” in Auditing?
  6. Bring out the relationship between Auditing and Accounting?
  7. Mention the two types of Audit Tests used for Audit Evidence?
  8. What is Audit Memorandum?
  9. Explain the term Auditing Through Computer?
  10. What is Auditing in EDP Environment?

 

SECTION – B

  1. Answer ANY FOUR of the following questions.        (4×5=20)

 

  1. Explain briefly the procedure for enquiry relating to the Professional Misconduct of Chartered Accountants?
  2. “Development in the last two decades has extended the scope of Auditing” — In this context bring out the factors responsible for the growth of Audit.
  3. Briefly state some of the Mandatory Accounting Standards issued by ICAI?
  4. “On the face, the entries appear to be innocent. So in order to find out the truth the auditor goes behind the books of account to trace the source of entries”— In regard to this statement, bring out the importance of Vouching.
  5. Imagine yourself as an Auditor and draft a specimen of a Clean Audit Report.
  6. Explain how the Vouching would be done for proceeds from sale of Investments and Building?

 

SECTION- C

  • Answer ANY THREE from the following questions.           (3×15=45)
  1. “Under the Constitution of India the position of the Comptroller & Auditor General of India is similar to that of the judge of the Supreme Court of India. He enjoys an independent status under the Companies Act, 1956”.— With reference to this bring out the various provisions with regard to:
  2. Appointment & Removal
  3. Remuneration
  4. Duties
  5. Powers
  6. Audit Report of the C & AG.
  7. Explain in detail the procedure followed in the course of Audit?
  8. “In conducting vouching appropriately and efficiently, the auditor should follow certain principles”. — Write down the general principles of vouching with regard to this statement.
  9. “Audit Reporting is the communication of audit conclusions after having carried out the audit process in accordance with audit plan”—In this context, explain briefly the basic elements of an Audit Report Layout in detail.
  10. “In computerized audit all types of statements and reports can be prepared easily and quickly. However, auditing in EDP environment is subject to a number of problems or constraints”. — Bring out the main problems or constraints that an auditor would face while auditing under EDP environment with suitable examples.

 

SECTION – D

  1. Case Study – Compulsory question                                  (1X15=15)
  2. Auditing as a discipline involves review of various assertions both with regard to financial as well as non-financial terms. It is quite logical and natural that the function of audit can be performed if and only the person possesses a good knowledge about the fields in respect of which he is conducting such a review”—–

In the context to the above case study explain in detail the Relationship of Auditing with various other disciplines giving suitable examples.

 

 

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