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ST. JOSEPH’S COLLEGE OF COMMERCE (AUTONOMOUS)
END SEMESTER EXAMINATION – OCTOBER 2013
B.B.M. – V SEMESTER
EMPLOYEE RELATIONS MANAGEMENT (ELECTIVE P-I – HR)
Duration : 3Hrs Max. Marks: 100
SECTION – A
I) Answer ALL THE questions. (10×2=20)
1. Give the meaning of Job Evaluation.
2. What do you mean by Living Wage.
3. Define “Counselling”
4. Give the meaning of “Social Security”.
5. Define “industrial Health”.
6. Define “Empathy”.
7. What is meant by “Industrial relations”.
8. Give the meaning of “collective Bargaining”.
9. Define “Stress”.
10. What is meant by “Empowerment”.
SECTION – B
II) Answer ANY FOUR of the following (4×5=20)
11. “Job worth is the base for fixing emoluments”. Highlight the
factors which influence employee remuneration.
12. Highlight and explain the reasons for introducing, “Employee
Welfare Measures”.
13. Explain the Principles (Do’s and Don’t’s) of “Counselling”.
14. Explain the significance of “Labour Laws”.
15. Explain the “ways”/ “measures” through which employees
/managers can reduce Job Stress.
16. Write a note on Participative Management.
SECTION – C
III) Answer ANY THREE of the following: (3×15=45)
17. Explain in detail, the ‘Causes of Accidents’.
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18. Explain the features of ‘Self -directed teams’. Write the key
differences between Traditional Organizations and Empowered
team organizations.
19. Explain the concept of Alcoholism and Drug abuse. Highlight
important preventive measures for Alcoholism and Drug abuse.
20. Write a note on, (i) Need for welfare activities in India, (ii)
development of a compensation plan.
21. Why Industrial Disputes happen? Explain the Dispute settlement
machinery with a diagram.
SECTION – D
IV) Compulsory Case Study (1×15=15)
Company ABC produces nails. The machines that cut the nails produce a noise level
of 95 dB. These machines are all in a row in one section of the factory and need to be
operated by a worker for eight hours a day. All workers have been given ear
protectors but they do not wear them because it is too hot and uncomfortable.
Questions:
(1) What solutions to this problem can you suggest?
(2) What are the health effects of exposure to too much noise?
(3) Explain the methods of Noise control from Sender’s end and Reciever’s end.