LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com.

TH 13

DEGREE EXAMINATION –COMMERCE

FIFTH SEMESTER – APRIL 2007

CO 5502 – HUMAN RESOURCE MANAGEMENT

 

 

Date & Time: 30/04/2007 / 1:00 – 4:00          Dept. No.                                                     Max. : 100 Marks

 

 

 

 

SECTION – A

Explain the following concepts in FIVE lines each:                            ( 10 x 2 = 20  Marks)

 

• HR outcomes.
• Manpower Planning.
• Head hunters.
• Performance Appraisal.
• Job Analysis.
• Hot Stove Rule
• Sensivity
• Stress Interview.

SECTION – B

Answer any FIVE questions:   Answers should not exceed 2 pages each)      ( 5 x 8 = 40 Marks)

 

• Explain the two factors Hygreni Motivation theory put forward by Federick Herzberg.
• Distinguish between Job Description and Job Specification.
• Prescribe a procedure for handling disciplinary problems in an organization.
• State the objectives of human resources management.
• Explain the different kinds of employment interviews popular with companies in Chennai.
• Explain the different kinds of external recruitment methods. Why are job fairs becoming a common method of recruitment in Madras?

 

• What are the problems and challenges facing a HR manager today?
• How would you asses training needs in an organization?

SECTION – C

Answer any TWO questions: Answers should not exceed 4 – 6 pages each:   ( 2 x 20 = 40 Marks)

 

19. Explain the steps involved in Manpower Planning. As an HR manager what retaining strategies would you contemplate to control high attrition rates in IT companies?

 

20. Explain the various traditional and non traditional methods of performance appraisal. How would you conduct appraisal interviews?

 

21. Explain the different kinds of training conducted in industry today. How would you assess the effectives of a training programme?

 

 

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