LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
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FOURTH SEMESTER – April 2009
CO 4803 – HUMAN RESOURCE MANAGEMENT
Date & Time: 21/04/2009 / 9:00 – 12:00 Dept. No. Max. : 100 Marks
SECTION A
Explain the following concepts (5 Lines each) (10 X 2 = 20 Marks)
- What does KASEC represent?
- What is Manpower planning?
- What is Career planning?
- What is BOS? Give an illustration
- Explain the Hot Stove Rule in discipline
- What are fringe benefits?
- What is OTAPACE?
- Define Grievance
- Define Job Evaluation
- What is mentoring?
SECTION B
Answer any five questions (5 X 8 = 40 Marks)
(Answers should not exceed 2 pages each)
- State the objectives of Human Resources Management.
- State the procedure to be followed in redressing grievances in an organization. State the characteristics of a good grievance procedure.
- What are the advantages and disadvantages of outdoor/External recruitment.
- Explain any 8 strategies that can be pursued for career planning.
- Explain any 8 strategies for dealing with the problem of attrition that is faced by many corporates today.
- What are the various alternatives you would consider in dealing with surplus manpower in an organization?
- Explain any four methods of off the job training.
- Explain the disciplinary procedure you would follow in dealing with acts of misconduct.
SECTION C
Answer any two questions (2 X20 = 40 Marks)
(Answers should not exceed six pages each)
- Explain the changing roles of a HR Manager. Why is he considered to be a strategic business partner? Explain any 6 major challenges that he faces in the 21st
- State the objective of Job Evaluation. Explain the four principal methods of Job Evaluation. Give Illustrations.
- Explain the traditional methods of Performance Appraisals. What are their strengths and weaknesses
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