LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

KP 43

SECOND SEMESTER – April 2009

CO 2813 / 2809 – MODERN MANAGEMENT PRACTICE

 

 

 

Date & Time: 24/04/2009 / 1:00 – 4:00       Dept. No.                                                       Max. : 100 Marks

 

 

SECTION – A

Answer all question                                                                           ( 10 x 2 = 20 marks)

Explain briefly in about 10 lines each of the following:

 

1. Human Relations skills of Managers
2. Role of Front Line Managers
3. BCG Matrix
4. Span of Control
5. Core Competency
6. Equity Motivation Theory
7. Maslow Need Hierarchy
8. Change Management
9. Characteristics of excellent companies

10 Just in Time (JIT)

 

SECTION – B

Answer any 5 questions (1 page each)                                             (5 x 8 = 40 marks)

 

11. What are the Challengers to Managers in 21^st century?
12. Differentiate between Specialist Managers and Generalist Managers
13. Explain Strategic Management Process
14. Describe Corporate Social Responsibility
15. Distinguish between functional and divisional organizational structure
16. Explain Total Quality Management (TQM)
17. What are Leadership Traits? Can managers be developed?
18. Explain Hertzberg two factor theory of motivation?

 

SECTION – C

Answer any two questions ( 4 pages each)                                      (2 x 20 = 40 marks)

 

19. Explain Span of Control? What are the factors that determine optimum span of

control? How the degree of span of control influences organizational structure

20. “Not all changes are improvements, but all improvements are changes”. Explain the

statement with reference to managing change. What are the barriers to change?

21. Distinguish between group and team. What are the stages of group development?

What are the conditions for promoting effective group decision making?

 

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