LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
MA DEGREE EXAMINATION – SOCIAL WORK
FOURTH SEMESTER – APRIL 2004
SW 4961/SW 1017–2 – ORGANIZATIONAL BEHAVIOR
Date : 05.04.04 Max : 100 marks
Duration : 9 – 12 noon Hours : 3 hrs
SECTION – A
Answer ALL questions. ALL questions carry equal marks. (10 x 2 = 20 marks)
Answer to each question should not exceed 50 words.
- Define Organizational Behavior
- Name any four disciplines that have contributed to the micro and macro perspectives or Organizational Behavior
- Write a note on Attitudes
- Indicate any TWO outcomes of Hawthorne Studies
- What is Kelly’s attribution theory?
- What is Pygmalion Effect?
- What is Learning?
- What are strokes in Transactional Analysis?
- Write a brief note on Work Place Bullying.
- Name any four of the team roles specified by Belbin.
SECTION – B
Answer any FOUR. (4 x 10 = 40 marks)
All Questions carry equal marks. Each answer should not exceed 300 words.
- Outline the nature and causes of organizational stress with suitable remedial measures.
- Explain the relevance of Emotions at Work place with examples.
- Examine the role of behavioral scientist in the industry.
- Compare and contrast any TWO Theories of Motivation.
- Define leadership and explain any four theories of Leadership.
- Explain the concept of Perception and bring out the factors affecting perception.
SECTION – C
All questions carry equal marks. Answer any TWO. (2 x 20 = 40 marks)
Answer to each question should not exceed 600 words.
- What are the various concepts used in the study of Group Dynamics? Explain them with examples.
- Explain the various forms of Power and Political Behavior in an organizational context.
- Define personality. Explain the important theories of Personality with suitable examples.
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