LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
B.Com. DEGREE EXAMINATION – COMMERCE
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FIFTH SEMESTER – APRIL 2008
CO 5502 – HUMAN RESOURCE MANAGEMENT
Date : 03/05/2008 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
SECTION – A
(10 x 2 = 20 marks)
Explain the following concepts in FIVE lines each.
- Define Human Resource Management.
- What is HR Planning?
- What do you understand by “Job Analysis”
- What is Recruitment?
- What is meant by Performance Appraisal?
- Define Training.
- What is “Job Evaluation”?
- What is meant by grievances?
- What is meant by Induction?
- Define the term ‘Motivation’?
SECTION – B
(5 x 8 = 40 marks)
Answer any FIVE from the following.
- Explain the qualities and the role of an H.R. Manager.
- Give the objectives of H.R. planning.
- What necessary data is required to perform the Job Analysis?
- Explain the various sources of recruitment.
- Explain the procedure for taking disciplining action against an erring employee.
- Examine the benefits of training for Human Resources.
- What are the objectives of merit rating? What are the factors to be considered in a merit rating system?
- Explain the types and techniques available in motivating employees for their increased productivity.
SECTION – C
(2 x 20 = 40 marks)
Answer any TWO from the following.
- What is meant by selection? How are the candidates selected for various posts, in an organization? Describe briefly the steps involved in a selection process.
- How will you evaluate a training programme? Explain the various techniques and methods of training human resources.
- Briefly examine the various theories of motivation.
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