LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

KP 26

FIFTH SEMESTER – April 2009

CO 5502 – HUMAN RESOURCE MANAGEMENT

 

 

 

Date & Time: 24/04/2009 / 1:00 – 4:00  Dept. No.                                                     Max. : 100 Marks

 

 

SECTION-A

 

Explain the following concepts in FIVE lines each                                 (10 x 2 = 20)

 

1. Employee Turnover
2. Motivation
3. Human Resource Planning
4. Application Blank
5. Psychological Tests
6. Indirect Interview
7. Off-the-job training
8. Sensitivity Training
9. Employee Grievance
10. MBO method of performance appraisal

 

SECTION-B

 

Answer any FIVE questions.  Answer should not exceed 2 pages each   (5 x 8 = 40)

 

1. What are the uses of Performance appraisal ? Describe any two modern methods of performance appraisal.
2. Describe the challenges of a HR Manager in the modern corporate scenario.
3. What are the qualities of a good HR Manager?
4. Define Job Analysis.  Explain with a suitable example the components of job analysis.
5. Describe briefly the important external sources of recruitment.
6. State the objectives of “human resource” planning.
7. State the objectives of ‘training’. Briefly describe any two ‘on-the-job’ training methods.
8. Describe Maslow’s Need Theory and also state the criticisms of the theory.

 

SECTION-C

 

Answer any TWO questions.  Answer should not exceed 4-6 pages each  (2 x 20 = 40)

 

1. Describe the functions of Human Resource Management.
2. Outline the selection procedure to be adopted while recruiting salesmen for a company which manufactures and sells consumer durables.
3. Explain the various steps involved in a grievance producer.

 

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