LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

   B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP

GF 17

SIXTH SEMESTER – APRIL 2008

BC 6601 – OFFICE MANAGEMENT

 

 

 

Date : 21/04/2008             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

 

SECTION- A                                                      10 x 2 = 20

 

Answer all questions

 

1. What is an Office
2. Expand EDP
3. What is an Organizational Chart?
4. State the different types of office manual
5. What is an office layout?
6. Mention the two approaches to work measurement in an office
7. What is word processing
8. What is configuration
9. State O&M approach
10. What is a pincode?

 

SECTION- B                                                      5 x 8 = 40

 

Answer any Five

 

11. State the constituents of an office
12. What are the contents of an organizational chart?
13. Bring out the procedures involved in Motion Study?
14. How reduction in cost is important for an office function?
15. What are the factors to be considered before buying office equipment?
16. What are the advantages of dictating machine?
17. Write short notes on a) microfilming equipment, b) photocopier
18. What are the essential features of a good filing system?

 

           SECTION –C                                                                 2 x 20 = 40

 

Answer any two questions only

 

19) Discuss the practical steps/guidelines to be followed while setting up an office

20) Explain the salient features of popular office equipments used in India

21) Give a detailed account of preparation and use of an office manual as a tool for management

 

 

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