LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

   B.Com. DEGREE EXAMINATION – CORPORATE SEC.

FIFTH SEMESTER – NOVEMBER 2010

BC 5504 – OFFICE MANAGEMENT

 

 

 

Date : 09-11-10                     Dept. No.                                                    Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A

Answer ALL questions:                                                                                              (10 X 2 = 20 Marks)

 

1. What is an office?
2. What is an office layout?
3. What is meant by office management?
4. What is an open office system?
5. What is an office manual?
6. What do you mean by office correspondence?
7. What is dictating machine?
8. What is primary data?
9. What is filing?
10. What are the types of office reports?

PART – B

 

Answer any FIVE questions:                                                                                        (5 X 8 = 40 Marks)

 

11. What are the physical conditions and environment needed in the office?
12. What are the functions of an office?
13. What are the principles of office system?
14. Explain the advantages of office machines.
15. What are the essentials of good filing system?
16. Explain the types of indexes?
17. What are the methods adopted to purchase stationery to affect cheap purchase?
18. Explain the factors to be considered in selecting a particular means of communication?

PART – C

 

Answer any TWO questions:                                                                           (2 X 20 = 40 Marks)

 

19. Explain the different methods of communication systems.
20. What are the factors to be considered while selecting office accommodation?
21. Explain the different methods of collection of data.

 

 

 

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