LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2006

                                           CO 1804 – HUMAN RESOURCE MANAGEMENT

(Also equivalent to CO 1800)

 

 

Date & Time : 20-04-2006/AFTERNOON   Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer the following concepts in not more than 5 lines each         (10 x 2 = 20 marks)

 

1. Human Resources Management
2. Human Resources Planning
3. Discipline
4. Grievances
5. Least Preferred Co-worker
6. Hygienic Factors
7. Induction Training
8. Job Specification
9. Quality of Work Life
10. Job Evaluation

 

PART – B

 

Answer the FIVE questions. (Answer should not exceed 2 pages each)

(5 x 8 = 40 marks)

11. Explain the characteristics of Human Resources Management
12. Explain the various dimensions of Quality of Work Life. What is Empowerment?
13. What are the various causes for grievances in an organization? What machinery would you set up for settling these grievances?
14. What are the various sources of recruitment available for recruiting personnel for IT companies?
15. What precautions would you take while conducting an employment interview?
16. Define leadership. Explain the traits theory of leadership.  What are its limitations?
17. State the objectives of Performance Appraisals.
18. How would you assess the training needs in an organization?

 

PART – C

 

Answer any TWO questions (Answer should not exceed 4-6 pages each)

(2 x 20 = 40 marks)

 

19. What are the objectives of Job Evaluation? Explain the principal methods of Job Evaluation.
20. Explain the various on the job and off the job training methods. What is sensivity training?
21. Explain the various steps involved in manpower planning. What is Down sizing?

 

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