LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 39

SECOND SEMESTER – APRIL 2006

                                          CO 2805 – MODERN MANAGEMENT PRACTICE

(Also equivalent to CO 1801)

 

 

Date & Time : 24-04-2006/9.00-12.00         Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer ALL questions                                                                     (2 ´ 10 = 20 marks)

 

1. Explain briefly any one Hawthorne experiment phase.
2. Can employee attitudes be modified?
3. What is need-for-Achievement level?
4. Mention any two ‘Hygiene’ factors as per Herzbergs theory.
5. Mention any three road blocks to ideas.
6. Define Co-ordination.
7. What is 6-Sigma?
8. Mention any two characteristics of ‘Effective Teams’.
9. Identify any 2 reasons against the ‘trait’ theory.
10. Can employee morale be boosted?

 

PART – B

 

Answer any FIVE questions                                                              (5 ´ 8 = 40 marks)

 

11. Comment on the changing leadership styles to suit the modern management patterns.
12. Explain the characteristics of a good system of communication.
13. ‘If you want to control everything, you may end up by controlling nothing’. Comment on this statement by defining the critical areas of control.
14. Explain French & Raven’s classification of power.
15. Prepare a list of qualities, nature, culture or other characteristics that makes a group. Generate an argument on how a ‘group’ should lead to a ‘Team’  for greater effectiveness.
16. What are the key signs of ‘Stress’ in a Manager, and how do you handle them? What organizational interventions help prevent or cure stress at work?
17. Critically evaluate Henry Mintzberg’s comment or ‘Roles of managers’. Suggest improvements / changes in them to suit modern work life situation in India.
18. Comment on any one of the following meta-analysis findings:
19. The systematic administration of Pay-for-performance reward systems can increase employee performance.
20. Women and men currently differ in their perceptions of ethical business practices.

 

 

PART – C

 

Answer any TWO questions                                                            (2 ´ 20 = 40 marks)

 

19. Explain Victor Vroom’s expectancy theory. What linkages or differences do you observe between Vroom or Maslow’s theory of motivation.  Can Vrooms contribution be made more comprehensive?

 

20. Comment or any two:
21. Any two dimensions of Prof. Sunney’s leader effectiveness paradigm.
22. Conflict resolution models.
23. A good model of market based MIS
24. Handling a leader’s Misuse of Power.

 

21. Provide an overview of the evolution and History of Management. Provide specific references to personalities in Management philosophy / concept development, in the Indian context too.

 

 

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