LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
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SECOND SEMESTER – APRIL 2006
CO 2809 – MODERN MANAGEMENT PRACTICE
Date & Time : 24-04-2006/9.00-12.00 Dept. No. Max. : 100 Marks
PART – A (10 ´ 2 = 20)
Answer the following concepts in Five lines each.
- Management by objectives
- Strategic Management
- Decision Making
- Matrix Structure
- Corporate Environment Management
- Motivation
- Leadership
- Technology
- Total Quality Management
- Bench marking
PART – B (5 ´ 8 = 40)
Answer any FIVE questions. (Answer should not exceed 2 pages each)
- What are the important qualities of good business leaders? What are the recent trends in leadership?
- Explain the three broad skills of an effective manager. Illustrate with diagrams. What are the levels in management?
- Present arguments for and against social involvement in business.
- Explain the steps involved in strategic planning. What are the different kinds of growth strategies and defensive strategies.
- Differentiate between mechanistic structures and organic structures.
- How does Victor Vroom and Porter Lawler analyze motivated behaviour.
- Explain the characteristics of a team. What strategies would you adopt to build effective teams?
- Explain the steps involved in decision making. What are the advantages of group decision making?
PART – C (2 ´ 20 = 40)
Answer any TWO questions. (Answers should not exceed 4-6 pages each)
- What are the characteristics of excellent managed companies. What are the challenges and issues facing a manager in the 21st
- State the functions of corporate environment management what are the environment issues which are of great concern to a manager? What strategies are organizations adopting to interact with their environment?
- What are the characteristics of TQM? Draw a diagram and explain the broad areas of TQM. What are the 14 assumptions recommended by CROSBY to make TQM effective in an organization.
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