LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

TH 29

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2007

CO 1809 – ORGANISATIONAL BEHAVIOUR

Date & Time: 02/05/2007 / 1:00 – 4:00      Dept. No.                                       Max. : 100 Marks

 

 

PART – A

Explain the following concepts in five lines each.                                                                         10 x 2 = 20

 

1. Organisational Behaviour
2. Psychology
3. Perception
4. Organisational culture
5. Work group
6. Motivation
7. Organisational development
8. Stress
9. Participation
10. Personality

 

 

PART – B

Answer any five questions (Answer should not exceed 2 pages each).                                            5 x 8 = 40

 

1. Highlight the important characteristics of autocratic model of organisation.
2. Explain the Reinforcement theory of skinner.  How does the theory help in behaviour modification.
3. What are the cultural dimensions brought out by Hofstede?
4. Explain the various stages of group development.
5. What are the causes of conflict in an organisation.  Explain the various methods of dialing with organisational conflict.
6. What are the various techniques used for bringing about organisational change and development.
7. What factors influence perception?  How would you manaqc perceptions the an organisation?  Are there any specific strategies.
8. Explain any two theories of leadership.

 

PART – C

 

Answer any two questions.  (Answers should not exceed 4 – 6 pages each)                                  2 x 20 = 40

 

1. Why is a study of personality important in organisational behaviour?  What are the major dimensions of personality?
2. What are the dimensions of organisational culture?  What will you do to change organisatinal culture?
3. What are the causes of stress in an organisation?  How does stress affect an organisation?  Suggest effective strategies for dealing with stress.

 

 

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