LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
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FOURTH SEMESTER – APRIL 2008
CO 4803 – HUMAN RESOURCE MANAGEMENT
Date : 21/04/2008 Dept. No. Max. : 100 Marks
Time : 9:00 – 12:00
SECTION A
- Answer ALL questions (10×2=20 marks)
- Explain the concept of KASH.
- What is Job Specification?
- What are HR outcomes?
- What is coaching and mentoring?
- Define Job Evaluation.
- What is Manpower Planning?
- What is Recruitment?
- What is career development?
- How is bonus calculated under the Rowan Plan?
- What is empowerment?
SECTION B
- Answer any FIVE questions. (Answers should not exceed 2 pages each:
(5×8=40 marks)
- State the objectives of recruitment.
- Give your comments on the HR manager becoming a strategic business partner.
- What is Emotional intelligence? Explain its characteristics. Give practical examples and explain Low E1can help you to be an effective manager.
- What is Neuro Linguistic Programming? Explain the broad areas of its application.
- What is Human Resources Outsourcing? Why is there a need for it? What are the steps involved in signing a outsourcing agreement? What problems you are likely to face?
- What are the steps involved in 360% performance feedback? What are the problems you are likely to encounter?
- What are Assessment Centres? What does the centre assess? How would your implement a assessment centre?
- What are the steps involved in training?
SECTION C
III. Answer any TWO questions: (2×20=40 marks)
- State the objectives of manpower planning. Explain the steps involved in manpower planning.
- What are the various sources of recruitment available to the organisation? Bring out their respective merits and demerits.
- What is Quality of Work Life? Explain in detail the different dimensions of quality of work life.
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