LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com DEGREE EXAMINATION – COMMERCE

AT 15

FIRST SEMESTER – NOV 2006

CO 1804 – HUMAN RESOURCE MANAGEMENT

 

 

Date & Time : 02-11-2006/1.00-4.00     Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Describe the following concepts in FIVE lines each                                     (10 x 2 = 20 marks)

 

1. Human Resource Management
2. Man Power Planning
3. Job Analysis
4. Recruitment
5. Job satisfaction
6. Performance appraisals
7. Quality of work life
8. Job evaluation
9. Grievances
10. Leadership

 

PART – B

 

Answer any FIVE Questions                                                                         (5 x 8 = 40 marks)

 

1. Why is there  need for a Human resource department in an organization?
2. What are the advantages of job analysis?  How is job information collected?  Explain the various sources of job informarion.
3. What factors influence job satisfaction?  Does job satisfaction lead to more productivity?
4. What are the qualities of a good leader?
5. Explain any two methods of job evaluation.
6. What are various dimensions of quality of work life?  How does job enrichment enhance quality of work life?
7. How would you handle grievances in an organization?
8. Explain the various kinds of employment tests.

 

PART – C

 

Answer any TWO questions                                                              ( 2 x 20 = 40 marks)

 

1. State the objectives of human resources management.  Explain the major functions of human resources management.
2. Explain the various kinds of ‘on –the- job’ and ‘off- the- job’ training programmes.
3. Explain the different methods of conducting performance appraisals.

 

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