LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com DEGREE EXAMINATION – COMMERCE
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FIRST SEMESTER – NOV 2006
CO 1809 – ORGANISATIONAL BEHAVIOUR
Date & Time : 31-10-2006/1.00-4.00 Dept. No. Max. : 100 Marks
PART – A
Answer the following concepts in FIVE lines each (10 x 2 = 20 marks)
- Organizational culture.
- Organizational development
- Social psychology
- Perceptual selectivity
- Least preferred co-worker
- Informal groups
- Machiavillanism
- Exchange strategy
- Terminal values
- Locus of control
PART – B
Answer any FIVE Questions (5 x 8 = 40 marks)
- What are the characteristics of organizational behaviour? State its objectives.
- Summarize the findings of the study made by Hofstede on international behaviours.
- Explain the different kinds of roles assumed by members of a group.
- What is work stress? How does it effect an organization? What kind of personal strategies would you use to over come stress?
- What are the qualities of a good leader? What are the findings of the Ohio study on leadership?
- What is organizational effectiveness? What factors influence organizational effectiveness?
- Explain Classical, Conditioning and Social Learning theories.
- How does personality influence organizational behaviour?
PART – C
Answer any TWO questions ( 2 x 20 = 40 marks)
- What are the three levels of organizational behaviour? Explain the different models of organizational behaviour.
- Explain the different kinds of organizational cultures. How would change organizational culture. Explain with reference to Hewlett Packard.
- Explain the characteristics of work groups. How are groups formed? How do groups derive power? How will you deal with inter-group conflicts.
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