LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
FIRST SEMESTER – NOVEMBER 2010
CO 1809 – ORGANISATIONAL BEHAVIOUR
Date : 03-11-10 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
Section A: ANSWER ALL QUESTIONS 2 X 10 = 20 MARKS
- Define ‘ability’.
- What is ‘Extraversion’?
- Mention any one example of a terminal value.
- What is TQM?
- Mention two steps involved in any conflict resolution.
- Explain any one example of an effective reward system.
- What was William Ouchi’s proposed intergrative model of Organisational Behaviour called?
- Explain ‘hygiene’ factors in the context of Herzberg’s theory?
- What is the utility of MBTI?
- Identify any two ways to enhance employee motivation?
Section-B: ANSWER ANY FIVE QUESTIONS 5 X 8 = 40 MARKS
- Comment on the Four functions of Conciousness in the context of understanding a ‘Personality Type’.
- Comment on Effective Group Decision making Skills.
- Comment on the importance of a ‘trade-off between ‘efficiency of the work system’ and ‘motivation of employees’ to improve overall performance of the organisation’.
- Explain the contribution of psychology in the study of Organisational Behaviour.
- Comment on the categories of workplace diversity with specific reference to Chennai based industries.
- How do you address the issue of ‘pay and promotion’ discrimination?
- Differentiate ‘power’ and ‘authority’.
- What are ‘Values’? Explain the various types of values that we observe within an organisation.
SECTION C: ANSWER ANY TWO QUESTIONS 2 X 20 = 40 MARKS
- What is participative management? What are the processes that are necessary to influence participation? Comment on the benefits of Participative management.
- Comment on ‘individual differences’ in modern organisations. Explain how this diversity is addressed by MNC’s.
- Compare Fred Fiedler’s ‘contingency’ model with the ‘Path Goal’ theory of leadership. Which of them achieve Organisational Goals better?
Latest Govt Job & Exam Updates: