LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034.
M.A. DEGREE EXAMINATION – sociAL WORK
FourTH SEMESTER – APRIL 2003
sW 4961 / sW 1017-2 – ORGANIZATIONAL BEHAVIOUR
11.04.2003
1.00 – 4.00 Max : 100 Marks
PART – A (10´ 2=20 marks)
Answer ALL the questions. Answer to each question not to exceed 50 words.
- Define Organization.
- Name any four concepts drawn by organizational Behaviour from other disciplines.
- What is a micro-perspective of organizational Behaviour?
- Name any four barriers to Communication.
- State the three major approaches to Decision Making.
- Write a short note on OB Mod.
- Differentiate the two main theories of Learning.
- Mention the stages of reacting to stress.
- What is Theory Z?
- List out the five factors identified by Udai Pareekh to be causing frustration.
PART – B (4´ 10=40 marks)
Answer any FOUR. Answer should not exceed 300 words. All questions carry equal
marks.
- Define Organizational Behaviour and explain the importance of studying Organizational Behaviour.
- Explain the concept of Personality and its relevance in an organizational context.
- Group Dynamics and the influences that a group have on its members.
- What is Organization Development? Specify the techniques used for Organization Development.
- Explain the concepts used in Transactional Analysis.
- Discuss the role of a Behavioural Scientist in ensuring Mental Health in the Organizations and in dealing with problems like absenteeism and accidents.
PART – C (2´20=40 marks)
Answer any TWO. Each answer should not exceed 600 words.
- Define Perception and describe the factors affecting perception with examples.
- Describe Leadership and discuss the various theories of leadership and qualities of Leaders.
- Compare and contrast the theories of Motivation.
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