Loyola College M.A. Social Work April 2004 Management Of Hospitals & Ngos Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.A. DEGREE EXAMINATION – SOCIAL WORK

FOURTH SEMESTER – APRIL 2004

SW  4970/SW 1016 – III – MANAGEMENT OF HOSPITALS & NGOS

 

Date       : 02.04.04                                                                                                                     Max        : 100 marks

Duration: 9 – 12 noon                                                                                                              Hours      : 3 hrs

SECTION – A

Answer all within 50 words.                                                                   (10 x 2 = 20 marks)

 

  1. Define a Hospital
  2. What are the 4 main features of the human relations model of management.
  3. State the objectives of controlling.
  4. Mention four principles of delegation.
  5. What are the leadership styles?
  6. What is motivation?
  7. List 4 functions of an executive committee.
  8. Define co-ordination.
  9. Give any four steps in time management
  10. List the types of policies.
SECTION – B

 

Answer any FOUR within 300 words.                                                   (4 x 10 = 40 marks)

 

  1. Explain the role of a hospital administrator.
  2. Explain the different classifications of a hospitals.
  3. Explain the importance of MBO in Hospital Management and give its merits and demerits?
  4. Explain the process of decision making in hospitals with suitable examples.
  5. Explain the organisational development in detail.

 

SECTION – C

 

Answer any TWO within 600 words.                                                     (2 x 20 = 40 marks)

 

  1. Define supervision. Explain the principles and purpose of supervision in hospitals. What are the styles of supervision?
  2. “In west, the hospital administration has developed to the extent of separate profession but in India, very few hospitals have a professionally trained hospital administrator in administration of hospitals” Substantiate the statement based on your experiences in hospitals by explaining the importance of a professionally trained hospital administrator?
  3. What is planning? Explain the attributes and importance of planning? What are the stages involved in planning process?

 

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