LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

CQ 15

M.A. DEGREE EXAMINATION – SOCIAL WORK

THIRD SEMESTER – APRIL 2008

    SW 3966 – HUMAN RESOURCE MANAGEMENT          (2)

 

 

 

Date : 03/05/2008            Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

SECTION – A

 

Answer all questions. Answer to each question should not exceed 50 words.                                                               

                                                                                                                 10 x 2 = 20 Marks

 

1. Define Management.
2. Name any Four Schools of Management.
3. What is Outsourcing?
4. Define Benchmarking.
5. What is meant by Job Description?
6. What is Six Sigma?
7. Expand  : a) ESOP   b) MBO
8. What is On-the Job Training?
9. What is Exit-Interview?
10. Define Retrenchment.

SECTION – B

 

Answer any FOUR questions. Answer to each question should not exceed 300 words.                                                                                                                                        4 x 10 = 40 Marks

 

1. Explain in brief the need and importance of Corporate Social Responsibility.
2. Discuss any three methods of Performance Appraisal.
3. Bring out the advantages and disadvantages of External sources of recruitment.
4. Describe the purpose and importance of Human Resource Accounting.
5. Explain the crucial role of Human Resource Professional in facilitating retiring employees.

 

SECTION – C

 

Answer any TWO questions Answer to each question should exceed 600 words.                                                                                                                                                2 x 20 = 40 Marks

 

16. Discuss the operational functions of Human Resource Management.

1. What do you mean by Training? Discuss any four methods of Training with suitable illustrations.
2. Elucidate the need for ‘Retention’ and explain the strategies used for retaining the

employees in an organization.

 

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