Loyola College M.C.A. Computer Application April 2009 Business Communication Question Paper PDF Download

      LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.C.A DEGREE EXAMINATION – COMPUTER APPLICATION

NM 32

FIRST SEMESTER – April 2009

EL 1900 – BUSINESS COMMUNICATION

 

 

 

Date & Time: 04/05/2009 / 1:00 – 4:00  Dept. No.                                                  Max. : 100 Marks

 

 

SECTION – A                                   5 x 4 = 20 MARKS

  1. What is accent? How is it very import in speaking English?
  2. Place the stress marks ( ’ ) on the appropriate syllables of the following words.
  • re / mem / ber (2) Va / Ca / tion         (3) pe / cu / li / ar

(4) e / co / no / my       (5) Co/ llege                (6) Stu / pen / dous      (7) doc / tor

(8) pro /fess / or.

  1. How is dipththong different from Vowel?
  2. What is register in communication?
  3. What have you understood about neutral accent?

SECTION – B                                   5 x 6 = 30 MARKS

  1. What are the differences between Oral and Written communication?
  2. How does Writing play an important role in business?
  3. Write a short note on body language in communication?
  4. Describe the structure of formal letters with examples.
  5. Write short notes on agenda and minutes in meeting.

SECTION – C                                   5 x 10 = 50 MARKS

  1. Write a covering letter and CV in response to the following advertisement.

 

 

 

 

 

 

 

 

 

 

  1. Write short notes on the following.
  • Symposium 2) Conference             3) Convention             4) Panel – discussion.
  1. Write an essay on the principles of effective writing in business communication.
  2. Imagine that you are a sales manager of a company which manufactures furniture. Now the company’s sale is on the decrease. You are asked to submit a report about this trend. Prepare a report.
  3. What is the importance of memo in business?

Imagine that you are a manager of a Company, and prepare a memo suspending an employee for his misbehaviour with women staff.

 

 

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