LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP

IR 17

SIXTH SEMESTER – April 2009

BC 6601 / CR 6601 – OFFICE MANAGEMENT

 

 

 

Date & Time: 25/04/2009 / 9:00 – 12:00  Dept. No.                                                   Max. : 100 Marks

 

 

SECTION-A

Answer all of the following                                                              (10×2 = 20 Marks)

 

1. What is office management?
2. Enumerate any three advantages of filing.
3. State the objectives of O& M.
4. What do you understand by paperless office?
5. 5. Identify any four types of most commonly used office machines
6. What is an office routine?
7. What do you understand by office manual?
8. State any two principles of office layout
9. 9. Write a short not on centralized correspondence.
10. What is a cash register? Give an example.

 

SECTION-B

Answer any five of the following questions                                   (5×8 = 40 Marks)

 

11. 11. Describe the functions of an office manager.
12. 12. State the merits of mechanization of office.                                                                           
13. What are the various departments of a Modern office?
14. 14. Differentiate an office system from office procedure.
15. Give the classification and arrangements of Files with examples.
16. Explain the guiding principles of Form designing.
17. 17. What are the common types of office communication?
18. 18. Discuss the need to control office Stationery and Supplies.

 

SECTION-C

Answer any two of the following questions                                     (2×20 = 40 Marks)

 

 

19. Discuss the procedure to be followed in handling the Inwards and outgoing mails.
20. 20. Explain the functions of a modern office.
21. 21. Draft any one type of routine report to be forwarded to the management.

 

 

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