LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
B.Com. DEGREE EXAMINATION – CORPORATE SEC.
FIFTH SEMESTER – NOVEMBER 2010
BC 5504 – OFFICE MANAGEMENT
Date : 09-11-10 Dept. No. Max. : 100 Marks
Time : 9:00 – 12:00
PART – A
Answer ALL questions: (10 X 2 = 20 Marks)
- What is an office?
- What is an office layout?
- What is meant by office management?
- What is an open office system?
- What is an office manual?
- What do you mean by office correspondence?
- What is dictating machine?
- What is primary data?
- What is filing?
- What are the types of office reports?
PART – B
Answer any FIVE questions: (5 X 8 = 40 Marks)
- What are the physical conditions and environment needed in the office?
- What are the functions of an office?
- What are the principles of office system?
- Explain the advantages of office machines.
- What are the essentials of good filing system?
- Explain the types of indexes?
- What are the methods adopted to purchase stationery to affect cheap purchase?
- Explain the factors to be considered in selecting a particular means of communication?
PART – C
Answer any TWO questions: (2 X 20 = 40 Marks)
- Explain the different methods of communication systems.
- What are the factors to be considered while selecting office accommodation?
- Explain the different methods of collection of data.