LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

TH 19

FIFTH SEMESTER – APRIL 2006

                                           CO 5502 – HUMAN RESOURCE MANAGEMENT

(Also equivalent to COM 507)

 

 

Date & Time : 25-04-2006/1.00-4.00 P.M.   Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

Answer ALL the questions:                                                                         10 ´ 2 = 20

1. Define Human Resources Management.
2. What is Manpower planning.
3. Define Selection.
4. Define Motivation
5. Distinguish between training and development.
6. What do you mean by the Hot stove rule?
7. Write any two causes of indiscipline.
8. What is meant by job description.
9. What is recruitment?
10. Define grievances.

PART – B

Answer any FIVE of the following:                                                              5 ´ 8 = 40

1. What are the qualities of a good personnel manager?
2. Which are the various kinds of punishments?
3. Analyze critically Herzberg’s Two Factor Theory.
4. Describe the uses of Job Analysis.
5. What are the sources of Recruitment?
6. Describe the essentials of a good appraisal system.
7. Explain the different principles of learning.
8. Explain the Grievance Settlement Procedure.

PART – C

Answer any TWO of the following:                                                            2 ´ 20 = 40

1. Explain the kinds of job interviews.  How are interviews conducted?
2. Explain the various methods of appraising Performance.
3. Give an account of the various methods of training.

Go To Main Page

 

                        LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034 B.Com DEGREE EXAMINATION – COMMERCE

AT 13

FIFTH SEMESTER – NOV 2006

         CO 5502 – HUMAN RESOURCE MANAGEMENT

(Also equivalent to COM 507)

 

 

Date & Time : 27-10-2006/9.00-12.00    Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer the following concepts in FIVE lines each                           (10 x 2 = 20 marks)

 

1. Job description
2. Motivation
3. Discipline
4. Grievances
5. Performance appraisal
6. Training
7. Recruitment
8. Interview
9. Resume
10. Skills inventory chart

PART – B

 

Answer any FIVE Questions                                                                         (5 x 8 = 40 marks)

 

1. Explain the changing roles of an HR manager.
2. What are the causes for indiscipline in an organization?  Prescribe an effective machinery for dealing with acts of misconduct.
3. What should be the characteristics of a good grievances handling machinery?  What steps are involved in settling grievances?
4. What are the various sources of recruiting in an organization?
5. Draft a job description and job specification for any job you are familiar with.
6. State the objectives of manpower planning.
7. State the important principles of learning.  How would you assess training needs?
8. What are the challenges faced by the HR manager in the 21^st century?

 

PART – C

 

Answer any TWO questions                                                              ( 2 x 20 = 40 marks)

 

19. Explain the various methods of performance appraisals. State their merits and demerits.

1. Explain any four major theories for motivating behaviour in an organization
2. Explain the different kinds of training.  Bring out their strength and weaknesses.  What is known as the managerial grid?

Go To Main page