LOYOLA  COLLEGE (AUTONOMOUS), CHENNAI-600 034.

M.A. DEGREE EXAMINATION – SOCIAL WORK

THIRD  SEMESTER – NOVEMBER 2003

 

10.11.2003            SW 3801 / SW 919 – COMMUNICATION FOR SOCIAL WORK 

1.00 – 4.00

 

 

PART – I                                           (10 ´ 2 = 20 marks)

 

Answer ALL  the questions.   Answer to each question should be in about 50 words.

 

1. What is the importance of interpersonal communication?
2. What are the mistakes one makes in communication?
3. What are the principles of written communication?
4. Mention a few points one must keep in mind in delivering a good speech.
5. Give some of the characteristics of effective feed back.
6. Define self-
7. What are the advantages of visual aids?
8. What is a cross transaction?
9. What are the advantages of street play?
10. What is the importance of positive strokes?

 

PART – II                               (4 ´ 10 = 40 marks)

 

Answer any FOUR questions.  Answer to each should be in about 300 words.

 

11. Define channels of communication. Explain some of the channels of communication.
12. What are the characteristics of an open relationship?
13. What is non-verbal communication? Explain its importance.
14. When will self disclosure be constructive?
15. Give a short explanation of the ego states, according to E. Berne.

 

PART – III                             (2 ´ 20 = 40 marks)

 

Answer any TWO questions.  Answer to each should be in about 600 words.

 

16. What are the advantages and disadvantages of downward and upward communications?
17. What is self esteem? How can one develop self-esteem?  What are the characteristics of a self-accepting person?
18. How will be you prepare a media programme to inculcate values to a youth group? Justify your choice of media and the method chosen.

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.A. DEGREE EXAMINATION – SOCIAL WORK

THIRD SEMESTER – APRIL 2004

SW  3801/SW 919 – COMMUNICATION  FOR  SOCIAL WORK

 

Date        : 17.04.04                                                                                  Max  : 100 marks

Duration : 9 – 12 noon                                                                                         Hours: 3 hrs

 

PART – A                                  (10 ´ 2 = 20 marks)

 

Answer all the questions.   Answer to each question should be in about 50 words.

1. What is effective communication?
2. What is a channel of communication?
3. What is reinforcement in communication?
4. What are the advantages of grapevine communication?
5. What is a flip-chart?
6. What are the advantages of case study as a method of training?
7. What is self-acceptance?
8. What is the importance of non-verbal communication?
9. What is the effectiveness of radio as a mass media?
10. What are the principles of using an overhead projector?

 

PART – B                                (4 ´ 10 = 40 marks)

 

Answer any  FOUR of the following.  Answer to each question should be

      in about 300 words.

 

11. What is the importance of listening and problems of listening in communication?
12. What are the guidelines of effective writing?
13. What are the advantages and disadvantages of oral communication?
14. How can a communication be made effective?
15. What are the characteristics of a self-accepting person?

 

 

PART – C                               (2 ´ 20 = 40 marks)

Answer any two of the following.  Answer to each question should be

in about 600  words.

 

16. Explain the process of communication, with the help of a diagram.
17. What are upward downward and lateral communication? what are the advantages of them all?  How can one improve these communication?
18. What are the advantages of mass media, as a medium of communication? What is its role in creating values in the society?

 

 

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