LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.A. DEGREE EXAMINATION – MEDICAL SOCIOLOGY

CO 34

SECOND SEMESTER – APRIL 2008

SO 2803 – ORGANISATIONAL BEHAVIOUR

 

 

 

Date : 17/04/2008            Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART-A

 

Answer ALL the following in 30 words each :                               (10 x 2=20 marks)

 

1. Mention the names of four important early management pioneers.
2. What is the significance of Hawthorne effect?
3. Distinguish personality type A from that of B.
4. Why group norms are important?
5. What is idiosyncratic credit?
6. What is the meaning of organizational culture?
7. Define referent power.
8. Indicate some criteria for group effectiveness.
9. What are the two important aspects of managing change?
10. What are the three types of changes according to Ackerman?

 

PART-B

 

Answer any FIVE of the following in 300 words each :                (5×8=40 marks)

 

11. Explain the main features of scientific management.
12. What are the three major determinants of personality?
13. What are the advantages and disadvantages of groups in an organization?
14. How is organizational culture created?
15. Explain the bases of power.
16. What are the foundations of group effectiveness?
17. What are the three major techniques to appreciate behaviour in an organization?

PART-C

 

Answer any TWO of the following in 1200 words each :              (2×20=40 marks)

 

18. Explain Human Relations and Neo-human Relations Movements.
19. Write an essay on the perceptual process.
20. Elucidate the various types of inter-group conflicts.
21. Discuss the sources of resistance to change in an organization and the strategies to overcome the

resistance.

 

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