LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034 M.A. DEGREE EXAMINATION – SOCIAL WORK
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THIRD SEMESTER – NOV 2006
SW 3803 – COMMUNICATION FOR SOCIAL WORKERS
Date & Time : 25-10-2006/9.00-12.00 Dept. No. Max. : 100 Marks
SECTION- A
Answer ALL Questions. All the questions carry equal marks. Answer to each question should not exceed 50 words. (10 x 2 = 20 )
- Define Communication.
- What is Brain storming?
- Define Strokes.
- What is the purpose of communication?
- Mention the importance of downward communication
- Define interpersonal communication.
- Explain Self Disclosure.
- What is ulterior transaction?
- Differentiate lecture and guided discussion.
- Define public speaking.
SECTION- B
Answer any FOUR questions. All the questions carry equal marks. Answer to each question should not exceed 300 words. ( 4 X 10 = 40 )
- Explain the process of communication.
- Write notes on non verbal communication.
- Highlight the important communication skills.
- What is the relevance of Communication to Social Workers?
- What is the importance of listening in communication? Give important guidelines for
effective listening
SECTION- C
Answer any TWO questions. All the questions carry equal marks. Answer to each question should not exceed 600 words (2 X 20 = 40)
- Explain the importance of Mass Communication in today’s context.
- Explain any two information centered models of communication.
- Write notes on the various forms of communication in groups.