LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
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M.A. DEGREE EXAMINATION – SOCIAL WORK
THIRD SEMESTER – APRIL 2008
SW 3966 – HUMAN RESOURCE MANAGEMENT (2)
Date : 03/05/2008 Dept. No. Max. : 100 Marks
Time : 9:00 – 12:00
SECTION – A
Answer all questions. Answer to each question should not exceed 50 words.
10 x 2 = 20 Marks
- Define Management.
- Name any Four Schools of Management.
- What is Outsourcing?
- Define Benchmarking.
- What is meant by Job Description?
- What is Six Sigma?
- Expand : a) ESOP b) MBO
- What is On-the Job Training?
- What is Exit-Interview?
- Define Retrenchment.
SECTION – B
Answer any FOUR questions. Answer to each question should not exceed 300 words. 4 x 10 = 40 Marks
- Explain in brief the need and importance of Corporate Social Responsibility.
- Discuss any three methods of Performance Appraisal.
- Bring out the advantages and disadvantages of External sources of recruitment.
- Describe the purpose and importance of Human Resource Accounting.
- Explain the crucial role of Human Resource Professional in facilitating retiring employees.
SECTION – C
Answer any TWO questions Answer to each question should exceed 600 words. 2 x 20 = 40 Marks
- Discuss the operational functions of Human Resource Management.
- What do you mean by Training? Discuss any four methods of Training with suitable illustrations.
- Elucidate the need for ‘Retention’ and explain the strategies used for retaining the
employees in an organization.