LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
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M.A. DEGREE EXAMINATION – SOCIAL WORK
THIRD SEMESTER – APRIL 2008
SW 3964 – INDUSTRIAL RELATIONS & TRADE UNION (2)
Date : 28/04/2008 Dept. No. Max. : 100 Marks
Time : 9:00 – 12:00
SECTION –A (10 X 2= 20)
(Answer ALL the questions. Answer to each question should not exceed 50 words)
- Name any two uses of Industrial Relations for promoting Human Relations in Industry.
- What do you understand by the term “Grievance”?
- What is “Check-off system”?
- Mention two differences between blue-collar and white-collar workers.
- What is the role of “Works Committee” in Industrial Relations?
- What is a recognised union?
- Which section of the Indian Penal Code gives protection to a registered union against prosecution for legitimate trade union activities?
- In which year the International Labour Organisation was established? Where is its headquarters situated?
- Identify two skills for entering into Collective Bargaining relationship.
- Name any two principles of Natural Justice.
SECTION –B (4×10=40)
(Answer any FOUR questions. Answer to each question should not exceed 300 words)
- Write a short note on the historical development of Industrial Relations.
- Briefly discuss the principles of Collective Bargaining.
- What is Open-door Policy? Discuss its advantages and limitations with regard to handling grievances in an organisation.
- Write a short note on the bipartite approaches to Industrial Relations.
- Briefly discuss the structure and objectives of the major central trade unions.
SECTION–C (2×20=40)
(Answer any TWO questions. Answer to each question should not exceed 600 words)
- Elaborately discuss the process of domestic enquiry in an industry with a suitable case study.
- Elucidate the objectives, organisational structure and functions of International Labour Organisation (ILO).
- Discus the Code of Discipline for Management and Trade Union and critically analyse the implementation of the code of discipline in Indian Industries.