Loyola College M.A. Social Work April 2003 Management Of Hospitals & Ngos Question Paper PDF Download

 

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034.

M.A. DEGREE EXAMINATION – SOCIAL WORK

FOURTH SEMESTER – APRIL 2003

SW  4970 / SW 1016 -3  –  management of hospitals and ngos

 

09.04.2003

1.00 – 4.00                                                                                                     Max : 100 Marks

                                                                PART – A                                       (10´ 2=20 marks)

      Answer ALL the questions, each within 50 words.

 

  1. List the characteristics of a formal organisation?
  2. State the goals of a hospital.
  3. What is the traditional model of management?
  4. What are the sources of policies?
  5. Briefly mention the process of decision making.
  6. Give the advantages of MBO.
  7. What is effective delegation?
  8. Explain the different leadership styles?
  9. What is Organisation Development?
  10. What are the objectives of controlling?

 

 

                                                                PART – B                                       (4´ 10=40 marks)

      Answer any FOUR, each within 300 words.

 

  1. Explain the different classification of hospitals.
  2. What are the ten steps of effective time management?
  3. Discuss the importance of planning, with special reference to Hospital.
  4. State the objectives of Personnel Management and give an organisational structure of the personnel department.
  5. Describe the qualities of leaders and discuss two theories of leadership.

 

 

                                                               PART – C                                         (2´20=40 marks)

Answer any TWO, not exceeding 600 words.

 

  1. “Hospitals in Madras are not yet prepared for appointing professionally trained administrators”. Do you agree with this? Explain your answer in the light of your experience in Hospitals.
  2. What is supervision? Explain the purpose of supervision in hospitals. What are the principles of supervision?
  3. Explain the type of changes in an organisation. What is change process? Highlight the human elements in change.

 

 

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