LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.A. DEGREE EXAMINATION – SOCIAL WORK
FOURTH SEMESTER – APRIL 2004
SW 4970/SW 1016 – III – MANAGEMENT OF HOSPITALS & NGOS
Date : 02.04.04 Max : 100 marks
Duration: 9 – 12 noon Hours : 3 hrs
SECTION – A
Answer all within 50 words. (10 x 2 = 20 marks)
- Define a Hospital
- What are the 4 main features of the human relations model of management.
- State the objectives of controlling.
- Mention four principles of delegation.
- What are the leadership styles?
- What is motivation?
- List 4 functions of an executive committee.
- Define co-ordination.
- Give any four steps in time management
- List the types of policies.
SECTION – B
Answer any FOUR within 300 words. (4 x 10 = 40 marks)
- Explain the role of a hospital administrator.
- Explain the different classifications of a hospitals.
- Explain the importance of MBO in Hospital Management and give its merits and demerits?
- Explain the process of decision making in hospitals with suitable examples.
- Explain the organisational development in detail.
SECTION – C
Answer any TWO within 600 words. (2 x 20 = 40 marks)
- Define supervision. Explain the principles and purpose of supervision in hospitals. What are the styles of supervision?
- “In west, the hospital administration has developed to the extent of separate profession but in India, very few hospitals have a professionally trained hospital administrator in administration of hospitals” Substantiate the statement based on your experiences in hospitals by explaining the importance of a professionally trained hospital administrator?
- What is planning? Explain the attributes and importance of planning? What are the stages involved in planning process?