LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.A. DEGREE EXAMINATION – SOCIAL WORK

CQ 28

FOURTH SEMESTER – APRIL 2008

SW 4963 – ORGANISATIONAL BEHAVIOUR

 

 

 

Date : 23/04/2008            Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

PART – I

 

SECTION – A

 

Answer all questions.

Each answer should not exceed 50 words.                                      10 x 2 = 20 Marks     

 

1. Define Organizational Behaviour
2. Write a note on Attitudes.
3. What is theory X ?
4. List out any four factors that determine Organizational Learning.
5. Highlight the five stages of Group development
6. List out the informal roles of a team leader
7. What are the leadership skills required for managers in modern organizations.
8. What is Organizational Excellence?
9. Define Transactional analysis
10. Write about any four Stress management techniques.

 

 

SECTION – B

 

Answer any Four questions.

Each answer should not exceed 300 words.                                                4 x 10 = 40 Marks

1. Explain the concept of Personality and its relevance in an organizational context.
2. Discuss any three theories of Organizational Learning.
3. Describe Group Dynamics and the influences that a group have on its members.
4. Describe in detail the Charismatic and Transformational leadership theories
5. Explain the various factors associated with Job satisfaction

 

SECTION – C

 

Answer any Two questions.

Each answer should not exceed 600 words.                                    2 x 20 = 40 Marks

 

16. Write an essay on Organizational Problem solving process
17. Compare and contrast the theories of Motivation.

1. Define Organizational Development and discuss in detail the techniques of Organizational Development.

 

 

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