LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2006

                                           CO 1804 – HUMAN RESOURCE MANAGEMENT

(Also equivalent to CO 1800)

 

 

Date & Time : 20-04-2006/AFTERNOON   Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer the following concepts in not more than 5 lines each         (10 x 2 = 20 marks)

 

1. Human Resources Management
2. Human Resources Planning
3. Discipline
4. Grievances
5. Least Preferred Co-worker
6. Hygienic Factors
7. Induction Training
8. Job Specification
9. Quality of Work Life
10. Job Evaluation

 

PART – B

 

Answer the FIVE questions. (Answer should not exceed 2 pages each)

(5 x 8 = 40 marks)

11. Explain the characteristics of Human Resources Management
12. Explain the various dimensions of Quality of Work Life. What is Empowerment?
13. What are the various causes for grievances in an organization? What machinery would you set up for settling these grievances?
14. What are the various sources of recruitment available for recruiting personnel for IT companies?
15. What precautions would you take while conducting an employment interview?
16. Define leadership. Explain the traits theory of leadership.  What are its limitations?
17. State the objectives of Performance Appraisals.
18. How would you assess the training needs in an organization?

 

PART – C

 

Answer any TWO questions (Answer should not exceed 4-6 pages each)

(2 x 20 = 40 marks)

 

19. What are the objectives of Job Evaluation? Explain the principal methods of Job Evaluation.
20. Explain the various on the job and off the job training methods. What is sensivity training?
21. Explain the various steps involved in manpower planning. What is Down sizing?

 

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                        LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com DEGREE EXAMINATION – COMMERCE

AT 15

FIRST SEMESTER – NOV 2006

CO 1804 – HUMAN RESOURCE MANAGEMENT

 

 

Date & Time : 02-11-2006/1.00-4.00     Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Describe the following concepts in FIVE lines each                                     (10 x 2 = 20 marks)

 

1. Human Resource Management
2. Man Power Planning
3. Job Analysis
4. Recruitment
5. Job satisfaction
6. Performance appraisals
7. Quality of work life
8. Job evaluation
9. Grievances
10. Leadership

 

PART – B

 

Answer any FIVE Questions                                                                         (5 x 8 = 40 marks)

 

1. Why is there  need for a Human resource department in an organization?
2. What are the advantages of job analysis?  How is job information collected?  Explain the various sources of job informarion.
3. What factors influence job satisfaction?  Does job satisfaction lead to more productivity?
4. What are the qualities of a good leader?
5. Explain any two methods of job evaluation.
6. What are various dimensions of quality of work life?  How does job enrichment enhance quality of work life?
7. How would you handle grievances in an organization?
8. Explain the various kinds of employment tests.

 

PART – C

 

Answer any TWO questions                                                              ( 2 x 20 = 40 marks)

 

1. State the objectives of human resources management.  Explain the major functions of human resources management.
2. Explain the various kinds of ‘on –the- job’ and ‘off- the- job’ training programmes.
3. Explain the different methods of conducting performance appraisals.

 

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