LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

TH 32

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2007

CO 1804 / 1800 – HUMAN RESOURCE MANAGEMENT

 

 

Date & Time: 25/04/2007 / 1:00 – 4:00      Dept. No.                                       Max. : 100 Marks

 

 

PART – A

 

Explain the following terms in FIVE line each:                                             (10 x 2 = 20 marks)

 

1. Human resource management
2. Manpower planning
3. Training
4. Development
5. Grievances
6. Discipline
7. Quality of work life
8. Fringe benefits
9. Recruitment
10. Performance appraisal

PART  – B

 

Answer any FIVE questions.  Answer should not exceed two pages each:        (5 x 8 = 40 marks)

 

1. Why is there a need for human resource department in an organization?
2. State the objectives of recruitment
3. State the objectives of training
4. State the objectives of performance appraisal
5. What is job analysis?  What are the advantages of having job analysis? Explain the scope of analysis.
6. How will you deal with grievances in an organization?
7. What are the various factors that are associated with quality of work life?
8. What are the environmental factors you will take in to account while doing manpower planning?

 

PART – C

(2 x 20 40 marks)

 

Answer any TWO questions.  Answer should not exceed more than 4 – 6 pages each:

 

1. What are the challenges faced by a HR Manager? How will you deal with such challenges
2. Explain the various methods of performance appraisal.
3. Explain the various methods of training and development.

 

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