LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

RO 54

FOURTH SEMESTER – APRIL 2008

CO 4803 – HUMAN RESOURCE MANAGEMENT

 

 

 

Date : 21/04/2008            Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

SECTION A

1. Answer ALL questions (10×2=20 marks)

 

1. Explain the concept of KASH.
2. What is Job Specification?
3. What are HR outcomes?
4. What is coaching and mentoring?
5. Define Job Evaluation.
6. What is Manpower Planning?
7. What is Recruitment?
8. What is career development?
9. How is bonus calculated under the Rowan Plan?
10. What is empowerment?

 

SECTION B

1. Answer any FIVE questions. (Answers should not exceed 2 pages each:

(5×8=40 marks)

1. State the objectives of recruitment.
2. Give your comments on the HR manager becoming a strategic business partner.
3. What is Emotional intelligence? Explain its characteristics. Give practical examples and explain Low E1can help you to be an effective manager.
4. What is Neuro Linguistic Programming? Explain the broad areas of its application.
5. What is Human Resources Outsourcing? Why is there a need for it? What are the steps involved in signing a outsourcing agreement? What problems you are likely to face?
6. What are the steps involved in 360% performance feedback? What are the problems you are likely to encounter?
7.  What are Assessment Centres? What does the centre assess? How would your implement a assessment centre?
8. What are the steps involved in training?

 

SECTION C

III. Answer any TWO questions:                                                    (2×20=40 marks)

 

1. State the objectives of manpower planning. Explain the steps involved in manpower planning.
2. What are the various sources of recruitment available to the organisation? Bring out their respective merits and demerits.
3. What is Quality of Work Life? Explain in detail the different dimensions of quality of work life.

 

 

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