LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 42

SECOND SEMESTER – APRIL 2006

                                          CO 2809 – MODERN MANAGEMENT PRACTICE

 

 

Date & Time : 24-04-2006/9.00-12.00         Dept. No.                                                       Max. : 100 Marks

 

 

PART – A      (10 ´ 2 = 20)

Answer the following concepts in Five lines each.

1. Management by objectives
2. Strategic Management
3. Decision Making
4. Matrix Structure
5. Corporate Environment Management
6. Motivation
7. Leadership
8. Technology
9. Total Quality Management
10. Bench marking

PART – B (5 ´ 8 = 40)

 

Answer any FIVE questions. (Answer should not exceed 2 pages each)

11. What are the important qualities of good business leaders? What are the recent trends in leadership?
12. Explain the three broad skills of an effective manager. Illustrate with diagrams.  What are the levels in management?
13. Present arguments for and against social involvement in business.
14. Explain the steps involved in strategic planning. What are the different kinds of growth strategies and defensive strategies.
15. Differentiate between mechanistic structures and organic structures.
16. How does Victor Vroom and Porter Lawler analyze motivated behaviour.
17. Explain the characteristics of a team. What strategies would you adopt to build effective teams?
18. Explain the steps involved in decision making. What are the advantages of group decision making?

PART – C (2 ´ 20 = 40)

Answer any TWO questions.  (Answers should not exceed 4-6 pages each)

19. What are the characteristics of excellent managed companies. What are the challenges and issues facing a manager in the 21^st

 

20. State the functions of corporate environment management what are the environment issues which are of great concern to a manager? What strategies are organizations adopting to interact with their environment?

 

21. What are the characteristics of TQM? Draw a diagram and explain the broad areas of TQM.  What are the 14 assumptions recommended by CROSBY to make TQM effective in an organization.

 

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             LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 39

SECOND SEMESTER – APRIL 2006

                                          CO 2805 – MODERN MANAGEMENT PRACTICE

(Also equivalent to CO 1801)

 

 

Date & Time : 24-04-2006/9.00-12.00         Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer ALL questions                                                                     (2 ´ 10 = 20 marks)

 

1. Explain briefly any one Hawthorne experiment phase.
2. Can employee attitudes be modified?
3. What is need-for-Achievement level?
4. Mention any two ‘Hygiene’ factors as per Herzbergs theory.
5. Mention any three road blocks to ideas.
6. Define Co-ordination.
7. What is 6-Sigma?
8. Mention any two characteristics of ‘Effective Teams’.
9. Identify any 2 reasons against the ‘trait’ theory.
10. Can employee morale be boosted?

 

PART – B

 

Answer any FIVE questions                                                              (5 ´ 8 = 40 marks)

 

11. Comment on the changing leadership styles to suit the modern management patterns.
12. Explain the characteristics of a good system of communication.
13. ‘If you want to control everything, you may end up by controlling nothing’. Comment on this statement by defining the critical areas of control.
14. Explain French & Raven’s classification of power.
15. Prepare a list of qualities, nature, culture or other characteristics that makes a group. Generate an argument on how a ‘group’ should lead to a ‘Team’  for greater effectiveness.
16. What are the key signs of ‘Stress’ in a Manager, and how do you handle them? What organizational interventions help prevent or cure stress at work?
17. Critically evaluate Henry Mintzberg’s comment or ‘Roles of managers’. Suggest improvements / changes in them to suit modern work life situation in India.
18. Comment on any one of the following meta-analysis findings:
19. The systematic administration of Pay-for-performance reward systems can increase employee performance.
20. Women and men currently differ in their perceptions of ethical business practices.

 

 

PART – C

 

Answer any TWO questions                                                            (2 ´ 20 = 40 marks)

 

19. Explain Victor Vroom’s expectancy theory. What linkages or differences do you observe between Vroom or Maslow’s theory of motivation.  Can Vrooms contribution be made more comprehensive?

 

20. Comment or any two:
21. Any two dimensions of Prof. Sunney’s leader effectiveness paradigm.
22. Conflict resolution models.
23. A good model of market based MIS
24. Handling a leader’s Misuse of Power.

 

21. Provide an overview of the evolution and History of Management. Provide specific references to personalities in Management philosophy / concept development, in the Indian context too.

 

 

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